Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Larry H. Miller Hyundai Peoria - Service Center
Peoria, AZ
1,435 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,435 Reviews of Larry H. Miller Hyundai Peoria - Service Center
Sort by
March 18, 2022
Customer Service team does'nt seem to understand customer service concept. Absolutely non existent with our rep service concept. Absolutely non existent with our rep More
by dailindiana
Employees Worked With
March 16, 2022
I had appointment on 7 of March at 8. 00am.I waited from 8.00am till 12.00 without any information about my car.Disaster,The person Melissa Sutton is so confused and unprofessional that I 00am.I waited from 8.00am till 12.00 without any information about my car.Disaster,The person Melissa Sutton is so confused and unprofessional that I don’t even to say more. Technical department did a great job. Stela Munro More
by stelamunro
Employees Worked With
February 22, 2022
I had need for emergency service for a stalled vehicle, that needed to be towed to the dealership. It turns out that a part failed and required a replacement. Fortunately, the service call and the part r that needed to be towed to the dealership. It turns out that a part failed and required a replacement. Fortunately, the service call and the part replacement were covered under the warranty. More importantly, Ashleigh Ray, my long term service advisor, took care of me, on this service call. I can always rely on Ashleigh. More
by GMAN
Employees Worked With
February 18, 2022
Worst Service department! They take service appointments more than they can do the service! I had appointment at 8 am and for oil change and cabin filter change they took 2 They take service appointments more than they can do the service! I had appointment at 8 am and for oil change and cabin filter change they took 2 hour 30 minutes. Their appointment system is broken. Spoke to manager called Dirik and he was awful too... Being in business for long time they should know typically how many vehicles they can address in a day and make sure to take correct number of vehicles appointment. Don't false promise customers. Take appointments for the capacity you can do the service. Dont waste people time!! I will never do business with them in future. More
by Shivraj
Employees Worked With
Dirk Dunham
January 27, 2022
I was very pleased with the sales staff when I purchased my Elantra about 3 years ago. The Service Department, as a whole, has been very good but Melissa is never available to answer the phone and never ca my Elantra about 3 years ago. The Service Department, as a whole, has been very good but Melissa is never available to answer the phone and never calls back. More
by barrys6544
December 20, 2021
Outstanding Service. I was scheduled for a oil change and tire rotation, there was a recall notification that I was allowed to get done while I was there. I appreciate the Great Customer Service. Melissa is tire rotation, there was a recall notification that I was allowed to get done while I was there. I appreciate the Great Customer Service. Melissa is a asset to your business. Thank you so much for your professionalism. More
by UPSracing88
Employees Worked With
December 17, 2021
My Service Advisor is Ashleigh Ray and she does everything perfect in my opinion. When I got there she let me do an "Add-On" which was not discussed prior to my appointment and handled it. It inv everything perfect in my opinion. When I got there she let me do an "Add-On" which was not discussed prior to my appointment and handled it. It involved a recall. Also, since my car was going to take quite a while to be serviced, she authorized a free concierge service for me. I was totally impressed with how I was treated in every way. Also, there was a discrepancy about Hyundai's Roadside service pricing that I questioned, and she escalated it to her manager and got it resolved. More
by dnarcross
Employees Worked With
December 17, 2021
Service for my oil change and tire rotation was efficient and timely. Staff is pleasant, happy and welcoming which seems to indicate that this is great place to work. I would recommend this service departmen and timely. Staff is pleasant, happy and welcoming which seems to indicate that this is great place to work. I would recommend this service department. More
by Jlafayette
Employees Worked With
