This is the true story of how Larry Miller Honda lied and dropped my credit by 74 points.
(Its long winded but worth reading) I originally went to their tent show in June to check out their deals, which is where i met the biggest lying salesman ever. I ended up filling out a credit app, had my credit checked, was told i was pre approved for 15,000. They didnt have anything i wanted there in that price range, so my salesman said he would check for me and call me in a day or 2. Never did.
4 days later i decided to check on their websites to see if they had anything i liked, they did, so i started chatting with their online sales manager, who was nice, seemed smart etc, anyway,i explained to him my financial situation, money down, payments i would like etc which he said shouldnt be an issue, he then unfortunately redirected me to the original salesman (Richard P) who called me and told me the truck i liked already sold, but he had an amazing truck coming in on trade in a few DAYS within my price range. I re stated to him i was already pre approved, my down payment and monthly payments i wanted, he assured me it was good and would work.
Now, it took 3 weeks for this "amazing" truck to come in, during which, i spoke to Richard at least a dozen times, and every time i re stated the vechile amount, the down payment amount, and the monthly payments would all be where we originally stated, he said yes every single time.
Now the fun part, during those weeks im told i can put money down as a "hold" so when it does come in, its mine. I put a whooping 200.00 down ...
... truck finally comes in, i go look and test drive it, like it, and state i wanted to use my pre approved amount to purchase it. It took them roughly 45 mins to find the app i did weeks prior, then they state they cant see where they ran my credit. Instead of asking if it would be ok to run it again, they do it anyway. Not once, 2x, 3x,4x, oh no ... 8 TIMES!!! Then after waiting for 3 hours, i got told now they want 3xs the amount of down paymemt we had already agreed on. I stated we already agreed on everything and i was pre approved. So what is going on? His response, it happens, ill go get your hold money .... comes back, oh we dont have it, we gave it to the main office, ill have it tomorrow.
I called and or text him every day for a week each day it was some new excuse as to why they didnt have my hold money. Took week and half to get it back to me, and turns out they had the cash all along.
Will NEVER recommend going here, will never buy from them.