Back

Larry H. Miller Genesis Peoria - Service Center

Peoria, AZ

4.7
162 Reviews

162 Reviews of Larry H. Miller Genesis Peoria - Service Center

Sort by
October 22, 2021

I had a bad experience with a Genisis service writer and called the operations mamager, Kevin Naylor. Kevin was more than wonderful in resolving my issue with the dealership. More

by pellmauid
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kevin Naylor
Oct 25, 2021 -

Larry H. Miller Genesis Peoria responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Rick Trinkl, General Manager

May 17, 2021

I have not had good luck with the Larry Miller sales department over the years. I was very worried about taking my G70 to their service department as well. But Ashley Ray has been fantastic and has tak More

by garretg68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashleigh Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2021 -

Larry H. Miller Genesis Peoria responded

Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Rick Trinkl, General Manager

May 07, 2021

There are multiple locations to get my Genesis serviced. I go to Larry Miller for one reason only - Ashleigh - Her customer service and relationship with you during the process is like a good friend assist More

by Shawn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashleigh Ray
May 10, 2021 -

Larry H. Miller Genesis Peoria responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Rick Trinkl, General Manager

April 30, 2021

Have used Dirk for over 10 years & always 1st class service including this service. However the service tech broke the yellow handle on the oil dip stick. This was discovered when I went to check to More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dirk Dunham
May 03, 2021 -

Larry H. Miller Genesis Peoria responded

Thank you for your positive review! If there is anything else that we could have done to improve your visit, please don’t hesitate to let us know. We hope to work with you again soon! - Rick Trinkl, General Manager

February 23, 2021

Service Advisors don’t get any better than Ashleigh. She has helped me for just over 3 years now and her friendliness, professionalism and ability to get the job done is second to none. A great car deserves More

by wpparr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashleigh Ray
Feb 23, 2021 -

Larry H. Miller Genesis Peoria responded

Thanks for your wonderful review. We hope to work with you again soon! - Rick Trinkl, General Manager

February 16, 2021

Ashleigh is awesome!! attention to details is superb.! gGoes above and beyond .. highly recommend her ! Just a good person . She has answers to all your concerns More

by balcarholland
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashleigh Ray
Feb 16, 2021 -

Larry H. Miller Genesis Peoria responded

Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Rick Trinkl, General Manager

February 11, 2021

This was my first service experience with this dealership. Ashleigh was terrific. I only needed an oil change but appreciate the concierge service. They made it easy. I'll be back. More

by debbiecoolidge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashleigh Ray
Feb 11, 2021 -

Larry H. Miller Genesis Peoria responded

It's great to hear from you! We appreciate your excellent review and hope to work with you again soon. - Johnny Martinez, General Manager 

December 24, 2020

On time and efficient. That all i can ask. Keep up the good work It was an oil change what can I say about it Thanks More

by tommader
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Sutton
Dec 28, 2020 -

Larry H. Miller Genesis Peoria responded

Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Rick Trinkl, General Manager

November 30, 2020

Ashleigh is an asset to your corporation.....very efficient and knows the Genesis auto. She assisted on a moments notice with a tire issue and resolved; plus coordinated a loaner for a day. Very much More

by jim.wanebo
Recommend Dealer
Yes
Employees Worked With
Ashleigh Ray
Dec 01, 2020 -

Larry H. Miller Genesis Peoria responded

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Rick Trinkl, General Manager

June 09, 2020

I am very disappointed that wen I tried to get service I found that I was lied to by the financeabout the service and warrantey we would have on our car by the finance dept,, (Billy and the manager), I wa More

by ckscwaz
Recommend Dealer
No
Employees Worked With
One manager?
Dec 19, 2023 -

Larry H. Miller Genesis Peoria responded

Greetings, Thank you for taking the time to provide your valuable feedback about your experience at LARRY H. MILLER OF PEORIA. If you have any further needs, please call me at 623-815-4581 or email me at VGIBBONI@ASBURYAUTO.COM Thank you, Victoria Gibboni Customer Relations Manager 623-815-4581 Larry H. Miller Hyundai/Genesis Peoria 8423 W. Bell Rd. Peoria, AZ 85382

...
16