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Larry H. Miller Southwest Hyundai Albuquerque
Albuquerque, NM
873 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 873 reviews
April 26, 2024
Didn’t reset oil light and after they patched my tire they didn’t fill up the tire all the way. They also left trash in my car. The people at the front desk were nice though they didn’t fill up the tire all the way. They also left trash in my car. The people at the front desk were nice though More
by J
Employees Worked With
Jerry
Helpful April 24, 2024
The staff was friendly and helpful. The service was timely and what I needed. All I got was an oil change. They let me know what else is coming up that I will need. The service was timely and what I needed. All I got was an oil change. They let me know what else is coming up that I will need. More
by DC NM
Employees Worked With
Don't know the names.
April 21, 2024
Poor customer service. Can’t get a hold of anyone in the service department. Waited over 2 hours for a scheduled appointment to program new key fob. Taken my vehicle i Can’t get a hold of anyone in the service department. Waited over 2 hours for a scheduled appointment to program new key fob. Taken my vehicle in twice since purchased/ both scheduled- problem not fixed- too busy to test drive- need to return a third time. More
by 123veh
Employees Worked With
Not listed here
April 17, 2024
I took half a day off of work for a recall on my 2013 Elantra. Prior to the appointment I called in to confirm the warranty parts were on hand. The service department confirmed that the recall parts wer Elantra. Prior to the appointment I called in to confirm the warranty parts were on hand. The service department confirmed that the recall parts were on hand and everything was ready to go. I arrived for my 2:30 pm appointment today and waited for the car in the waiting area. After approximately 1 hour the service assistant came by and said he was sorry but that the recall repair parts were not available. He said this miscommunication has been happening due to new employees. I am beyond frustrated. What a waste of time. This has me seriously considering going with another auto brand. Very disappointed ☹️ More
by migs
Employees Worked With
Jerry Maestas
April 15, 2024
Wait was quick and employees show respect for the customer..Thank you for not making me wait all day. customer..Thank you for not making me wait all day. More
by Dpeavy
Employees Worked With
Steve Blea, Delbert Chavez, Debbie Curtis, Shawn Osborn, Chris Harvey, Derrick Brennen
April 11, 2024
Shawn (GM), Jaclyn and Danny were the best! Made our car buying experience as quick and painless as possible. They answered all our questions and helped us get the SUV we were looking for. E Made our car buying experience as quick and painless as possible. They answered all our questions and helped us get the SUV we were looking for. Even when we brought it back because we had additional questions, Shawn and the service team took care of the issue and answered our questions. This us my second suv I have purchased from LHM SW Hyundai. The experience I had and continue to have with them and my older suv is top notch. Thank you to everyone at LHM Southwest Hyundai for taking such great care of us, from my first purchase to my second . More
by tippijohnson
Employees Worked With
Jaclyn Duran
April 09, 2024
Connie continues to provide excellent service, accommodating me even with the online scheduling confusion that had me scheduled at a different location. The customer service was friendly, fast, an accommodating me even with the online scheduling confusion that had me scheduled at a different location. The customer service was friendly, fast, and efficient. However, I have consistently found oil stains and smudges on various parts of my car after service that have ended up on me, including the door handle, wheel, dashboard, and console. While I understand why this happens, a courtesy wipe down would greatly improve the overall experience.. More
by Cici
Employees Worked With
Connie
April 07, 2024
The service department employees are helpful, honest and communicate well. They get you in and out and in my opinion they are the best location. communicate well. They get you in and out and in my opinion they are the best location. More
by SBrown
Employees Worked With
Connie M. Herrera
