Larry H. Miller Southwest Hyundai Albuquerque
Albuquerque, NM
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Excellent experience It was a very good experience, everyone at the dealership was professional and friendly. They took the time to know what I wanted and were very patien It was a very good experience, everyone at the dealership was professional and friendly. They took the time to know what I wanted and were very patient as I decided on what color combination I wanted in my new Elantra! More
A satisfying experience I made an appointment to get an oil change. I forgot the appointment, rescheduled, then called to see if they could squeeze me in a day early. They I made an appointment to get an oil change. I forgot the appointment, rescheduled, then called to see if they could squeeze me in a day early. They did and the service was performed very quickly in a professional manner. The service dept. was friendly and courteous. The cost was reasonable and they even gave me a ride home and a second ride back to pick up my car.. More
Oil change and tire rotation and balance Wonderful experience. The wait was minimal. Joe at the service desk was very helpful and concerned about what was needed to be done on my car. Nice fr Wonderful experience. The wait was minimal. Joe at the service desk was very helpful and concerned about what was needed to be done on my car. Nice free car wash More
Friendly and professional In the past I never really used a dealership for servicing my cars, but the professionalism and friendliness of the staff at the service department at In the past I never really used a dealership for servicing my cars, but the professionalism and friendliness of the staff at the service department at LHM will keep me coming back. More
Very good respectful service They are attentive, punctual, and polite. Have been taking my Sonata to you for years, and have been pleased with your professionalism. I really like They are attentive, punctual, and polite. Have been taking my Sonata to you for years, and have been pleased with your professionalism. I really like the 3 oil change special. More
Friendly and great customer service This dealership made buying a car less stressful for me. Everyone was very friendly. They had popcorn for a snack AND they even fed us lunch: hambur This dealership made buying a car less stressful for me. Everyone was very friendly. They had popcorn for a snack AND they even fed us lunch: hamburgers and hot dogs! Everything just ran smoothly from financing to driving the car and having everything explained to me. Great job Cedrick! More
Perfect Can't remember their names but everyone was great and helpful. Service was speedy and informative and i will be returning soon to purchace another car Can't remember their names but everyone was great and helpful. Service was speedy and informative and i will be returning soon to purchace another car. More
Friendly and Fast I went there to buy a new car for the first time and was greeted right away and helped very fast all questions were answered and they were able to get I went there to buy a new car for the first time and was greeted right away and helped very fast all questions were answered and they were able to get me a great deal. More
A bit far from home but worth it in service My mother had her Toyota TAcoma truck towed to the dealership. It was after hours but the salesperson there allowed her to park it on the property. Sh My mother had her Toyota TAcoma truck towed to the dealership. It was after hours but the salesperson there allowed her to park it on the property. She is elderly and was essentially stranded there so she spent the night in a nearby hotel. Eric the service manager was great. He was clear on the diagnosis and in helping my mother get set up with a rental car. The receptionist (s) up front were always very helpful too. More
Inconsistent information and bad service I have the Exterior Protection Plus Warranty. For paint dings and dents. My previous visit for an oil change, I asked the question of how it works. I have the Exterior Protection Plus Warranty. For paint dings and dents. My previous visit for an oil change, I asked the question of how it works. I was asked, what is the size of the ding and does it need paint. I said it does need paint. I was told that it can't be done at the dealer but I can take it to a place on Tennessee St and Hyundai will be billed for the repair. My last visit, the person at the service desk didn't know, so I was brought back to the office where the deal is closed and extra warranties are offered. First thing, no we don't do that. Second, well we're new, we will have to ask. Took my info, looked at the car and told me that I will be contacted on Monday. Monday came and went. No nothing! I was also told by the person who sold me the extra warranty that paint will be covered. My signed document has paint ding and dent. I have not used this warranty, so if you're not going to honor it, then I want my money back. I'm feeling mislead and cheated. This is not the way to do ethical business! More