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Larry H. Miller Subaru Boise

Boise, ID

4.8
1,506 Reviews

11196 West Fairview Ave

Boise, ID

83713

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Showing 1,506 reviews

March 22, 2020

Great, quick service and very happy with my experience. Excellent service and friendly. I was able to get a ball park quote upfront because my car needed some major repairs. They were very quick in gettin More

by ncklly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Beese
Mar 23, 2020 -

Larry H. Miller Subaru Boise responded

It's great to hear from you! We appreciate your excellent review and hope to work with you again soon. - Ty Leuthold, General Manager

March 21, 2020

Friendly staff. They explain what is needed to service the vehicle very well and the wait area is nice and clean. The time estimate of the work was very accurate. More

by Akwader
Recommend Dealer
Yes
Employees Worked With
Samuel Tanner
Mar 23, 2020 -

Larry H. Miller Subaru Boise responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Ty Leuthold, General Manager

March 21, 2020

They were very kind and helpful. As a woman, I have experience condescension from many car dealerships. I felt valued and trusted as a female here. Thanks for the great experience! More

by Ellen
Recommend Dealer
Yes
Employees Worked With
Matt Hefner, Chris Hayes
Mar 23, 2020 -

Larry H. Miller Subaru Boise responded

Hello, Ellen! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Ty Leuthold, General Manager

March 20, 2020

Excellent service, very clean and tidy, customers are always treated with respect, technicians are skilled at what they do, my car gets a free car wash with every visit. The dealership great and you can' More

by muriel
Recommend Dealer
Yes
Employees Worked With
Jason
Mar 23, 2020 -

Larry H. Miller Subaru Boise responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Ty Leuthold, General Manager

March 20, 2020

Very professional, knowledgeable, and courteous! They handled the easy part, an oil change and 18K service, as well as an old problem which had bugged me for a long time: a fog light. More

by rosewood4927
Recommend Dealer
Yes
Employees Worked With
Matt Hefner, Ryan Hatch, Chris Hayes, Elizabeth Kennedy
Mar 23, 2020 -

Larry H. Miller Subaru Boise responded

Thanks for that positive review. Come back again soon if there’s anything else we can do for you or your vehicle! - Ty Leuthold, General Manager

March 20, 2020

From Sales to Service it has been a pleasure to deal with Larry Miller Subaru Everybody was friendly and professional Neil was awesome to deal with our purchase More

by VandalDad
Recommend Dealer
Yes
Employees Worked With
Neil Bryant, Dustin Archer, Ryan Hatch, Lance Hull
Mar 23, 2020 -

Larry H. Miller Subaru Boise responded

Thank you for taking the time to review us! It was our pleasure to provide a top-notch dealership experience. We hope you will continue to come to see us in the future! - Ty Leuthold, General Manager

March 20, 2020

Very quick service. Shuttle took me home and came back to get me when my car was complete. Very happy with service! I will return again. More

by superpicc
Recommend Dealer
Yes
Employees Worked With
Ryan Hatch
Mar 20, 2020 -

Larry H. Miller Subaru Boise responded

Thank you for choosing our dealership! Our team was happy to assist you however possible. Come back soon if there’s anything else we can do for you in the future! - Ty Leuthold, General Manager

March 19, 2020

The service representative was great! He was helpful and expedited my service. The whole thing only took 45 minutes. Inside they have a comfortable waiting area with a tv. The only reason this wasn’t 5 star More

by Tested.chris
Recommend Dealer
Yes
Employees Worked With
Chris Hayes
Mar 19, 2020 -

Larry H. Miller Subaru Boise responded

Hi Chris, sorry to hear about your issues with your wheels not being tightened, that should never happen. We're glad you had a good overall experience though. We hope you'll give us a chance to make it up to you. - Ty Leuthold, General Manager

March 18, 2020

Evan was our sales guy- he was great! Low pressure, knowledgeable, and made the process easy. We appreciated working with him, and would recommend it to anyone! More

by Lindsey Turner
Recommend Dealer
Yes
Employees Worked With
Mike Carroll and Evan Moe , John Carnes, Jason Dugger
Mar 18, 2020 -

Larry H. Miller Subaru Boise responded

Thanks for your wonderful review, Lindsey. We hope to work with you again soon! - Ty Leuthold, General Manager

March 18, 2020

Wait times are frustrating This is the second time in a row that I came in with an appointment and was told a reasonable wait time so I would decide to just wait in the building More

by krissy.kiel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure.
Mar 19, 2020 -

Larry H. Miller Subaru Boise responded

Hi Krissy, sorry to hear about your long wait. As you can imagine the world of auto-maintenance is unpredictable but we try our hardest each day to provide a quick and easy experience for our customers. If there is anything else that we can do for you or if you have any other concerns, please give me a call and I’d be happy to assist. I hope to work with you again in the future. - Ty Leuthold, General Manager

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