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Larry H. Miller Hyundai Albuquerque
Albuquerque, NM
1,345 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,345 reviews
September 28, 2019
Oil Change I was unsatisfied with my first trip to the service department area. When i pulled up not a single service worker was around. When oil change was done I was unsatisfied with my first trip to the service department area. When i pulled up not a single service worker was around. When oil change was done I got my receipt stating I received a vehicle inspection. When i pulled in to get my oil change I had a Low Tire Pressure on my dash board. When I left the same Low Tire Pressure sign was still there. I dont know what kind of vehicle inspection was done, but from the looks of it there was not one done at all. This will be my 1st and last trip to the service center. Walmart does a better job More
by Jae
Employees Worked With
Damon Jakbczak, Manny Anton, Raul Correa, Shawn Black, Tyler Briggs, Jacob Farah, Derrick Hibbs, Chad Adams
August 21, 2019
LHMiller's service team Went in for a vehicle recall - first to determine the part to be serviced, than for the repair. The first visit was told it would take 45 minutes but Went in for a vehicle recall - first to determine the part to be serviced, than for the repair. The first visit was told it would take 45 minutes but it took longer. The second visit, the team knew I had an appointment and they were on it so that I could be there on time👍? Thank you Chris and team? More
by AMHernandez
Employees Worked With
Chris
August 10, 2019
The best dealership! I highly recommend Larry H Miller Hyundai! From the test drive with Tyler who was very knowledgeable and easygoing, to financial details with Francis I highly recommend Larry H Miller Hyundai! From the test drive with Tyler who was very knowledgeable and easygoing, to financial details with Francisco who was professional and respectful, to the warm personal interaction with the General Sales Manager Shawn, it was an enjoyable experience! I love my SUV and feel great about my purchase. More
by Sherolynn
Employees Worked With
Tyler and Francisco , Nick torres, Shawn Black
July 19, 2019
Pre paid oil change Service was good however they did not wash my car which was stated as part of the benefit of a prepaid oil change . Also I ask for the menu of mainten Service was good however they did not wash my car which was stated as part of the benefit of a prepaid oil change . Also I ask for the menu of maintenance options and costs and still have not heard back from anyone. More
by Patrick 666
Employees Worked With
None of the above , Michael Valentine
June 18, 2019
Low pressure, high service! The day I bought my Kona began by me protesting loudly that "I'm only looking and test driving....not buying today." Tyler Briggs, Gary Moore and Mark The day I bought my Kona began by me protesting loudly that "I'm only looking and test driving....not buying today." Tyler Briggs, Gary Moore and Markus the Manager were very low key and kept the pressure off ("just the facts, M'am") and this ultimately led me, 8 hours and 3 different test drives later, to return and sign on the bottom line to buy a 2019 Konaat a deal that was sweet! 2 weeks later and I still love it! Thanks guys for making this an enjoyable experience. More
by TerryA
Employees Worked With
Markus (Manager), Gary Moore, Nick torres, Tyler Briggs
April 15, 2019
This was my normal scheduled maintenance. My oldest son in 2015 wanted be to get a newer car connected to a dealership that had a service center close to me. Both of my sons work out of state My oldest son in 2015 wanted be to get a newer car connected to a dealership that had a service center close to me. Both of my sons work out of state and they did not want me "stranded". My sons and I have been very pleased with the service and reliability of my two Hyuandai perchases and this dealership. More
by 4'Brenda
Employees Worked With
I believe his name is Martin.
