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Larry H. Miller Hyundai Albuquerque

Albuquerque, NM

4.3
1,345 Reviews

9820 Coors Boulevard NW

Albuquerque, NM

87114

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Showing 1,345 reviews

August 29, 2020

I bought my car a few months ago and recently had it serviced. The whole LHM team was very attentive. I highly recommend the dealership! More

by Mieke.gooch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Lucero
Aug 31, 2020 -

Larry H. Miller Hyundai Albuquerque responded

Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Anthony Montemorano, General Manager

August 29, 2020

We made an appt, diagnosed the issue, and showed them how to access/make the repair when they struggled to find it. Still took 2 hrs (inc. quick oil change), but they did the best they could, were friendly, More

by b.gage
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember the Service Mgr's name
Aug 31, 2020 -

Larry H. Miller Hyundai Albuquerque responded

Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Anthony Montemorano, General Manager

August 27, 2020

Friendly staff, made us feel welcome and made the experience of buying a new car pleasant. They really went out of their way to help us More

by Bmjones473
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Chavez
Aug 28, 2020 -

Larry H. Miller Hyundai Albuquerque responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Anthony Montemorano, General Manager

August 23, 2020

By far the worst car buying experience I’ve ever had! So much lying and twisting of words... Salesmen did not know the features of the vehicle he was selling. Did not understand the different trim levels. More

by Matthew Mantanona
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rikko (Salesman), 1-Star, Lindsey (Finance Officer), 1-Star!
Aug 25, 2020 -

Larry H. Miller Hyundai Albuquerque responded

Matthew, thank you for taking the time to leave a review. It’s unfortunate to hear about your experience at our dealership. I’d appreciate the opportunity to better understand the situation so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Shawn Black, Sales Manager, (505) 792-7013

August 22, 2020

Steven did a great job explaining the problem with the engine problem. He was very helpful,friendly,and knowledgeable. He answered all the questions I had about the car. More

by Rben113737
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
Aug 24, 2020 -

Larry H. Miller Hyundai Albuquerque responded

Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Anthony Montemorano, General Manager

August 20, 2020

I appreciated the information given to me of what is available in the service department. Thank you for the wifi available, I was able to work as I waited. More

by birdjackie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Aug 21, 2020 -

Larry H. Miller Hyundai Albuquerque responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Anthony Montemorano, General Manager

August 19, 2020

Non of the staff was helpful at all! One of the workers we ignored us completely! Very rude all the staff! Not going back ever. More

by Jessicatoya3711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Michael Valentine
Aug 21, 2020 -

Larry H. Miller Hyundai Albuquerque responded

Hello, it is the goal of our staff to make every visit worthy of a five-star rating. It is disheartening to see that your experience fell short of our standard. I would appreciate the opportunity to address your questions and concerns directly. Please contact me so that I may be of further assistance. - Shawn Black, Sales Manager, (505) 792-7013

August 19, 2020

Great service, and Steven constantly updated me on the activity of maintenance being performed. It is always a pleasure to deal with the Hyundai service on Coors. Thank you - Glen Smith More

by Glenwsmithjr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
Aug 19, 2020 -

Larry H. Miller Hyundai Albuquerque responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Anthony Montemorano, General Manager

August 18, 2020

Steve in the service department was amazing. Great communication and follow up. Sales staff lack customer service skills and any kind of enthusiasm. I didn't think any of them were even going to come More

by Shonda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve
Aug 18, 2020 -

Larry H. Miller Hyundai Albuquerque responded

Hello, it is the goal of our staff to make every visit worthy of a five-star rating. It is disheartening to see that your experience fell short of our standard. I would appreciate the opportunity to address your questions and concerns directly. Please contact me so that I may be of further assistance.  - Shawn Black, Sales Manager, (505) 792-7013

August 17, 2020

I will not be returning to this Larry Miller location in the future. The “Service Writer” added two items without my approval. I purchased this vehicle from this dealership, but Someone in the Shop perform More

by Beachrevtom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joshua Baca, Dan Umamoto
Aug 19, 2020 -

Larry H. Miller Hyundai Albuquerque responded

Hello there, thank you for taking the time to leave a review. I’d appreciate the opportunity to better understand the situation so that I can ensure everything has been handled properly. I hope you’ll give me a call soon and we can get this sorted out together. - Corey Reeves, Service Manager

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