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Larry H. Miller Toyota Corona - Service Center

Corona, CA

4.6
793 Reviews

793 Reviews of Larry H. Miller Toyota Corona - Service Center

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March 16, 2024

Was told it would be ready in 2 hrs but wasn’t, i advise attendant I didn’t need tire rotation due to me getting new tires! Communication sucks! And don’t understand with appointment why it takes so long!!! More

by Baquinones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Celeste Abreo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2024 -

Larry H. Miller Toyota Corona responded

We apologize for any frustration that you experienced due to long wait times and poor communication. We understand that this is not the level of service that our customers deserve, and we would like to make it right. We are committed to improving our communication and reducing wait times in the future. If we have yet to connect by the time you find this response, please contact me directly. I look forward to resolving this together. - Mike Schepise, General Manager, (951) 444-7983

March 16, 2024

Courteous, prompt, honorable. Pleased honored oil change coupon that expired. No pressure of sale service. More

by francinelauknalson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Loiacano
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2024

I have been talking to the Advisor too many times regarding my 2000 Toyota Sienna that I am no longer owed and please remove but the Advisor never do their job and every time I am scheduling for rout More

by Xang Vang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Avelar
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 15, 2024

Best attention all way best service, the team is very nice, people very availablei and the installation very clean More

by Emvaladez1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Puildo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2024

Identified and provided cost saving solutions in order to meet customers safety needs which lead into showing that dealership wants to work with individuals budget and provide good service. More

by MLink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Avelar
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2024

The service department is excellent as long as you deal with Andrew. He’s proficient to the point and communicates well. Would recommend Andrew to anyone for service. More

by ggromberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Loiacano
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 14, 2024

Have always had a great experience with this dealer. I deal directly with Jonathan, he has always done a great job servicing my car. Excellent dealer, excellent advisor! More

by Alestrada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Pena
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 12, 2024

I gave them five stars due to way dealer is run and follow up. Was very tempted to reduce to four due to lousy shuttle service which is by lyft. Took an hour to get my ride. The dealer operated vans we More

by Ed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Celeste Abreo
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 10, 2024

Steve Avelar was our point man from the minute we arrived, and assured us he would take care of everything we would require while dealing with the service dept. We had the Master Cyl. ABS. system cra More

by greg.davidson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Celeste Abreo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Avelar
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2024

I have a pleasant experience with the service i got from this company and with Steven Avelar my service advisor. Thanks Steven. More

by Arinade Olaluwoye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Avelar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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