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Larson Ford

Lakewood, NJ

5.0
1,119 Reviews

1150 Ocean Ave

Lakewood, NJ

08701

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1,119 Reviews of Larson Ford

March 15, 2016

Short and sweet! We recently purchased. 2016 Ford Titanium Escape. Had a great experience. Started the process on line. Jennifer C. was great! She answered all my emai More

by Ruby Red
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer C, online sales, Chris Bristow, Tracy Black
Mar 16, 2016 -

Larson Ford responded

Hi Ruby Red, Thank you for taking the time to leave us a review! Congratulations on your new Escape! You purchased one beautiful vehicle, and I know that you will have so much fun driving it!It's so wonderful to hear that you had a great buying experience from beginning 'til end. We want our customers to have fun when they car shop and to never feel stressed or pressured into making any hasty decisions. Our staff members do an excellent job of working together to work towards the same goal, to provide our customers with top notch customer service. Thank you for choosing Larson, and I hope that you enjoy your new Escape! Best, Rob Larson, GM

February 25, 2016

A pleasant experience I would like to thank Miguel and the sales team for making my first leading experience a pleasant one. I would recommend this dealership to all my fri More

by Ford213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Pellicano, Miguel Aleman, Donna Ewing
Feb 25, 2016 -

Larson Ford responded

Hello FORD213, Thank you so much for your kind review and for choosing Larson. Congratulations on your first car lease! I am so happy that we could be part of this and that you had a great experience with Miguel, Donna and Tim! Our team strives for excellence and our goal is for our customers to always leave with smiles on their faces. I am confident that you will have a blast in your new car and make wonderful memories. I appreciate your recommendation and thank you again for your review. Enjoy your new car! Best, Rob Larson, GM

February 16, 2016

Great experience. My mother leased an Escape with Mr. Barranger last March and was also very satisfied with her experience. Last week I came in on a referal from my pa More

by brandon8986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Pellicano, Big John Duncsak, Robert F. Barranger Jr., Donna Ewing
Feb 16, 2016 -

Larson Ford responded

Hello brandon8986, Congratulations on your new Fusion! Thank you so much for your outstanding review; you definitely made my day with this one! I am so happy to hear that you had such a wonderful car buying experience with Robert and Donna. Our staff does an excellent job working together to provide our customers with the best service possible. They truly care about helping each and every customer and will do whatever it takes to ensure that you leave 100% satisfied. Robert and Donna do an excellent job representing the Larson brand, and we are lucky to have them on our team. I appreciate that you chose Larson and thank you again for leaving us such a kind review. I hope that you enjoy driving your new Fusion! Please let us know if we can ever assist you with anything else in the future. Best, Rob Larson, GM

February 10, 2016

Good experience, but dont take for granted Purchased a vehicle listed on the internet, response was very good. The only complaint I had was the vehicle was listed as different models on differe More

by usmcusn2097
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert F. Barranger Jr.
Feb 10, 2016 -

Larson Ford responded

Hello usmcusm2097, Thank you for your review and for taking the time to leave us feedback. Congratulations on your new car! What a great way to begin a new year! I am so pleased that Bobby provided you with an enjoyable car buying experience. At Larson, we want our customers to look forward to car shopping and our goal is make the entire transaction fun. Bobby does an excellent job representing the Larson brand and all of our values. He is incredibly knowledgeable, and he genuinely cares about helping his customers. Bobby is most definitely an important member of the Larson team. I appreciate that you chose Larson and please do not hesitate to call us or stop in if we can ever assist you with anything else in the future. Enjoy your new ride! Warm Regards, Rob Larson, GM

January 07, 2016

Excellent, friendly, relaxed. Michael M. and manager John, were very professional and friendly. They listened to our concerns and worked with us, the experience was pleasurable. More

by angela16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Big John Duncsak, Michael Melendez
Jan 11, 2016 -

Larson Ford responded

Hello Angela, Thanks so much for taking the time to leave a review and congratulations on your new car purchase! I am so pleased to hear that Michael and John provided you with a great car buying experience. We really aim to make the entire process fun and never stressful. Michael and John do all that they can to ensure that customers are comfortable and are only satisfied if customers leave 100% happy with their purchases. They do a great job representing the Larson brand and we are lucky to have them on our team. Thank you for choosing Larson, and enjoy your new car! Warmly, Rob Larson, GM

December 01, 2015

Excellent Experience My wife and I went to Larson Ford on Black Friday. I must say it was easier to buy a car with them then to get a TV at Walmart. Chris Bristow our sale More

by thefallons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Bristow, Tracy Black
Dec 03, 2015 -

