Larry H. Miller Volkswagen Avondale - Service Center

THIS WAS MY FIRST TIME AT LARRY MILLER. I TOOK MY DAUGHTER'S BUG IN FOR AN OIL CHANGE. I WAS SO IMPRESSED WITH THE QUALITY OF CUSTOMER SERVICE, CLEANLINESS OF THE FACILITY, EFFICIENCY AND TREATMENT DAUGHTER'S BUG IN FOR AN OIL CHANGE. I WAS SO IMPRESSED WITH THE QUALITY OF CUSTOMER SERVICE, CLEANLINESS OF THE FACILITY, EFFICIENCY AND TREATMENT OF ME AS THE CLIENT. I EVEN BOUGHT SOME ITEMS FOR MY DAUGHTER (tee shirt, water bottle) in your "boutique." THANKS FOR YOUR WILLINGNESS TO ASK MY OPINION. I USUALLY GO TO THAT "OTHER" DEALERSHIP ON CAMELBACK. BUT I WILL DEFINITELY TRAVEL A FEW EXTRA MILES TO YOUR DEALERSHIP. More

I visited your dealership because I needed a repair on my car in order to return home to San Diego. My parents live close to your location and I thought you may be able to service my Audi. I was very impre car in order to return home to San Diego. My parents live close to your location and I thought you may be able to service my Audi. I was very impressed with the service I received. I will definitely consider you for future service when in the area. Barbara was very helpful and kept me informed throughout my visit. She was very pleasant to deal with and knowledgeable about the similarities between VW's and Audi's. On another note, my parents purchased a new Hyundai from Larry Miller last year and have been very happy with the sale and service of their vehicle so far. This was a HUGH step for them as they have never owned a foreign car. Thank you for taking care of us. :-) More

I was in the dealership to purchase 4 new tires for my Passat. I was greated with a friendly and respectful hello from Justin. I explained why I was coming into the service department and he immediately w Passat. I was greated with a friendly and respectful hello from Justin. I explained why I was coming into the service department and he immediately went over tore options with me. I feel I was well taken care of and very satisfied when I left the service department. More

I will only recommend the auto service department as they have always gone above and beyond when it comes to servicing your VW auto. However, I would not recommend buying from this dealership as my last purc have always gone above and beyond when it comes to servicing your VW auto. However, I would not recommend buying from this dealership as my last purchase went from bad service to not what as was promise. I had purchased 3 of my previous vehicles from this same dealership when they had outstading service and willing to do an honest deal. In fact, I was so frustrated that I traded that vehicle at a Scottsdale VW dealership within a month. Which by the way provided great customer service and all about wanting your business. More

On my visit for service for my vehicle, I was greeted promptly, made to feel at ease. The Service Advisor confirmed the reason for my visit, then proceeded to explain in detail the work that would be per promptly, made to feel at ease. The Service Advisor confirmed the reason for my visit, then proceeded to explain in detail the work that would be performed and the length of time for the entire job. The time estimate was accurate and the work performed very well. More

At this I. Wouldn t because of how I was treated 3 weeks ago at that time salemgr made a mistake and figured wrong person payoff figures as mine I was told not by one but by 2 mgr they would redivide and ge ago at that time salemgr made a mistake and figured wrong person payoff figures as mine I was told not by one but by 2 mgr they would redivide and get back to me one was John and he was very nasty to me I told him and youncan check I brougt 3 cars from your dealership and when I lived in new York. brought from Middletown VW brought 2 jetted 1 gti 1 caberla & brother got passat so loyaty gets you know neither does me giving word of mouth about coming into your dealership Your service people were great to answer your question and did take care of what needed to be done But when johnwilliamson calls back and leaves a message that he has thousand customer gloves are off with me being a goog customer and if he has that many why did they call me 6 times to come in to change my jet from 2010 to 2011. Even after HIS mistake he never called back to tell me that the figure would or wouldn t work specially being the figures he was using was my caught who brought 2011 jet about 8 months ago of course figure wouldn t work you were use a 6 month deal instead off my car that I had for 18 month So I hope I answer your question and wouldn t mine you passing this on to main office as in house did nothing and with me purchasing 8 VW in last ten years tell me how many of the thousand other customers that John is dealing with did any off them have a purchase record of 8 VW or just a piece of s--- Thanks sorry for negative comments but I'm kind of xxxx with you dealers manage More

Sherrie was great and kept me up to date. She handled my intial call with patience, offered me appt's that were sooner then I expected, then called me to let me know how things were going with my car. Than intial call with patience, offered me appt's that were sooner then I expected, then called me to let me know how things were going with my car. Thanks! More

The service advisor she was great, the only thing I want to comment is that it was going to be about 2 hrs or so and the shuttle only goes 20 mins and I honestly drive from 35th Avenue to you guys because w to comment is that it was going to be about 2 hrs or so and the shuttle only goes 20 mins and I honestly drive from 35th Avenue to you guys because we love your Customer Services and everything about you guys, what is closer to us is Camelback but very unhappy with their services so maybe extending your shuttle services in Mile wise. More

Any time i have service performed at Larry Miller, I am greeted in a friendly manner and treated very respectfully. They take me anywhere I want to go in the shuttle and even give me movie tickets to ente greeted in a friendly manner and treated very respectfully. They take me anywhere I want to go in the shuttle and even give me movie tickets to entertain me while I wait for my service to be done. All service has been performed to satisfaction! More

The service department is always very kind and courteous. I had to bring my vehicle in for a repeat occurence of my check engine light. Justin was patient and helpful during the scheduling. Glen was thorough I had to bring my vehicle in for a repeat occurence of my check engine light. Justin was patient and helpful during the scheduling. Glen was thorough during my drop of. Barb was very clear in explaining what was done to my vehicle when I picked it up. The process was seamless. I love that I was given a comparable loaner car when my vehicle was being serviced.... I hardly missed my own car! More