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Larry H. Miller Hyundai Peoria - Service Center

Peoria, AZ

4.7
1,435 Reviews

1,435 Reviews of Larry H. Miller Hyundai Peoria - Service Center

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September 13, 2021

Good people. Great service. They are always available for any questions that you may have. More

by Mikew92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 14, 2021 -

Larry H. Miller Hyundai Peoria responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Rick Trinkl, General Manager

September 10, 2021

Excellent service advisor with great communication skills. Kept us in the loop all the time. Offered just the right amount of support. Excellent follow up. More

by Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 10, 2021 -

Larry H. Miller Hyundai Peoria responded

Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Rick Trinkl, General Manager

September 10, 2021

With all the glowing reviews from others none of them must have had Mellisa Sutton as their service rep. Worst customer service I have ever had. She has zero social skills and can’t read social cues. I w More

by bill and emily anderson
Customer Service
Recommend Dealer
No
Employees Worked With
Melissa Sutton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Larry H. Miller Hyundai Peoria responded

Hello, it is the goal of our staff to make every visit worthy of a five-star rating. It is disheartening to see that your experience fell short of our standard. I would appreciate the opportunity to address your questions and concerns directly. Please contact me so that I may be of further assistance. - Rick Trinkl, General Manager, (480) 887-8450

September 04, 2021

I've been a Larry Miller Hyundai customer for years. Having the maintenance plan helps me keep my maintenance up to date. It's easy to schedule and I am able to get in at a time that works for my schedu More

by ccd in AZ
Recommend Dealer
Yes
Employees Worked With
Dustin Yinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2021 -

Larry H. Miller Hyundai Peoria responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Rick Trinkl, General Manager

September 02, 2021

First time at Larry H. Miller Hyundai for service! Definitely coming back for up coming service needs! Dirk Dunham was friendly and informative! Had my repair done in no no time! Thank you! More

by Topmom1466
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dirk Dunham
Sep 02, 2021 -

Larry H. Miller Hyundai Peoria responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Rick Trinkl, General Manager

September 02, 2021

When I called in with my car with no ac. The service manager wanted me to wait til Monday for the ac making noises. Which was stupid because by then I would do anything and again the I be dumb one wast More

by Anthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ashleigh Ray
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Larry H. Miller Hyundai Peoria responded

Thank you for reaching out about your ongoing vehicle issues. Please give me a call at your earliest convenience and we can work together to get to the bottom of this. - Kevin Naylor, Fixed Operations Director (480) 234-7895

September 01, 2021

I can always count on excellent service from the dealership, and from Ashleigh. Scheduled appointment for preventative maintenance was on-time, and as usual, I waited for the service to be complete More

by GMAN
Recommend Dealer
Yes
Employees Worked With
Ashleigh Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Larry H. Miller Hyundai Peoria responded

Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Rick Trinkl, General Manager

August 31, 2021

I have been going to LMH for over ten years; the present car was purchased there new (2014 Santa Fe Sport). Excellent service reps, well managed. Dealer offers service coupons that are a good value. More

by jim h
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ashleigh Ray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : When I call to schedule service, always get prompt response
Aug 31, 2021 -

Larry H. Miller Hyundai Peoria responded

Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Rick Trinkl, General Manager

August 28, 2021

great service,nice people easy to make an appointment. Allthough they did make a poor attempt to buy car, More

by armand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustin Yinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Larry H. Miller Hyundai Peoria responded

Thanks for the great positive review! Come back again soon if there's anything we can assist you with. - Rick Trinkl, General Manager

August 27, 2021

Easy to get appointment. Friendly service personnel. On time work. Easy to pay and good service. More

by darrell2999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dirk Dunham
Aug 30, 2021 -

Larry H. Miller Hyundai Peoria responded

Thanks for your wonderful review. We hope to work with you again soon! - Rick Trinkl, General Manager

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