Larry H. Miller Toyota Corona - Service Center

Deserves NO Stars This is not the first issue I have had with the service department. I should have learned my lesson and not have taken my truck there any more. This w This is not the first issue I have had with the service department. I should have learned my lesson and not have taken my truck there any more. This was the last time. My truck needed expensive service and I could've taken it to one other place for $200 cheaper, but Toyota promised me my truck would be ready today and I need it to get to work in the morning, so I left it at Toyota. Their phones have been down so yesterday the service person called me from his cell phone. I tried to reach him today, but I didn't get an answer. I later found out it was his day off. I went to the service department assuming they kept their promise and my car was ready, since I did not receive any phone call. I walked up to the service department and the manager and 2 others were at a computer screen, so I inquired about my car. The manager told me to go to the cashier, which has always meant the car is ready. I sent my ride home. The cashier called the service department, which were the same people that told me to go to her. They said it was not ready, so I had to go back and I had to call my ride back to pick me up. Did anyone apologize to me for the inconvenience? NO!! The service managers is obviously the problem. His excuse: "Our phones were down." No apology at all. Their attitude clearly told me that they could not have cared less. I told him that all of them have cell phones and he didn't answer me. Tomorrow, I have to get a ride to and from work. I paid more money for no reason. I'll never do this again. I don't know what type of service department they are running there, but it's definitely getting worse. If I could put no stars I would. More

great service service at larry h miller is good...employees are nice ~ service is done in timely manner and car is always washed thank you anne murray service at larry h miller is good...employees are nice ~ service is done in timely manner and car is always washed thank you anne murray More

Great Staff and Service. Great Service. Staff members are always friendly and helpful. Their commitment to customer service is superb. Kuddos to Mr. Paul Gottenbos and Mr. Great Service. Staff members are always friendly and helpful. Their commitment to customer service is superb. Kuddos to Mr. Paul Gottenbos and Mr. Pedro Jimenez . More

good job they found the problem and where able to fix it. upon arrival there was no service advisor, after 1/2 hour found manager and he wrote up the ticket. they found the problem and where able to fix it. upon arrival there was no service advisor, after 1/2 hour found manager and he wrote up the ticket. More

Great service in Corona @ Larry Miller!!! I always drive more than 30 miles to this dealership because the service and mechanics are far superior than any dealership in my area. I have three I always drive more than 30 miles to this dealership because the service and mechanics are far superior than any dealership in my area. I have three other dealers closer but I've been going here since 2007 and they've been fair and reasonable for almost ten years. Repairs have been done correctly the first time and wait time is about right for most of the normal services. All recalls were taken care of with no issues or further issues. I highly recommend LH Miller over any dealership in a 50 mile radius. I've been to two others with poor to horrible experiences. Too long to list and don't need to because I head straight to Corona with zero issues! More

great customer service My pre owned vehicle purchase and service afterward was a pleasure. Very accommodating and cheerful team from the get-go. Service team tech Rob Duran My pre owned vehicle purchase and service afterward was a pleasure. Very accommodating and cheerful team from the get-go. Service team tech Rob Duran ordered the part I needed immediately (replacement headlight) and it was installed soon after with a smile and personal flair, making me feel like Rob really cares about customer satisfaction! Thanks Rob! More

Toyota Service I was pleased with the overall service other than it took longer than what I was initially told and then when they updated me it still took longer the I was pleased with the overall service other than it took longer than what I was initially told and then when they updated me it still took longer then that by another 30 minutes. Otherwise I was very pleased with their service. More

Service treatment I have been bring my cars, about 7, to you since it's been Quality Toyota, and because of the great advice that I receive from Rich, I won't go anywhe I have been bring my cars, about 7, to you since it's been Quality Toyota, and because of the great advice that I receive from Rich, I won't go anywhere else. More

Great service Super helpful and on time! Jose was great and I felt comfortable asking him questions about my service. I would recommend this service to anyone who a Super helpful and on time! Jose was great and I felt comfortable asking him questions about my service. I would recommend this service to anyone who asks. Thank you! More