Larry H. Miller Hyundai Peoria - Service Center
Peoria, AZ
1,435 Reviews of Larry H. Miller Hyundai Peoria - Service Center
Great service! Brendan was wonderful! Got me in and out as fast as he could. Explained what happened and didn't make me feel dumb. I will be coming here from not on! Brendan was wonderful! Got me in and out as fast as he could. Explained what happened and didn't make me feel dumb. I will be coming here from not on! More
Excellent Service On time, excellent service for 2 recalls. Also had oil change, tire rotation and car wash. Was done within time quoted. Free inspection done also. On time, excellent service for 2 recalls. Also had oil change, tire rotation and car wash. Was done within time quoted. Free inspection done also. More
Excellent Tom was very helpful and the service was done quickly. I received a recall notice for brake pads and the staff addressed the issue in a very professi Tom was very helpful and the service was done quickly. I received a recall notice for brake pads and the staff addressed the issue in a very professional manner. More
Worst Service The Service at this dealership is the worst I have ever seen. Long wait, half done service, additional charges, all these things you will get in this The Service at this dealership is the worst I have ever seen. Long wait, half done service, additional charges, all these things you will get in this place. My car battery was dead, so went there to get it replaced and also wanted to get Oil change done. I bought an Oil change package which included 3 oil changes including parts, labor, tax and everything. My car battery was 25 months old, so they told that I will have to pay a prorated price for the new battery since the warranty period of 24 months is over. I agreed to that and before doing the service they gave me a price including everything. I asked multiple times if this is the out-of-door price and the service guy told yes. They took more than 2 and half hours to get these done on a regular weekday. That too I found later they did not top off the fluids which was included in the Oil change package. After coming home when I carefully looked at the bill, I found the charges were different than what they have quoted me. I went back to the place and requested an explanation of the charges. The service guy who was dealing with me called another person and he tried to explain me that the prorated price of the battery is different. And there are additional taxes on top of that. This was clearly different from what they have quoted me before doing the service. After talking to them for more than 30 mins, another person came. He looked like the Service manager and told that he heard everything and he agrees that it was their mistake that they gave a wrong quote but he will not do anything to correct that. I asked him why Customer has to pay additional amount for their mistake. And to my surprise, he said that is how it is. He was rude and clearly stated that he will not do anything else even though I had to pay more from my pocket. Clearly they cheat Customers by providing incorrect information before service and charge different after the service is done. Stay away from this place. Normally after the service, every Customer receives a survey email to provide feedback. They have not send that to me as they already know what feedback they expect. But I will make every possible effort to spread these words through different channels and media to make people aware. More
Loyal customer since 2011 Mark Wilson was my sales rep on my Veloster in March. He was awesome. The service team, Dirk, Dan & the rest has always been top notch. Only complaint Mark Wilson was my sales rep on my Veloster in March. He was awesome. The service team, Dirk, Dan & the rest has always been top notch. Only complaint I have is the dealership is far! Lol. More
Car Repairs I recently brought my car in to be serviced, and Dan was so very helpful in explaining what was happening, as well as working with Hyundai to ensure t I recently brought my car in to be serviced, and Dan was so very helpful in explaining what was happening, as well as working with Hyundai to ensure the main repair needed was covered under warranty. I have never had such a pleasant experience at a dealership. I would highly recommend them. More
Amazing service again!! The a/c stopped blowing cool air in my tucson and Craig was able to get me right in. Service was top of line from Craig from the moment I got there, a The a/c stopped blowing cool air in my tucson and Craig was able to get me right in. Service was top of line from Craig from the moment I got there, also from the service tech and the shuttle driver. Thank you again for such exemplary service from your dealership and for having such great staff!! This is why we always come back to Larry Miller Hyundai. More
Very good, very happy with service Service is always the best. Craig Mathias is the most kind and very caring to help and meet the needs of my service. He will go above and beyond of ma Service is always the best. Craig Mathias is the most kind and very caring to help and meet the needs of my service. He will go above and beyond of making my visit a good visit for the service needed. More
Excellent Everytime I have come into Larry H. Miller Hyundai I have always experienced fast, friendly customer service. They always explain to me exactly what w Everytime I have come into Larry H. Miller Hyundai I have always experienced fast, friendly customer service. They always explain to me exactly what work will be done on my car and explain in detail the work that was done to it. They also always ask if there is any thing else they can do for me or if I have any questions. I always feel comfortable bringing my car in for service. Thank you More
Grandma Kat Larry Miller has always treated us fairly and in a timely Manner. We love our Tucson. This is the second one we've had. Service Department is great. Larry Miller has always treated us fairly and in a timely Manner. We love our Tucson. This is the second one we've had. Service Department is great. More