Lasco Ford

I was an X plan buyer, new exactly what f150 I wanted. They had one. Spent 2 hours at dealer the first night. Told salesman (Chris Johnson) to call me with numbers for lease/buy and trade allowance. He le They had one. Spent 2 hours at dealer the first night. Told salesman (Chris Johnson) to call me with numbers for lease/buy and trade allowance. He left confusing message said to call sales manager, Dan Hazen. Spoke to Dan and negotiated trade amount thinking price of truck was fixed with XPlan. Came to agreement on trade in and purchase of truck at 1.9% 72 months, $600/month. Spoke to sales man and told him to have all paperwork ready. Made appointment for 3:30. Met with Chris and he said we needed to talk Dan. Waited for approximately 1 hour. He then proposed using different finance company (other than FMC). Waited again for 30-45 minutes. Finally given to business manager to sign the deal. Still had not seen numbers used to come up with $600/month figure. Business manager had all items on computer screen as they use fords e-file loan agreement. Told me I would get a copy of everything once signed. E-signed and then had to sign additional documents with salesman, RD108 and miscellaneous documents. At this point is was 6:30 (3 hours) and I needed to get home for kids. The next day I reviewed the documents and price for vehicle appeared high. Asked to salesman for copy of invoice to verify Xplan price. He said sales manager was out and he would get it to me the next day. I found exact same vehicle (MSRP) on line and found that they had over charged me $1174.00. They had correct price on line 1 of RD108 form but added $1274 in line 2 for "document fees". When confronted the sales manager said he would look into it. Called later that day and said they had made a mistake and it should have been $75 document fee + $25 pin stripe fee. and apologized for mistake. Said he would have refund check mailed out that day (friday). As of the following wednesday no check. Called Dan, he apologized someone in office dropped the ball. I went by the dealership that night and picked up check in person. I have no doubt that the excess fee and delays are all part of there "typical strategy" to deceive and over charge there customers. I had previously taken a vehicle in for an oil change. After leaving the dealership the check engine light came on. Once home I opened the hood to check the oil and found the air cleaner cover loose and the air filter missing. More

My experience was terrible. I addressed several issues with my used car that I was purchasing and was assured that my concerns weren't anything to worry about. I was told the car was checked out and ther with my used car that I was purchasing and was assured that my concerns weren't anything to worry about. I was told the car was checked out and there was nothing major wrong. I was lied to. When I went to take the car back so that they could address the major concerns I was told they couldn't do anything. I'm speechless right now. I would not recommend anyone to buy a used car from them. More

I was thoroughly satisfied with the excellent service and demeanor of Ed and Adam. I told them what I wanted and they made it happen. Both worked well past closing time to close my deal. They went the extra demeanor of Ed and Adam. I told them what I wanted and they made it happen. Both worked well past closing time to close my deal. They went the extra mile. Ed was with me for over 5 hours to make sure every little detail I wanted was met and not once did his pleasant demeanor ever change!! Ed was the greatest and I will always go to him for my cars. Thank you so much!! Kendra Gamble More

I purchased the extended drivetrain warranty for the used vehicle I bought. The finance manager gave me a quick rundown on what the warranty covered, and how there was tire road hazard and lost key coverage. vehicle I bought. The finance manager gave me a quick rundown on what the warranty covered, and how there was tire road hazard and lost key coverage. He failed to clarify that this tire and key coverage was separate from the drivetrane warranty, and that it cost nearly $1200 . Shame on me for not taking an hour to read every word in the mountain of paper work involved in buying the vehicle. More

I'm a first time Ford buyer and was impressed with the staff at Lasco Ford. Mark Waligora was very courteous, professional, and knowledgeable about all of the products at the dealership. It felt that I staff at Lasco Ford. Mark Waligora was very courteous, professional, and knowledgeable about all of the products at the dealership. It felt that I was the only person in the dealership based on the attention I received. I walked in and withing 3 hours I walked out with a brand new car. I will definitely go back when my wife needs to replace her Chevy. I will also direct any of my friends and family to consider Lasco for their next vehicle purchase. More

Easy A plan transaction. This smaller size store in fenton impressed me ten fold. They have the right cars and dont mess with prices. It's good to see a Ford store that knows just sell more for the pro fenton impressed me ten fold. They have the right cars and dont mess with prices. It's good to see a Ford store that knows just sell more for the proper price and you will get more customers. I will tell everyone from Dearborn it's a shorter drive than you think and it's worth it! More

This dealership is the worst! They lie about what they will give you for a trade-in to get you in their showroom, then they take your keys for an appraisal and it's impossible getting them back. Believe m will give you for a trade-in to get you in their showroom, then they take your keys for an appraisal and it's impossible getting them back. Believe me, what they offer you is the same or less than you can get at any other dealership-don't let them bully you into thinking otherwise. Their cars are overpriced compared to other dealerships. You must be desperate or a complete fool if you think Lasco is a good place to purchase a vehicle. Bottom line - these people are the epitome of scumbag car salesmen. More

We were treated honest and fair by Mark. He listened to our concerns and questions. He made us feel welcome. Thanks, Mark. It was great. our concerns and questions. He made us feel welcome. Thanks, Mark. It was great. More

dealership took 8 days to turn brake light off on dash dealership took 8 days to turn brake light off on dash board,so when I emailed mr.matt lasco he responded by telling me not to bother him. dealership took 8 days to turn brake light off on dash board,so when I emailed mr.matt lasco he responded by telling me not to bother him. More

I was looking for a new (pre-owned)car and I was uncertain of exactly what I wanted. The only thing I knew is I needed something with a hatch that got good gas mileage. Ed was SO patient. I test uncertain of exactly what I wanted. The only thing I knew is I needed something with a hatch that got good gas mileage. Ed was SO patient. I test drove 5-7 cars and ended up with the PERFECT car for me! I got a Jeep Compass with VERY low miles, great sound system and a color I love. Overall it was a great experience and I loved that there was no pressure to buy. Ed was more concerned with getting me into a car that fit my needs than pushing me to buy. I highly recommend!! More