Larry H. Miller Volkswagen Tucson
Tucson, AZ
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Our visit to Tucson Volkswagen met or exceeded our expectations for a pleasant experience. We were interested in the brand new 2013 Jetta Hybrid. Ken Murch presented all the information about the vehi expectations for a pleasant experience. We were interested in the brand new 2013 Jetta Hybrid. Ken Murch presented all the information about the vehicle and explained its features in detail. We were neither rushed nor pressured. The cost of various options was laid out, but the process was always driven by what we were interested in, not what the dealer might want us to take off the lot. The test drive allowed us the opportunity to get a feel for the combined electric motor and gasoline engine on accelerating. Likewise, we could experience the regenerative braking which is more sensitive than the brakes I had on my old Jetta. Once we agreed on price, the paperwork that followed was straightforward and explained at every step. Now that we've had the car for a few days, we are thrilled with its fit and finish, the responsiveness of the road feel and handling, the power when needed to accelerate, but also the gauges that display fuel consumption and mileage, how light or heavy the "throttle" and the simplicity of the dashboard console, switches, and readouts. The controls are intuitive. There were no unpleasant surprises and the car behaves as advertised. All in all, a very positive experience! More
Great experience buying our first Volkswagon. I would recommend Tucson VW and Adam Fisher to anybody. Adam was very helpful in the whole process. Thank you!! recommend Tucson VW and Adam Fisher to anybody. Adam was very helpful in the whole process. Thank you!! More
I had an overall good experience and would purchase another car from them. Also, I would recommend this dealership to anyone looking for a new or used VW. another car from them. Also, I would recommend this dealership to anyone looking for a new or used VW. More
Steve Norris was a great sales rep- internet sale and handled all my needs online prior to visiting the dealership. The sales and finance staff were courteous- complete- not pressuring- and delivered a handled all my needs online prior to visiting the dealership. The sales and finance staff were courteous- complete- not pressuring- and delivered a quality experience- we will return. More
They were a very professional and helpful dealership with great prices and great staff. The signing and getting the car prepped was fantastic and the car looked very good when I took it home. great prices and great staff. The signing and getting the car prepped was fantastic and the car looked very good when I took it home. More
Tucson Volkswagen did an awesome job helping us find a car to find our needs AND budget. My husband called prior to arriving at the dealership and spoke with Eric Gulbrandsen who stated that he would tak car to find our needs AND budget. My husband called prior to arriving at the dealership and spoke with Eric Gulbrandsen who stated that he would take the vehicle out for us and have it ready for a test drive. Sure enough, when we got there it was waiting for us. The whole experience was very positive, low pressure, helpful, and friendly. I would recommend this dealership and Eric to anyone looking to deal with a honest, up front salesman. More
I've been looking for a car for the last 6 months and made several trips to Volkswagon of Tucson while trying to make my decision. Every time I was there I left feeling good about the dealership. Recentl made several trips to Volkswagon of Tucson while trying to make my decision. Every time I was there I left feeling good about the dealership. Recently I purchased a Volkswagon Jetta from this dealership and I was very happy with the entire transaction. JB Yewell was helpful, straightforward and never pressured me. When I later returned to inquire on missing floormats Josh made sure to take care of me. I would highly recommend this dealership - it's outside the city limits so it has no sales tax AND it looks like the Apple Store. More
When I arrived to this dealership I didn't exactly know what I was looking for. I was immediately helped by Eric. He showed me every car I was interested in. Overall the staff was very helpful, patient, an what I was looking for. I was immediately helped by Eric. He showed me every car I was interested in. Overall the staff was very helpful, patient, and understanding. I spent more than five hours at the dealership, because I am a picky buyer when it comes to cars, but at the end of the day I left with a 2007 Mazda 3 Speed with great joy and a huge smile. No hassle, no pressure, and to the point. Couldn't be more satisfied with my purchase. If you are thinking about paying them a visit I strongly recommend you ask for Eric Gulbrandsen, for he is the man who made the magic happen. Tucson Volkswagen is with no doubt a 10/10! More
Not at all what I was expecting from a dealership experience. Totally blown away. Friendly staff, easy-to-work-with sales and finance department. I couldn't be happier with my new car, and anyone I k experience. Totally blown away. Friendly staff, easy-to-work-with sales and finance department. I couldn't be happier with my new car, and anyone I know who is looking at Volkswagens will certainly get my glowing recommendation to give these guys a shot. Bought a 2012 GTI from them, and the car, coupled with the buying experience, really solidified me as a VERY happy customer! More
The new car purchase with Eris Gulbrandsen at Tucson VW was a very pleasant experience. Everything was open and honest with no surprises. I have purchased too many cars to remember over the years but non was a very pleasant experience. Everything was open and honest with no surprises. I have purchased too many cars to remember over the years but none were as easy and fun as this. Eric is extremely knowledgable and fun to talk with. Thanks Eric. More

