Laura Ford of Sullivan - Service Center

I really appreciated that they came to my home to complete the recall. Saved me time . complete the recall. Saved me time . More

Our car broke down not far from this dealership. They got us in right away and were able to fix us up. Reasonably priced for the excellent work done! They got us in right away and were able to fix us up. Reasonably priced for the excellent work done! More

Went in for a key to my truck without an appointment and they had one in stock and got it programmed in under two hours. they had one in stock and got it programmed in under two hours. More

Very helpful service department & quick turnaround for my oil change. They even came to my workplace in Cuba to pick up my vehicle! oil change. They even came to my workplace in Cuba to pick up my vehicle! More

Great all around service! I recommend everyone to get service from Laura Ford in Sullivan, Missouri. I recommend everyone to get service from Laura Ford in Sullivan, Missouri. More

I used this dealer for a vehicle recall. They wouldn’t call me at the end of the first day when my car should have been repaired, I had to call them at the end of the second day to check in. They wouldn’t call me at the end of the first day when my car should have been repaired, I had to call them at the end of the second day to check in. They didn’t have a part that was needed to complete the repair but never called me to inform me of that. I would expect a more professional and prompt communication in the future. More

They were timely, accurate, and accommodating. There was a scheduling error but they fixed it as soon as it was realized and got me in earlier than expected. There was a scheduling error but they fixed it as soon as it was realized and got me in earlier than expected. More

Simple Made a apt showed up they were ready and got me out of there in good time. out of there in good time. More

Courteous service, very professional. Answered all my questions. Con, would be that the mechanics need to be aware of their dirty, greasy shoes when getting into the vehicle. Overall grea Answered all my questions. Con, would be that the mechanics need to be aware of their dirty, greasy shoes when getting into the vehicle. Overall great service dept. More

Was traveling from VA to CA when the check engine light came on. Laura Ford immediately when to work on the diagnostics. 90 minutes later we were back on the road. All they found was a slightly low coolant came on. Laura Ford immediately when to work on the diagnostics. 90 minutes later we were back on the road. All they found was a slightly low coolant level which they fixed. Now in CA with no issues with our Escape. More