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Larry H. Miller Toyota Lemon Grove
Lemon Grove, CA
1,258 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,258 Reviews of Larry H. Miller Toyota Lemon Grove
November 17, 2019
Good people, i liked how they texted my while i was waiting to get a synthetic oil change. The price for the service was good. waiting to get a synthetic oil change. The price for the service was good. More
by Ltran3723
Employees Worked With
Antonio Alfiz, Joseph De La Cruz, Kasada Vongsavath
November 16, 2019
I had a 7 AM appointment with Ryan. He did everything he said he was going to do. Got me a rental car. I was in and out in under 15 minutes with the rental. He said that it would be 2 to 3 hours. And it onl said he was going to do. Got me a rental car. I was in and out in under 15 minutes with the rental. He said that it would be 2 to 3 hours. And it only took 2 1/2 hours More
by rogerlytle
Employees Worked With
Ryan
November 12, 2019
Trudy was great, really took care of me and expedited maintenance for my vehicle. The whole experience was satisfying. Thank you for being a great dealership. maintenance for my vehicle. The whole experience was satisfying. Thank you for being a great dealership. More
by fuegoman
Employees Worked With
Trudy Roux
November 11, 2019
I came to LMH just to look for the kind of car that would suit me based on my income alone. Now, I did have my eye on one particular car but I didn't get my hopes up. John greeted me when I came in he was pr suit me based on my income alone. Now, I did have my eye on one particular car but I didn't get my hopes up. John greeted me when I came in he was professional respectful ,friendly, and super down to earth. Christian showed me around the vehicle, all the ins and outs, the specs , took it for a spin, everything. After panning everything out running my credit and asking me what I can put down with a smile on their faces , they told me congratulations. Kourush set up the paperwork and it took about 20 min, it was fast and he is super nice. The past 3 months have been extremely difficult for me, and today was the one bright spot that I will hold near and dear.Not just because of a new car but because of how I was treated. Thank you so much for treating me like a human being, and not speaking to me like you're reading a script, I sincerely and wholeheartedly appreciate that. I am over the moon with my purchase and the employees at LMH are phenomenal. Thanks guys, don't ever change! More
by cmeredith77
Employees Worked With
Kourush Haeri and Christian Hofeditz, Joe Raymond
November 03, 2019
Had 55k service and was told I had $30 on my Extended Warranty that I had purchased. Not as presented by same dealer that I bought car. Last Toyota for me! Warranty that I had purchased. Not as presented by same dealer that I bought car. Last Toyota for me! More
by Barbara
Employees Worked With
Tami Winslett
October 30, 2019
Super Impressed! Greeting! I had the great pleasure to work with James Hergett. He was very knowledgeable, kind, with great customer service He knew exactly what I Greeting! I had the great pleasure to work with James Hergett. He was very knowledgeable, kind, with great customer service He knew exactly what I came for, and he made sure I walked out very satisfied. He is the type of person with a special mark that is hard to forget about. Thank you James :) More
by sb
Employees Worked With
James Hergett
October 29, 2019
Good service fast and efficient. I love this place specially the service department. Tami the assistant of Trudy was very pleasant and truly possesses excellent customer service. specially the service department. Tami the assistant of Trudy was very pleasant and truly possesses excellent customer service. More
by Gill
Employees Worked With
Tami , Trudy Roux
October 28, 2019
Rude as heck!!! Don’t fall for their trap!!! Been going back n forth with Maximo through email regarding gray RAV4 that I was interested in buying. I ask him if he can match or beat another deale Been going back n forth with Maximo through email regarding gray RAV4 that I was interested in buying. I ask him if he can match or beat another dealer’s offer under 35000. He tells me to come in since they have great offers right now (should’ve seen the red flag when he didn’t give me any numbers). Foolishly, I set up an appointment with Max, and when I went in he’s “busy with other customers” (another flag). I get some rookie guy assigned to me, he shows me a different RAV4, we test drive and we proceed to the desk. Now I told the guy I was just there to see some numbers and wasn’t buying anything today, especially since they dealer traded the particular RAV4 I was interested in buying. But we settle on a different color and see what they can do with the price. They gave me a “best price” of +40000. Yea ok. I show them a quote from the other dealer, some higher guy comes, tells me that they’ll match their offer. Told him “ok, but I’m not going to be buying today” and he starts berating me for coming in when I’m not signing. I’ve dealt with some rude people before, but you’re high up on my chart (forgot your name, chunky guy with scruffy beard). After GM guy tries to reason with me and make a deal, I manage to leave the place. I have no idea why this place has so many great reviews. I will never set foot in this place again. Don’t bother pasting an apology comment to this review Jenn. One good thing tho, they have an awesome coffee maker. More
by Comecaca
Employees Worked With
Maximo
October 28, 2019
Great customer service! I can not recall his last name. But Service Rep Daniel provided excellent customer service. He was very polite and very professional. But Service Rep Daniel provided excellent customer service. He was very polite and very professional. More
by JB
Employees Worked With
Daniel
