Back

Larry H. Miller Toyota Lemon Grove

Lemon Grove, CA

4.6
1,321 Reviews

6800 Federal Boulevard

Lemon Grove, CA

91945

Directions

By Type

1,321 Reviews of Larry H. Miller Toyota Lemon Grove

April 18, 2025

Wait time is terrible. I had an appointment and was waiting for my vehicle and it took 2 hours for just a tire rotation. This dealership is not very nice looking and is mor More

by Hybrid4Me!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Trudy Roux
Apr 24, 2025 -

Larry H. Miller Toyota Lemon Grove responded

I apologize for the wait you experienced during your recent service visit. It's important to us that we respect your time, and we understand how valuable it is. Your satisfaction is important to us, and we hope to serve you better in the future. Please do not hesitate to reach out so that we can discuss your concerns and work to improve our processes. Paul Bowen Service Director Larry H. Miller Toyota Lemon Grove Direct: 619-265-3195 PaulRyan.Bowen@LHMAuto.com

April 17, 2025

Excellent communication and transparent transaction. Modern and clean dealership close to the freeway. Most of my purchase was done online to expedite sale. I was able to walk in and out in roughly 25mi More

by Tacoyota
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric M. Fernando M.
April 17, 2025

Request for oil change unfortunately it’s not done, I checked the dip stick the oil is still dark More

by lionkingfc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Allen S Mobley
Apr 20, 2025 -

Larry H. Miller Toyota Lemon Grove responded

Thank you for bringing this to our attention. We take all feedback seriously and are committed to continuously improving our customer experience. We would appreciate the opportunity to learn more about your experience and make things right. Please contact us at your earliest convenience so that we can work together to resolve this. I look forward to hearing from you! Paul Bowen Service Director Larry H. Miller Toyota Lemon Grove Direct: 619-265-3195 PaulRyan.Bowen@LHMAuto.com

April 16, 2025

Great service, scoot and the cashier did excellent Ariel E and the time was very good!! More

by julioserrano17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel E the cashier , Scott Bada
April 16, 2025

Brian was super helpful and friendly! I would go back and get an oil change just because of how thorough he was. He had excellent customer service and was very knowledgeable. More

by Priscilla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian B.
April 16, 2025

Great service as expected. I appreciate the nonsense that you make me go through to approve this wonderful experience! More

by mccourt_daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Santiago
April 16, 2025

Kaitlyn was awesome to work with and got me exactly what I was looking for. More

by hhoyt1979
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
April 16, 2025

Steven in Service was very nice and accommodating. My car was in and out quickly. and came back cleaner than iwhen I Brought it in More

by Cransdell1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer O'Brien, Trudy Roux, Kim Salamon, Joseph De La Cruz, Kasada Vongsavath, Scott Bada, Afton McKinlay
April 16, 2025

Everyone that interacted with me was very nice and friendly. My service advisor’s estimate was accurate and the total cost ended up being less than expected! More

by Jeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto Rodriguez, Justin (last name not known)
April 15, 2025

There was miscommunication about my vehicles maintenance but was resolved by Brian Bucker. Thank you More

by Ricky,S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Buckner
...
10
...