Larry H. Miller Hyundai Peoria - Service Center

Recall- Service- Contemplating new car purchase Dirk and Marisa were efficient and courteous. Dirk was able to service the car quickly and provide a quote in a timely manner. Marisa was courteous an Dirk and Marisa were efficient and courteous. Dirk was able to service the car quickly and provide a quote in a timely manner. Marisa was courteous and attentive. Both a pleasure to work with. More

met all expectations....did what I asked at price quoted. offered free check of alignment.....got it and price to correct.....while waiting for repair had doughnut and coffee....took a little longer than I w offered free check of alignment.....got it and price to correct.....while waiting for repair had doughnut and coffee....took a little longer than I wanted but I didn't have an appointment and they squeezed me into their work schedule....I was fine with wait .....they did a good job More

Recall and Follow Up Appointment I took the car in for a recall as well as a follow up to a previous service issue. The recall was handled and the follow up on a previous service issu I took the car in for a recall as well as a follow up to a previous service issue. The recall was handled and the follow up on a previous service issue was resolved. The concern I had about the previous service issue was thoroughly investigated and was determined to to my satisfaction not be an issue at all. More

Warranty clain Craig was very professional. He was very busy that day and went out of his way to guarantee satisfaction. Shuttle service was very good as well. Craig was very professional. He was very busy that day and went out of his way to guarantee satisfaction. Shuttle service was very good as well. Sincerely, Mark More

Leasing My experience at LHM Hyundai was great. Bryson was very polite and professional and helped me find the right Tucson for me. I was not ready to lease y My experience at LHM Hyundai was great. Bryson was very polite and professional and helped me find the right Tucson for me. I was not ready to lease yet but nonetheless he was still very helpful. Once I am ready to lease, he will be the sales rep I use. More

Outstanding Customer Service I wanted to get updates on my new Elantra after ordering upgrades. Customer service manager was so patient and helped me get answers and I will admit I wanted to get updates on my new Elantra after ordering upgrades. Customer service manager was so patient and helped me get answers and I will admit I was impatient and not easy to deal with- very excited for my first new car. Thank you for a great experience More

Disappointing I purchased my car new in 07/2016. The AC just went out and I called the service department and spoke with Jason. He informed me that there is noth I purchased my car new in 07/2016. The AC just went out and I called the service department and spoke with Jason. He informed me that there is nothing he can do about my car until Monday if I drop it off all day. Also they would not be able to take a look at it till the afternoon since schedule is pretty full with the holiday coming up. I asked if anything more serious were to happen to my car on a Saturday after 4pm again would this still be the case he said yes. This is because there is no one left working in the service department till then. I asked for any other solutions like a rental car being provided or a way to get to work on Monday. Jason stated that I would have to wait till Monday and when I drop off my car they have a shuttle that can take me within 10 miles. Well my work is not within 10 miles so that does not help me. He did inform me that they do provide rentals only if parts need to be ordered and the car is there overnight. Then I asked if there was a manager or anyone else I could speak with and he gave me a customer service number 1-800-633-5151 which after 4pm on a Saturday is also closed. I have also tried the message option online and I am waiting to see if a manager actually contacts me. I understand that AC going out in my car is not the end of the world. However we do live in AZ and with temperatures of 110 and higher having no AC can be a health issue for children and pets. It is a bit unsettling that Hyundi has this "amazing " warranty but if anything goes wrong with my car after 4pm on Saturday there is no one that can help you until Monday. I will not be purchasing another vehicle from here nor will anyone I know. To let everyone know with Mazda they take care of you and provide a rental car even for oil changes. More

Always a great experience. Great service with Jason every time. He is always friendly and helpful. The work on my car is always completed in a reasonable time done well! Great service with Jason every time. He is always friendly and helpful. The work on my car is always completed in a reasonable time done well! More

Sante Fe Service Review DO NOT BUY ANY SERVICE PACKAGES FRIM THIS DEALERSHIP. I wish I had not purchased extended service or tire warranties. The service manager I have been DO NOT BUY ANY SERVICE PACKAGES FRIM THIS DEALERSHIP. I wish I had not purchased extended service or tire warranties. The service manager I have been assigned is extremely incompetent. I came in today for a regular oil change. During service they found a nail in one of my tires. Instead of calling and telling me and then repairing, they finished servicing (over an hour) and when checking out told me The service guy asked me if I wanted it fixed. REALLY?!! Like I want to keep driving on this tire? I had to tell him I had a tire warranty even though this info is on my record. Now I have to wait another hour to get it fixed. So incredibly inefficient and absolutely NO customer service. I can't wait to finish the warranty period so I can go to Rodeo Hyundai. More

Always professional and helpful. Came in for an oil change and to chech a couple of things. Dirk got me right in. He gave me the estimate for the other items, which I declined at that Came in for an oil change and to chech a couple of things. Dirk got me right in. He gave me the estimate for the other items, which I declined at that moment. Let me know when it was done and I was on my way. More