January 08, 2019
Great team to work with and Dan lead the charge! Dan was no-nonsense with me and very trustworthy and transparent. He really went above and beyond to meet my needs and I felt he was excited for the Dan was no-nonsense with me and very trustworthy and transparent. He really went above and beyond to meet my needs and I felt he was excited for the purchase in a real personal way. I was shopping for a car for my daughter, her very first car, and she is 18. He listened to what I was looking for, and pursued every avenue to get me into what I was looking for and never pushed other avenues on me. As I learned more about the cars, I learned more about what would be the best option for my daughter, and then I conveyed my changes in interests to Dan and he started down that road with me. We started with used cars, but we couldn't find one to my liking that fit all my needs. We then started in the compact models, and I ended up with the one size bigger - all at my direction and request. I feel really good about the purchase I made and know it was the right choice for my daughter. I surprised her with it and she loved it. And Dan followed up after asking how the surprise went with my daughter. Others I met at the dealership were great. I appreciated that the finance guy did not push me with hard sales for uncharges like i have experienced at many other dealers. I will definitely go back to this dealer. More
by bfryguy
Employees Worked With
Dan Umamoto
December 22, 2018
@ Most unprofessional company and salesman I have EVER met. Went in yesterday to redeem the offerof a $50 gift card for taking a test drive. I had to a salesman Damon earlier that morning who was so pleasant on Went in yesterday to redeem the offerof a $50 gift card for taking a test drive. I had to a salesman Damon earlier that morning who was so pleasant on the phone very enthusiastic about helpib f up til the point I mentioned I was just going to do the test drive and am not planning on buying that day. His whole demeanor changed but still wasn't rude at the time just said to ask for him when I got there. So I pull up park and 'ask for him and about ten minutes later he comes out he seemed very irritated Nd when I told him again just doing the test drive for the gift card promotion he saidI would have to test drive then they will have to pull a credit report and then i would have to wait for them to make me an offer before I could get the gift card. I told him I don't want my credit report pulled unless I'm using it. He well then I can't get true gift card. I said it doesn't say that whatsoever on the offer he then said oh well since I'm not goin . To do that he wasn't going to help me. I then asked to speak to manager to get clarification And he tells me he is the manager I then asked for a differeng manager and he said there were and started walking. At that point I'm in shock I said so you won't not going to deal with me cause I'm not buying a car and and he turned around and said no your not buying a car so bye. I was appalled and I got in my car and then decided in going to g one a manager so walked inside and talked to one of the men in executive services and explained everything up to this point he apologized and offer a$10 gift card to me and my mom each then when we where leaving Damon was.out front And said oooohhhh, did you get your stupid gift cards ande I just held up the two giftcards. He then told me and my mother to go smoke them up and called us crackheads. I was so taken back I have never ever had anyone speak to me in such vulgar way. Are said you kidding I went in told the same man and all he said was rolled his eyes (more because of the employees behavior I think than it was at me) ok ill have a talk with him im sorry. And that was it. It literally made my mother cry. And she tried to hold back her tears cause her feelings were so hurt. Are you serious how darethey treat me and my mother like that.just because we were going for the promo not planning on buying that day, or maybe cause I'm driving an older model car, or cause my mother didnt have her teeth in because they were at the dentist getting realigned thats somehow makes it ok to be treated like that and called crackheads . It totally ruined my day out with my mother. I'm so pissed and angry that my mother cried because of it. And we given 2 $10 gift cards for the inconvenience. That's kinda insulting too but whatever, I'm debating whether to post this later to Facebook and Google. But its got me bugged again and wasting too much energy being negative. 41524-9753 was my promo claim code in case company cares to look further into this.Merry christmas! More
by Ashleyd.
Employees Worked With
Damon Jakbczak
September 12, 2018
Awesome Gary was helpful and there was no pressure. He answered all questions. I did my research before going in and he was right on and gave honest answers Gary was helpful and there was no pressure. He answered all questions. I did my research before going in and he was right on and gave honest answers. More
by Ysalazar
Employees Worked With
Gary Moore
May 04, 2018
"Always dedicated to their customers needs" I have been a loyal customer of this dealership since 2005, both for the purchase of 3 vehicles, as well as service. I trust their professionalism & I have been a loyal customer of this dealership since 2005, both for the purchase of 3 vehicles, as well as service. I trust their professionalism & customer service & know that they will go out of their way to make sure my concerns, if any, are taken care of & that I leave the dealership happy. More
by prairiepug
Employees Worked With
JayR & Chad
