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Larry H. Miller Subaru Boise

Boise, ID

Overview
Reviews
Vehicles
4.8
1,506 Reviews
Call Dealership (208) 514-0903
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11196 West Fairview Ave

Boise, ID

83713

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Showing 1,506 reviews

July 18, 2024

This was a service visit. All advisors were courteous. I have found the female advisors to be a great addition to the service culture at this dealership. More

by ckripke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellie Ashbrook
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July 18, 2024

Took 6 hours to purchase and then I had to do my own research to get beter financing than what I got so had to redo the deal was not informed that I could get a better deal on another car with extra opt More

by 1946treasure
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lance Hull, Cameron Presher
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Jul 20, 2024 -

Larry H. Miller Subaru Boise responded

Thank you for taking the time to share your feedback with us. I'm sorry to hear about the challenges you faced during your recent purchase. It is clear that your experience was far from satisfactory, and for that, I sincerely apologize. Regarding the trade-in value, I'm sorry you felt the offer was unfair. Our goal is to provide a transparent and satisfactory experience for all our customers, and it’s clear we fell short in your case. Please contact me directly so we can discuss this further and see how we can make it right. Your feedback is valuable, and we want to ensure a better experience in the future. - Ty Leuthold, General Manager, (208) 947-6310

July 17, 2024

Truly appreciate their service staff, but had to ask for the special discount and the car wash I literally scheduled my oil change around. No problems other than having to ask and advocate for myself. Very More

by kristinareininger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trenity Smith
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July 04, 2024

They serviced our vehicle in a timely manner. They charged a fair price. They were very professional. More

by nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristen Carter
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Jul 06, 2024 -

Larry H. Miller Subaru Boise responded

Thank you for your wonderful feedback. Our team works hard to make sure each customer is happy with their experience, and it's great to hear that we were able to meet your needs. We hope that you will come back to see us soon.

June 25, 2024

We were very happy with our experience at Larry Miller. Lance Hull was very helpful More

by lodigirl55
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Archer, Lance Hull
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June 18, 2024

Today's visit was perfect. No surprises ,only what we expected Ellie was great and we will use her again More

by Lauriekellerrealty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ellie , Elizabeth Kennedy
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Jun 20, 2024 -

Larry H. Miller Subaru Boise responded

We're glad to hear that you had a positive experience at our dealership and that our team was able to assist you in a friendly and professional manner. Thank you for choosing us for your automotive needs and we hope to see you again soon.

June 17, 2024

Very professional and attentive to my time and needs, concerning my car Outback Wilderness... This dealer has been AMAZING More

by mlmarticorena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Hefner
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June 17, 2024

From the moment we pulled into the lot everyone was amazing. Our salesman Eddy was very helpful and kind. We love our new car More

by Happy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eddie Abrahamian
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June 17, 2024

Friendly staff. Couldn’t help me. Referred me to another dealership. Maybe next time. Thank you More

by leonariley
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Kennedy
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June 15, 2024

William was kind and thoughtful! He eased a very stressful day into a manageable one. More

by Sam Haws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Roberts
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