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Larry H. Miller Ford Lincoln Provo
Provo, UT
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Honest and No Pressure! Ford was honest about me having a warranty that covered an otherwise expensive part! There was no pressure for me to get other work done! Ford was honest about me having a warranty that covered an otherwise expensive part! There was no pressure for me to get other work done! More
Warranty work I would like to commend the folks at Larry Miller Ford. I had traveled to Sedona Az, from Montana. Once in Az, I noticed the rear pinion seal was le I would like to commend the folks at Larry Miller Ford. I had traveled to Sedona Az, from Montana. Once in Az, I noticed the rear pinion seal was leaking. I attempted to get someone at the two Ford Dealerships in the area to assist me, but neither was willing. One did not return a phone call, and the other made every excuese not to help. Frustrated I called Larry Miller, and spoke with Berk. Berk was willing to help out and do what he could to get my vehicle fixed. I traveled 8 hours, got my vehicle into the service department at 0830hrs and it was done by 1100hrs. With the service I received I would drive from Montana to Larry Miller Ford to purchase a vehicle when the time comes. More
Great Service, Great Cars I was going in to just look at a 2013 Focus. I was greeted at the door, by name, by Lynnette. I had told her what I was interested in. She had some I was going in to just look at a 2013 Focus. I was greeted at the door, by name, by Lynnette. I had told her what I was interested in. She had some options ready for me to look at. The first one she showed us, my son was with me, was a 2014 Focus Titanium in a beautiful darker red color. It was fully loaded with everything I could ever want. She told us about the rebates that were available right then. We decided to test drive it. I was very impressed with the car, and wanted to know how much they would give me on a trade-in, and what payments would be. I was still just looking, but Lynette was very friendly and happy to work all the numbers for me. With all of the rebates and my trade-in, it was a really good deal. I loved the car and so did my son. Lynnette offered us a drink while we waited for the numbers, and was very friendly. I decided to buy the Focus, so she got all of the papers for me to sign. When we were done, she took us back to Cooper for the financing. He too was very friendly and nice. It all went very smoothly. He told me about all the great things the LHM offer with my purchase. I was very impressed with that. Overall, it was a great, fun experience. I defiantly would recommend LHM to anyone interested in looking for a car or truck. More
I brought my car in for 15,000 mile service. I told my service advisor that I wanted to wait for my car, so he put 2 techs on a job that normally takes 2 hours and I had my car early. I appreciated his c service advisor that I wanted to wait for my car, so he put 2 techs on a job that normally takes 2 hours and I had my car early. I appreciated his consideration for my time. I have always had a positive experience with the maintenence/service advisors, they are friendly and courteous--that is why I bring my car back for service. More
Excellent customer service, great car, above and beyond efforts to please me, and against all odds obtained the car I wanted! Kyle is an amazing salesman! efforts to please me, and against all odds obtained the car I wanted! Kyle is an amazing salesman! More
Looked for the auto I wanted at 3 other dealers in Utah. Looked on line. Wanted to try one more place while on a Dr Visit. Lynnette met us as we were coming to the door. She worked hard to get us the right Looked on line. Wanted to try one more place while on a Dr Visit. Lynnette met us as we were coming to the door. She worked hard to get us the right color and model with our preferences. While we ran errands the car was brought down from SL and we drove it home. Thanks for her staying late. MSC More
Everyone at the dealership was very friendly, and help with any questions that we had. Our loan guy Josip Moger was excellent at making sure that we got the lowest interest rate possible. with any questions that we had. Our loan guy Josip Moger was excellent at making sure that we got the lowest interest rate possible. More
They were backed up when I arrived but they got to my car quickly and did the work completely and well. Everyone acts as if they are pleased to serve me. I enjoy continuing to have my Larry Miller purchase quickly and did the work completely and well. Everyone acts as if they are pleased to serve me. I enjoy continuing to have my Larry Miller purchase serviced here. More
Needed a new heater coil installed under warranty. It took a little time, but was done very well. I was kept informed and treated very well. took a little time, but was done very well. I was kept informed and treated very well. More