Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Larry H. Miller Toyota Lemon Grove
Lemon Grove, CA
1,307 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
1,307 Reviews of Larry H. Miller Toyota Lemon Grove
January 25, 2025
It was very easy to make an appt for service. When service was done it was done in a timely manner. The service person was was polite, friendly and helpful. When service was done it was done in a timely manner. The service person was was polite, friendly and helpful. More
by Heavy
Employees Worked With
Trudy Roux
January 25, 2025
Often tough to get an appointment on the weekend here so I checked on Friday and got in an afternoon appointment same day. Quick and easy appointment. Brian did a great job reviewing recommended services wi I checked on Friday and got in an afternoon appointment same day. Quick and easy appointment. Brian did a great job reviewing recommended services with me at the start of the appointment and check out was a breeze. Thank you. More
by kerrycneff
Employees Worked With
Brian
January 24, 2025
Great and friendly service , only thing is oil change took around 3 hours which is pretty ridiculous , would love to come in and have a quick service took around 3 hours which is pretty ridiculous , would love to come in and have a quick service More
by Sofyan
Employees Worked With
Alberto
January 24, 2025
This dealership is the best in all San Diego, specially with the salesmen Art and the service lady Trudy, I’m very pleased and I will never go to another dealership, thank you for everything and keep up th with the salesmen Art and the service lady Trudy, I’m very pleased and I will never go to another dealership, thank you for everything and keep up the good work. More
by Alonzo1
Employees Worked With
Art, Trudy Roux
January 23, 2025
Rosalia answered my call to the service department. Usually, first contact is a gateway to a service agent but she searched my file and made a detailed list of service that I had deferred and then arra Usually, first contact is a gateway to a service agent but she searched my file and made a detailed list of service that I had deferred and then arranged an appointment with Scott for the next day. Scott patiently explained the services to be performed and arranged a ride home for me. He also arranged a pickup for me when the service was completed. The car is actually running better than when I first bought it from Larry Miller. Excellent staff, friendly atmosphere and I will continue to be a loyal customer. More
by John
Employees Worked With
First contact person Rosalia was very helpful., Scott Bada
January 22, 2025
After my last service visit I will not be going back to this location. Despite having an appointment every time, the last few times I've taken my car in its taken 3+ hours for just routine service checks, this location. Despite having an appointment every time, the last few times I've taken my car in its taken 3+ hours for just routine service checks, nothing extra. They have reccomended services I havent needed, one time specifically saying i needed to replace my cabin air filter when I had just done it myself the day before. This is also the only place I've taken my car to get it worked on since buying it at the same location four years ago, and my manual came up missing after one of my visits a while back. I have brought it up to the technician assigned to me twice, and both times, without consulting the people under him to see if they knew anything, he denied everything, claiming they dont even look at the manual. I kept it in my car behind my drivers seat and it's not there after this being the only place I've taken my car, then where else would it be. After first writing it off as a mistake I am convinced someone stole it. After my last conversation about it Alan tried to send me YouTube videos and a pdf link of my manual, after I told him not to. Incredibly patronizing and insulting for one thing, but for another thing, the video did not apply to my problem and the manual pdf he send wasn't even for my car. More
by kelseyroberson
Employees Worked With
Alan mobley
