Laura Chevrolet Buick GMC

staff was very professional and courteous. Kevin explained about the programs that were available and the programs that the dealership was not honoring from West Brothers. I returned to have a Kevin explained about the programs that were available and the programs that the dealership was not honoring from West Brothers. I returned to have a message removed from the screen and the staff was very quick in taking care of it. More

Good and excellent Cause I dealt with west brothers before and I didn't like how they did things and now I have seen alot of nice and friendly hospitality ppl Cause I dealt with west brothers before and I didn't like how they did things and now I have seen alot of nice and friendly hospitality ppl More

We're glad we focused in on Laura Chevrolet! We were interested in a used truck advertised on Laura's website. When my wife and I arrived and were walking around the lot, we immediately noticed w We were interested in a used truck advertised on Laura's website. When my wife and I arrived and were walking around the lot, we immediately noticed we didn't get swamped with sales people right off the bat. We were able to walk around and look, until what seemed like the perfect time that our sales person came out to help us (I really appreciated that). The salesman (Collin) took us over to the truck I was interested in and was very knowledgeable about it. He had a warm way of making us feel comfortable with our test drive and walking us through the steps to purchase, that he was involved with. He was a good communicator and respectful to my wife. That's huge with me! If Collin is representative of the sales staff at Laura Chevrolet, they're going to sell vehicles! I've been a Chevy guy for my whole life. So when it came time to buy again, it was a no-brainer what I was going to purchase. The only question was where. I'm so glad we chose Laura Chevrolet! The people I work with knew we were buying the night we came back in. Because of a few details that had to be worked out, Collin delivered my truck to me at work the next morning. That got the attention of a lot of the guys at work! I love my truck! :) More

Service With a Smile Quick service and a complete explanation of the needed service. I hand my keys to the Advisor and he gets the job done. I would recommend to anyone ne Quick service and a complete explanation of the needed service. I hand my keys to the Advisor and he gets the job done. I would recommend to anyone needing service. More

Most enjoyable to deal with honorable & smart people. Simply a perfect transaction start to finish. Even the shuttle driver from the airport was well versed in product knowledge and presented such in a ve Simply a perfect transaction start to finish. Even the shuttle driver from the airport was well versed in product knowledge and presented such in a very pleasing re-assuring manner. More

Customer Service We purchased a suburban from Laura Chevrolet 8/2. Initially we were told the price was conditioned on our using GM financing. OK. Then we were told yo We purchased a suburban from Laura Chevrolet 8/2. Initially we were told the price was conditioned on our using GM financing. OK. Then we were told you don't have to use GM and paperwork was done to finance through another lender. We were getting ready to leave and suddenly were told we have to finance thru GM. So the sales agreement and title had to redone. And we were told the paperwork would be put in the mail the next day 8/3. I messaged the salesman 8/7 and again 8/13 when we still didn't have the paperwork. What is the deal? First we had the paperwork, then it had to be redone but would be mailed the next day, then we will get it in 7 to 10 days, now it will b sent within 14 days and don't worry we have 30 days to pay taxes and buy license but hey we have a life and may have to travel out of state in the next week or two. Very inconvenient and the story keeps changing. More

dealership was very clean and the people were very friendly a good dealership to do a good deal with and good people to work with a good product to sell and service a great up and courteous dealership a good dealership to do a good deal with and good people to work with a good product to sell and service a great up and courteous dealership More

Whole new experience!!! Happier staff, more efficient staff , Due to your expertise and how you run a dealership! I didn’t have to wait long for my oil change like I did Happier staff, more efficient staff , Due to your expertise and how you run a dealership! I didn’t have to wait long for my oil change like I did before. More

Great service They were efficient, courteous and the cost for the oil change was extremely reasonable. We have had wonderful experience at the dealership. They got They were efficient, courteous and the cost for the oil change was extremely reasonable. We have had wonderful experience at the dealership. They got me in and out quickly. More

Service work Work was done quickly and on time. Glad to have a friendly dealership in the area. Hope Laura Chevrolet Buick GMC does great in Sullivan. Work was done quickly and on time. Glad to have a friendly dealership in the area. Hope Laura Chevrolet Buick GMC does great in Sullivan. More