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Larry H. Miller Hyundai Albuquerque
Albuquerque, NM
1,344 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,344 reviews
April 25, 2024
The customer service is lacking big time. The rep walked right in front of me and didn't ask if I needed help. I had to go to him and request assistance. I asked if my mileage had been regist The rep walked right in front of me and didn't ask if I needed help. I had to go to him and request assistance. I asked if my mileage had been registered for my mileage reimbursement. The rep told me that I would have to wait a minimum of 40 minutes because he would have to re enter all the info. He said it would have to be done on my next appt. I was not happy; therefore I did not renew my maintenance contract. Then he told me that I could go find my vehicle parked outside. My vehicle has always been brought to me. I can understand if they were busy but there were no other customers in the service area. I have always been pleased with Hyundai, but this was a big disappointment. More
by tonil585z
Employees Worked With
I DID NOT CATCH HIS NAME .
April 24, 2024
I just had my car’s first service. Josh was my service agent and he was very helpful on letting me know how long service would take and gave me his contact information in case I had qu Josh was my service agent and he was very helpful on letting me know how long service would take and gave me his contact information in case I had questions while waiting for my car. This was my first visit to service at Hyundai and was very pleased with the service. They even washed my car! More
by Sajagal
Employees Worked With
Josh in service
April 23, 2024
My name is Martin Jaramillo my wife Lourdes and I purchased a 2024 Santa Fe LTD, and we are very happy with it. Amy Gonzalez is our sales person who did an incredible job working with us to get our purchased a 2024 Santa Fe LTD, and we are very happy with it. Amy Gonzalez is our sales person who did an incredible job working with us to get our car. Even after the sale, she was very responsive to any of our needs and is an excellent sales person. We really would like to thank Amy for everything she did. We will come back to this dealership whenever we’re looking for another car. Thank you, Martin and Lourdes Jaramillo . More
by mjaramillo7
Employees Worked With
Amy Gonzalez
April 19, 2024
Hannah is amazing! !! Gary Moore really took time to show us my new viechle great salesmen. The finance gentleman was really good for just starting his job !! Gary Moore really took time to show us my new viechle great salesmen. The finance gentleman was really good for just starting his job More
by sister_bear00
Employees Worked With
Hannah, Gary Moore
April 19, 2024
Repair was notdone properly ,had very, he never returned several call ,this is a new vehical and the noise iside is very annoying poor communication with service advisors Josh returned several call ,this is a new vehical and the noise iside is very annoying poor communication with service advisors Josh More
by frankperez45
Employees Worked With
Shawn Black
April 16, 2024
I made an appointment to take my vehicle and explain several times that the vehicle had a recall also explain several times that I just purchased the vehicle from an individual and I needed a diagnostic several times that the vehicle had a recall also explain several times that I just purchased the vehicle from an individual and I needed a diagnostic test no one listened to me the recall was fixed Diagnostics was never done my car runs pretty crappy looking for a mechanic in the meantime thank you More
by Yolanda
Employees Worked With
Martin Aragon service advisor. Manager Anthony Vigil
April 16, 2024
Courteous and friendly customer services. Nice waiting areas and atmosphere while waiting for routine maintenance on your auto. Although, I wish to could have all the cautions services done o Nice waiting areas and atmosphere while waiting for routine maintenance on your auto. Although, I wish to could have all the cautions services done on the same day. I wasn’t aware that I was to confirmed the alert text. More
by kulkanya
Employees Worked With
Not sure
