Larry Roesch Chrysler Jeep Dodge - Service Center

always good service I used to go to the dealer I bought my truck from and never felt good about their service dept. Then I found Larry Roesch I tried them and will always I used to go to the dealer I bought my truck from and never felt good about their service dept. Then I found Larry Roesch I tried them and will always go back for services I can't do myself. More

Quick friendly service Stopped in for recall work on the tailgate of my 2014 RAM 1500 without making an appointment. Was warmly greeted by John Nelson, explained to him the Stopped in for recall work on the tailgate of my 2014 RAM 1500 without making an appointment. Was warmly greeted by John Nelson, explained to him the reason for my visit and was told that I would be taken care of right away and would be about 1 hour. 45 minutes later, John handed me my keys and I was on my way. Even got a wash on the truck, great service! More

I was quickly waited on by Jeremy when I pulled in the car he listened to my problems and took note got the car back the next day thanks car he listened to my problems and took note got the car back the next day thanks More

Great Service Had problem with rough idle. Car was quickly and efficiently repaired. Special thanks to service writer John for his assistance in resolving my proble Had problem with rough idle. Car was quickly and efficiently repaired. Special thanks to service writer John for his assistance in resolving my problem. Great job! More

Excellent service. I went in with a strange noise from the front drive train. A previous dealer ‘couldn’t hear it’. First guy at this dealer couldn’t but they persevered and a second technician correctly the front drive train. A previous dealer ‘couldn’t hear it’. First guy at this dealer couldn’t but they persevered and a second technician correctly diagnosed failing wheel bearings. Disappointed they only lasted 30,000 miles but delighted to have finally found the problem. Now to see if the extended warranty covers them! Thanks for great service. More

I like Larry Rorschach @Elmhurst great service, employees always taking care of you by telling you what you car need. Everything done by specialists. Peace of mind. always taking care of you by telling you what you car need. Everything done by specialists. Peace of mind. More

Costomer service was good. The service I got from Jeremy was good. He took the time to explain the process would work. I cam in for a oil change but I got additional work that The service I got from Jeremy was good. He took the time to explain the process would work. I cam in for a oil change but I got additional work that I did not think I needed. More

We went for a repair on the backup camera of a 2015 Chrysler 300 which they took care of after leaving it there for several days of waiting for parts. The service center said we needed rear brake pads Chrysler 300 which they took care of after leaving it there for several days of waiting for parts. The service center said we needed rear brake pads and rotors $656, a brake flush $159, rear differential service $189 and fuel system service $189 for a total of $1193. We decided to bring the vehicle to someone who has worked on our cars in the past. He checked the vehicle out and found that the brakes were fine and pads were barely worn. He recommended coming back after another 15000 miles and he would see about replacing them then. We wound up with an oil change for $30. Might be smart to get second opinion from a reputable mechanic. More

Professionalism to the highest degree Everyone I came in contact was polite and professional. Oscar handled my service consulting. Outstanding. Didn't meet the mechanic. Waiting room w Everyone I came in contact was polite and professional. Oscar handled my service consulting. Outstanding. Didn't meet the mechanic. Waiting room was chilly..AC was blowing straight down More

Great customer setvice In for a quick oil change and tire rotation. I was also having issues with the main electronic control center. My service advisor gave me the number In for a quick oil change and tire rotation. I was also having issues with the main electronic control center. My service advisor gave me the number for Jeep Customer Care. Jeep customer Care was of no help. I went back to the dealership and the setvice shop manager went above and beyond to see the issue, help me with it and would then do follow up with Jeep. Couldn’t ask for better customer service. Thank you More