Larry H. Miller Subaru Boise

Even though Chris was on hold with someone he made sure to acknowledge me and make sure I would be helped as soon as possible. He got me taken care of quickly and Sam took care of me equally quick when I p to acknowledge me and make sure I would be helped as soon as possible. He got me taken care of quickly and Sam took care of me equally quick when I picked me car up! Thank you guys! More

Ignored While standing at the counter with the service rep, my presence was repeatedly ignored. The rep was couteous when he did acknowledge me, but it seeme While standing at the counter with the service rep, my presence was repeatedly ignored. The rep was couteous when he did acknowledge me, but it seemed that I was a nuisance becasue my vehocle was recalled due to a cracked catalytic converter issue. More

Very helpful in solving a tire flat issue with my new Outback! I needed to replace a damaged tire and Chris took great care of me! Outback! I needed to replace a damaged tire and Chris took great care of me! More

On 10/14/19, I asked for a tune up, oil change, and alignment fix. A lot of confusion when I arrived. Was told that I could not take a car for this service. They finally let me. Called me to tell me my alignment fix. A lot of confusion when I arrived. Was told that I could not take a car for this service. They finally let me. Called me to tell me my oil change was done. Asked about alignment, said it was not done yet. They said they would do it. Drove to pick up my car. They said my alignment was off and I now needed to schedule a separate appt to get it fixed. I asked why they did not call me to tell me since I already had borrowed a car. And I had asked to have my alignment fixed when I walked in that morning since my car was “drifting.” They apologized. I waited for 30min in the service area with 5 bags of groceries and 2 children. They said that they couldn’t find the car they just gave to me or the paperwork so I would have to fill it out again. If I did not love my Subaru I would never walk in this shop again. If my husband, a white man, had walked in. I am confident that he would have gotten “perfect” service. As a female, physician of color, I experience bias like this a lot. I am very disappointed with the service at LMS and I recommend that people find there Subarus at a different dealership if possible. I worked with Kaleb Talbot who I do not see on the list. Luckily, Ryan Hatch helped me in the end and made it right. More

Great team To Work With This was the easiest car buying experience I have ever had. From the time I walked in the door until I left with the car, the entire team seemed to This was the easiest car buying experience I have ever had. From the time I walked in the door until I left with the car, the entire team seemed to want to provide the highest level of customer service. They also bent over backwards to make the experience easy. My only concern was that the prices of the various warranty and service options weren't made clear. They only showed the monthly payment and not the actual cost. More

On Wed Apr 1st, I went for an oil change/tire rotation. I was happy & satisfied with the dealerships friendly customer service. I will be returning. I was happy & satisfied with the dealerships friendly customer service. I will be returning. More

Troy was friendly and extremely helpful. A pleasure to work with. I have recommended contacting Troy to a friend who is looking for a Subaru and will recommend him again if given the chance. work with. I have recommended contacting Troy to a friend who is looking for a Subaru and will recommend him again if given the chance. More

Great service, super fast work, very helpful when explaining the services that were going to be conducted and establishing a service plan for future maintenance. explaining the services that were going to be conducted and establishing a service plan for future maintenance. More

Wonderful experience end to end Joel, Cody, and Dustin were a dream to work with when purchasing my new Forester. I hadn't purchased a new car before, but they made it a really fun e Joel, Cody, and Dustin were a dream to work with when purchasing my new Forester. I hadn't purchased a new car before, but they made it a really fun experience. All were highly knowledgable, genuine, and gave me exactly what I was looking for at a great price. More

Friendly hassle free experience. Team did an excellent job. We visited 5 other dealerships in our purchase process and Larry Miller Subaru stands head and shoulders above. job. We visited 5 other dealerships in our purchase process and Larry Miller Subaru stands head and shoulders above. More