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Larry H. Miller Genesis Peoria - Service Center

Peoria, AZ

4.7
162 Reviews

162 Reviews of Larry H. Miller Genesis Peoria - Service Center

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September 14, 2023

Joshua Wells does a fine job of informing me of the scope of work and timeframe for completion. When a problem arose with a damaged windshield being delivered, he informed me right away. I am very satisfied More

by kayben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 11, 2023

They have very good customer service at this dealership. I Would highly recommend this service department More

by dvollr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Larry H. Miller Genesis Peoria responded

We're delighted to hear that you had a positive experience with our dealership! At our dealership, we strive to provide excellent customer service and quality work, and we're thrilled that our team was able to exceed your expectations. Thank you for the 5-star review and for choosing us for your automotive needs!

September 11, 2023

Josh does a great job! Very customer focused, communicates progress, sets expectations and provides frequent updates. I travel from Cave Creek so that I can work with Jos More

by hjandrus
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2023 -

Larry H. Miller Genesis Peoria responded

Thank you for taking the time to leave us a 5-star review! We're happy to hear that our team was able to provide you with the assistance you needed and that you were satisfied with the service you received. We appreciate your business and hope to see you again soon!

September 06, 2023

Great customer service from Nick Laffoon. Wish all dealers were this professional to work with. More

by Rlpcumulus
Recommend Dealer
Yes
Employees Worked With
Nick Laffoon
August 30, 2023

Awesome service dept! Genesis service manager Josh is helpful and courteous. So glad I chose Larry Miller Genesis dealership. More

by Catfish
Recommend Dealer
Yes
Employees Worked With
Josh Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 30, 2023

Love the convenient location right off the freeway since I come in from Yuma to have my car serviced. They also provide a clean & comfortable waiting area. More

by Cecilia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2023

This was my first service experience with my new GV70. Amanda was very helpful and the vehicle looks great. I appreciate it very much. Thanks! More

by Barb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda
August 18, 2023

Fantastic job from Mr. Josh Wells, yet again. Outstanding customer care for my Genesis GV80. More

by Kristina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2023

Josh Wells was professional, courteous, and communicative as always! He got a recall issue taken care of for me that I had completely forgot about when I went to get some routine service done today. He is th More

by Azwatchguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2023

Josh was great, only complaint the car they loaned me was very dirty inside and out. More

by jtapple7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Wells
4.0
This rating includes all reviews, with more weight given to recent reviews.
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