Larry H. Miller Subaru Boise

My new Subaru I used the Acura dealership for my last two cars, so this was a bit different. Even with the Covid outbreak it was pretty busy, and not so luxurious I used the Acura dealership for my last two cars, so this was a bit different. Even with the Covid outbreak it was pretty busy, and not so luxurious as Lyle Pearson, but I came to buy a car not for luxury. Even so, with so many people (less than usual by far I was told) it felt busy. Kent did a great job, was very patient, very thorough. Dustin too did well. He went through the paper work very quickly, which was fine as I was going on my fourth hour. I’m sure he would have slowed down if I’d asked, and I was used to the process so it wasn’t a negative. More

Fair and Easy Purchased a used vehicle and conducted a trade of my existing vehicle. I feel the whole experience was fair and professional. Thank you very much! Purchased a used vehicle and conducted a trade of my existing vehicle. I feel the whole experience was fair and professional. Thank you very much! More

Good, Efficient Service Our Outback had a recall on the catalytic converter. It was quickly replaced and at the same time we had a coolant flush performed. We were very hap Our Outback had a recall on the catalytic converter. It was quickly replaced and at the same time we had a coolant flush performed. We were very happy with the service. More

Really long waits. Say you don’t need an appt for oil change but then Long waits. Recall letter stated a one hour service and it was 8.5 hours. Inconvenient location. Driver was nice. change but then Long waits. Recall letter stated a one hour service and it was 8.5 hours. Inconvenient location. Driver was nice. More

Service was as expected. Ryan was very helpful, but when I went to pick up car I heard he was no longer there. That was to bad as I would have liked to meet him. There was a light bulb on my passenger se I went to pick up car I heard he was no longer there. That was to bad as I would have liked to meet him. There was a light bulb on my passenger seat, that I would have thought you guys as a courtesy could have installed. Also, maybe in the future you could reset my clock. Njoy that it is hard to do, but? More

Always professional and do an amazing job! Tanner was informational and kind throughout the buying process, My car was ready to go in a timely matter and I couldn’t be happier! Thank you! informational and kind throughout the buying process, My car was ready to go in a timely matter and I couldn’t be happier! Thank you! More

Needed two recalls to be fixed. No issues were encountered. Service rep was friendly and professional There is nothing more for me say. I was pleased with the service done and the service were encountered. Service rep was friendly and professional There is nothing more for me say. I was pleased with the service done and the service rep. More

Clean, friendly, and prompt. I have always had a positive experience at Larry Miller. As always i will continue to use them in the future. positive experience at Larry Miller. As always i will continue to use them in the future. More

Generally, very professional but prolonged experience Dealership needs to move at a better pace, took way too long to finalize the sale. Sales to sales manage r interaction was prolonged for no real reaso Dealership needs to move at a better pace, took way too long to finalize the sale. Sales to sales manage r interaction was prolonged for no real reason. Finance guy was very proficient and moved his part of the sale at a reasonable pace. We were in the dealership for a total of 6 hours, from demo ride to conclusion. Service dept. is very well run and thorough, however, repair estimates were too high and need to be reviewed for initial quote. Upon complaint about one repair quote, the cost was cut 50%, really? More

I accidentally left my keys in the ignition. Battery was dead as a door nail the next morning. I used Subaru roadside assist to have it jumped. I drove out to the dealership to have them do a battery test. dead as a door nail the next morning. I used Subaru roadside assist to have it jumped. I drove out to the dealership to have them do a battery test. More