Lauderdale BMW of Pembroke Pines

10/14/22 It has been a pleasure for me to drive the 40 minutes, from Pompano Beach, to Lauderdale BMW of Pembroke Pines, even though there are 2 BMW dealerships located 10 minutes from our residence. The minutes, from Pompano Beach, to Lauderdale BMW of Pembroke Pines, even though there are 2 BMW dealerships located 10 minutes from our residence. The reasons include that you have the absolute best Customer Service, and Inventory, in the industry, bar none. Since we met Les Cutler, back in 2017, I was very happy with his courtesy and making leasing a new BMW, a great experience, and not a drudgery. In addition, he introduced us to Karen Jimenez, who has been our terrific Service Advisor to this day. It’s a pleasure to have our service done there, and Karen enjoys her work, and always has a pleasant demeanor. Karen introduced us to Mark Nichols, Service Manager, who was instrumental in helping is with a wheel issue, months later. He is a huge reason that your Service Dept. runs so smoothly. In addition, we can’t leave out your Service Techs, who are the best and work so hard for your customers. Once Les retired (we were his very last customers before retirement), we were very happy to work with Bob Ford. He is very down to earth and drove my wife and I out to see a 330i located off the property, which we ended up leasing. Due to market conditions, we decided to buy our 2020 330i, at the lease end, since we only had driven 13,250 miles. Bob was very helpful with the paperwork, which was greatly appreciated. A big thank you to Laura Candurin, Finance Consultant. She was a joy, with her preparation of the documents, for the purchase and titling. She was very amiable and an excellent ambassador for your Company, especially with her expertise and engaging smile. In a few years, when things improve, we will come and see Bob again, to lease a new BMW vehicle. In addition, Jeffery, you and your staff, are to be commended for the ongoing construction to make Lauderdale BMW of Pembroke Pines, the absolute best in the country. Your customers are excited about what’s to come. Holman must be very proud of all of you. BMW is represented in 5 star fashion and it is richly deserved. You all have our utmost respect. Regards, Marc Walther Pompano Beach cid:1F593639-F4ED-4FAE-B3DD-13539FEE00CA.jpg More

Friendly and fast service. The waiting area is very comfortable and clean loads with snacks and drinks. The waiting area is very comfortable and clean loads with snacks and drinks. More

Bought and serviced my cars there. Place is excellent. Well oiled machine no pun intended. Julie in service is amazing. Place is excellent. Well oiled machine no pun intended. Julie in service is amazing. More

Been servicing my BMW here for over 3 years since I bought it. Always felt like home away from home, professional, efficient & caring friendly through out with all employees in departments. My service bought it. Always felt like home away from home, professional, efficient & caring friendly through out with all employees in departments. My service advisor Jose Alamo always goes above & beyond in advising and giving options available when comes to my maintenance. All employees check say hi ask how doing even if I'm not working with them in the that section even the valets & reception. This what true customer service is that makes you feel that your not just customer, but like part of extended family. More

My experience at BMW Pembroke Pines has always been excellent. When I have had to deal with other car dealers, I usually miss the great service I've always had there. Additionally, I must commend Ali F excellent. When I have had to deal with other car dealers, I usually miss the great service I've always had there. Additionally, I must commend Ali Fermin for his excellent customer service. More

My service advisor is great overall. ... one disappointment encountered is the ENTERPRISE renter car personnel MR DIMETRI BYRON HE IS VERY RUDE AND UNPROFESSIONAL. ... one disappointment encountered is the ENTERPRISE renter car personnel MR DIMETRI BYRON HE IS VERY RUDE AND UNPROFESSIONAL. More

Kevin was undoubtedly the very best, excellent communication, professional, kind, and knowledgeable. Also Stephanie in financing was amazing. Would absolutely recommend this dealership, they made communication, professional, kind, and knowledgeable. Also Stephanie in financing was amazing. Would absolutely recommend this dealership, they made our experience such a pleasure. On a scale of 1-10 a 10 for sure! More

El mejor lugar para sentirte feliz y tranquilo al momento de elegir el carro de tus sueños de elegir el carro de tus sueños More

Karen Jimenez, Senior Service Coordinator, has been my Advisor for years. She has a great personality and gets my car in and out very quickly, and with great results. She always goes above and beyond, i Advisor for years. She has a great personality and gets my car in and out very quickly, and with great results. She always goes above and beyond, in giving 5 star service. You can be very proud of her. She is the heartbeat of your business. We will be looking to lease a new 330 I, when they become available, and we will have Karen be our super maint. Advisor, once again. In addition, when I bring my car in for service, all your agents are very personable, in directing me to the entrance, after I give them my key. You have a great staff there. All the best and thanks so much. Holman is #1 and the reason I drive down, the extra miles, from Pompano Beach! Regards, Marc Walther Pompano Beach, FL More