Larson Ford responded

Hello Fallon family, Congratulations on your brand new Fusion! Wow, your review made me so happy! I am just so pleased to hear that you had such a great experience with Chris, and that he was able to assist you in finding exactly what you were looking for. Chris is a vital member of the Larson team. He really strives to make the car shopping experience fun and stress-free. Chris really cares about helping people and he does a great job representing the Larson Ford brand. I am so thrilled that this was your best car buying experience to date; we aim to exceed our customers' expectations, and I love hearing that we met our goal. I really appreciate your recommendation, and I hope that you and your wife enjoy your new Fusion! Warm Regards, Rob Larson, GM

November 26, 2015

Review Bobby Barringer and Donna was great to deal with. Professional, and Made me feel very comfortable. Bobby was very helpful and Donna worked hard to ge More

by john1030
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Pellicano, Robert F. Barranger Jr., Donna Ewing
Nov 30, 2015 -

Larson Ford responded

Hello John1030, Congratulations on your new car! I am so pleased to hear that you had an enjoyable experience with Donna and Bobby. We really aim to make the car buying experience fun and never stressful, so it's great to hear that you felt comfortable in our dealership. Donna and Bobby are important members of the Larson team and they really care about helping their customers. They do a great job representing the Larson Ford brand overall. Thank you for recommending us, and please do not hesitate to call us or stop in should you ever need anything else in the future. Enjoy your new car! Best, Rob Larson, GM

Jan 11, 2016 -

Larson Ford responded

Hello John, Thanks so much for taking the time to leave a review and congratulations on your new car purchase! I am so pleased to hear that Donna and Bobby provided you with a great car buying experience. We really aim to make the entire process fun and never stressful. Donna and Bobby do all that they can to ensure that customers are comfortable and are only satisfied if customers leave 100% happy with their purchases. They do a great job representing the Larson brand and we are lucky to have them on our team. Thank you for choosing Larson, and enjoy your new car! Warmly, Rob Larson, GM

November 25, 2015

Thankful I was in a situation with my lease and he helped me get into another car i was able to afford. He was helpful, patient and helped me make the best c More

by Melissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Pellicano, Robert F. Barranger Jr.
Jan 11, 2016 -

Larson Ford responded

Hello Melissa, Thank you for your kind review. We're so happy that we could help you find exactly what you were looking for and that Robert provided you with a great car buying experience. Many congratulations on your new car purchase! What a great way to start the new year! Robert is an excellent example of everything that Larson Ford stands for, and he really cares about his customers. He loves seeing his customers leave happy, and is not satisfied with anything less. Thank you for choosing Larson Ford. I hope you enjoy your new car, and we look forward to seeing you again in the future. Best, Rob Larson, GM

November 02, 2015

First Time Buy and Owner This was my first time ever purchasing a vehicle from a certified dealership. My experience was both new and exciting, both my salesmen as well as the More

by mercadon80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Larson, Robert F. Barranger Jr., Donna Ewing, Dave Pirk
Nov 02, 2015 -

Larson Ford responded

Hello mercadon80, Thank you so much for your kind review! I am so honored to have been a part of your first car purchasing experience at a certified dealership! Congratulations on becoming a car buyer (and owner) and thank you for choosing Larson Ford! I am so pleased that we were able to offer you a great first car buying experience. We never want our customers to feel stress or anxious when car shopping, and we strive to make the entire experience fun! Please do not hesitate to call us or stop in if you ever have any questions in the future, and again, I want to wish you a huge congratulations on your new car! We hope to see you again in the future. Best, Rob Larson, GM

October 29, 2015

I'll be back! I was involved in an accident that totaled my SUV. I needed a car and immediately called Bob Woodworth. My son leased his 1st new car from Bob earlie More

by njvolsfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Woodworth, Tracy Black
Oct 29, 2015 -

Larson Ford responded

Hello njvolsfan, Thank you so much for your review. I am so sorry to hear about your accident, but I am relieved that we were able to help you find a replacement car. I am pleased that Bob and Tracy were able to find you a car that fit your needs and provided you with an enjoyable car buying experience. Bob and Tracy work very well together as a team and are very knowledgeable, but also really care about their customers. Overall, they do a great job representing Larson Ford. Thank you for returning to Larson Ford, and I know that Bob would be honored to hear that you were so impressed with him. Congratulations on your new Fusion, and we look forward to seeing you again in the future! Best, Rob Larson, GM

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