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Larry H. Miller Hyundai Albuquerque

Albuquerque, NM

4.3
1,345 Reviews

9820 Coors Boulevard NW

Albuquerque, NM

87114

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Showing 1,345 reviews

September 05, 2020

Great service advisor. Got my car fixed and the service was good. The job was done right. My car drives really good. I always go here More

by jasperwiggins83
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler Briggs
Sep 08, 2020 -

Larry H. Miller Hyundai Albuquerque responded

Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Anthony Montemorano, General Manager

September 05, 2020

Steve was very pleasant,helpful, and informative. He was also very prompt in letting me know what my options were and when my car was ready for pickup. More

by Jessie S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
Sep 08, 2020 -

Larry H. Miller Hyundai Albuquerque responded

Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Anthony Montemorano, General Manager

September 04, 2020

Gary was helpful, informative, friendly and never pushy. The transaction took a little longer than expected, but Gary and the finance team were very patient and understanding throughout the process. More

by Lpaul3129
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gary Moore
Sep 04, 2020 -

Larry H. Miller Hyundai Albuquerque responded

Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Anthony Montemorano, General Manager

September 02, 2020

I’ve been having my 2009 HYNDAI Sonata serviced for 11 years and I always get great customer service! I wait for oil change services but for longer service times I receive complimentary rides to work or h More

by dephinem
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Martin Aragon
Sep 02, 2020 -

Larry H. Miller Hyundai Albuquerque responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Anthony Montemorano, General Manager

September 02, 2020

The wait was too long and they have not called about parts that needed to be ordered. No one answered my texts right away but they were pretty busy. All in all it was good. I said I needed to be out by More

by Ali
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Valentine
Sep 03, 2020 -

Larry H. Miller Hyundai Albuquerque responded

Thank you for that review! It’s good to see that your overall experience with us was a positive one. If you have any questions or concerns about your visit, don’t hesitate to let us know! - Anthony Montemorano, General Manager

September 01, 2020

Rico was one of the sharpest sales person I have dealt with, not to mention those dreamy green eyes. EVERYONE was pleasant and willing to get me what I wanted. More

by j.abeita26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rico ???? (Green Eyes)
Sep 01, 2020 -

Larry H. Miller Hyundai Albuquerque responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Anthony Montemorano, General Manager

August 31, 2020

The arrogance that radiates from this business is definitely felt every time I enter. The only individuals I found pleasant to work with were Shawn and Hannah. Had it not been for these individuals I More

by DJJ
Recommend Dealer
Yes
Employees Worked With
Hannah, Shawn Black, Derrick Hibbs
Sep 01, 2020 -

Larry H. Miller Hyundai Albuquerque responded

Hello, it is the goal of our staff to make every visit worthy of a five-star rating. It is disheartening to see that your experience fell short of our standard. I would appreciate the opportunity to address your questions and concerns directly. Please contact me so that I may be of further assistance. - Cory Reeves, Service Manager

Sep 02, 2020 -

DJJ responded

Cory, I think my review states everything. You have an opportunity to share with your staff an opportunity to teach some interpersonal skills and honesty. I would like to add that Fylnt was also great. Mike was a piece of work and JonJon in finance was very manipulative. I understand everybody is trying to make money for themselves and the dealership but to try and play with numbers is unacceptable. He tried to sell me an extended warranty inwhich he said would be like $15.35 additional a month the total came out to like eight hundred and something, but when I looked at the financed amount there was an additional 3000 on it which is unacceptable but fortunately I caught it and he just looked at me and like oh I apologize I must have put the wrong numbers in. I can't imagine how many senior citizens get taken advantage of when they step into that office. After my experience I read some of your reviews and found other people experienced the same thing. I think straight up honesty is a much better tactic for getting a 5-star review than individuals trying to literally steal from people. Now I am concerned about ever going to your service department after reading more reviews.

August 31, 2020

Great sales people and friendly service. Overall great service, happy with our vehicle and excited to travel with family. Hannah was awesome, she was very helpful. More

by debskylar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Hannah Martinez, J.N. in finance
Sep 01, 2020 -

Larry H. Miller Hyundai Albuquerque responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Anthony Montemorano, General Manager

August 30, 2020

I had a problem with my AC. Only after I pushed the issue with my AC, did they do more testing, and found something wrong. More

by Benzhofer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Manny Anton, Michael Valentine
Sep 01, 2020 -

Larry H. Miller Hyundai Albuquerque responded

Hello, thank you for making us aware of your concerns with getting your AC fixed. It is unfortunate that your experience fell short of our standards. Please feel free to give me a call with any questions or concerns that I may address. - Cory Reeves, Service Manager

August 30, 2020

Are salesman Dan Umatamoto was excellent he went over all details on our vehicle and worked with us to get the best deal thanks Dan More

by seromero8719
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Umamoto, Shawn Black
Aug 31, 2020 -

Larry H. Miller Hyundai Albuquerque responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Anthony Montemorano, General Manager

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