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Larry H. Miller Toyota Lemon Grove

Lemon Grove, CA

4.6
1,297 Reviews

6800 Federal Boulevard

Lemon Grove, CA

91945

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1,297 Reviews of Larry H. Miller Toyota Lemon Grove

December 21, 2024

I made a appointment for 1:30 for a simple oil change I didn’t leave the dealership until 4:15 the representative told me it would take about 1 hr to 1hr 30 min ended up being almost 3hrs… I don’t underst More

by oalfonso619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Pablo
Dec 22, 2024 -

Larry H. Miller Toyota Lemon Grove responded

Hi Oalfonso, Thank you for taking the time to provide feedback on your recent service experience at our dealership. We strive to provide an exceptional experience for all of our customers. I am sorry to hear your experience with us did not meet your expectations. We value your business and would like the opportunity to resolve this issue. Please feel free to call me directly at or simply reply to this email. Thank you for making us aware of this situation. I look forward to hearing from you. Sincerely, PAULRYAN BOWEN paulryan.bowen@lhmauto.com

December 21, 2024

I told Trudy I needed car by 11:30 and she got it by 11. More

by rbunde
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trudy Roux
December 20, 2024

Great knowledge of our vehicle and very understanding of our situation and a vey helpful person More

by dmxx70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Dec 23, 2024 -

Larry H. Miller Toyota Lemon Grove responded

Hi, thank you for taking the time to rate us! You really made our day today.

December 20, 2024

The sales person was not knowledgeable about the van. When we took a test drive I asked several questions about the car but she was too involved in texting that she ignored me. When she was finished with More

by aevaughn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jason Hawks
Dec 23, 2024 -

Larry H. Miller Toyota Lemon Grove responded

We appreciate you taking the time to leave your feedback. It is unfortunate to hear that your experience with our dealership did not meet your expectations. We aim to provide exceptional service to all of our customers, and it is clear that we fell short in your case. We would appreciate the opportunity to learn more about your experience and make things right. Please contact us at your earliest convenience so that we can work together to resolve any outstanding issues. I look forward to hearing from you! Will Mollison wmollison@lhmauto.com 619-265-3107

December 20, 2024

Great dealership, really easy to work with . Very competitive pricing. I highly recommend. Pablo in service was great. More

by Nghtskygazer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo
December 19, 2024

Every time I come the customer service is top notch. Clean and welcoming environment what more can you ask for from a dealership. You have a place to unwind while you get your car done and T.V keep up More

by Kent Gallery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bada
December 19, 2024

Love my service advisor, Trudy Roux. She’s been handling my services for over 17 years. I will continue to bring my vehicles here as long as she is there. More

by cassparkboo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trudy Roux
December 19, 2024

Eric ( i didn’t get his last name) was kind enough to help me locate the opening of the hood, location of the oil and coolant. Trudy Roux was friendly and professional. She was busy but she found More

by Grace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric, Art Taylor & Macario Garrido, Trudy Roux
December 18, 2024

Thank you Pablo awesome 👏 job thank you for always take care my vehicle you and your team More

by nancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pablo
Dec 21, 2024 -

Larry H. Miller Toyota Lemon Grove responded

Hi, thank you for taking the time to rate us! You really made our day today.

December 18, 2024

I was very pleased with the service provided by Omar! He was very friendly and informative even after purchasing my vehicle I had questions and asked him via text without delay he responded to with an an More

by Fvr81more
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar
Dec 21, 2024 -

Larry H. Miller Toyota Lemon Grove responded

Hi, thank you for taking the time to rate us! You really made our day today.

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