Laura Ford of Sullivan - Service Center

Courteous and Thorough As I traveled through Sullivan in my holiday travels to Springfield area, my dashboard warning light indicated low tire pressure. Late on that Friday As I traveled through Sullivan in my holiday travels to Springfield area, my dashboard warning light indicated low tire pressure. Late on that Friday afternoon I feared I would not find help. I was si relieved to discover Laura Ford was in Sullivan. They immediately checked things out and discovered a nail in my tire. They quickly fixed the tire, checked it again, then sent me on my way west. The staff was courteous and very thorough in addressing my unexpected issue. I'm thankful for Laura Ford in Sullivan, MO. More

Unbelievable place to go to, from sales to service. This is by far the best dealership to work with in Missouri. The sales department is amazing as well as the service department. You’ll never find a fr This is by far the best dealership to work with in Missouri. The sales department is amazing as well as the service department. You’ll never find a friendlier staff. More

Great Service I appreciated the Friendly, Courteous, Professional service I received when I took my truck in to check a small problem I had with my windshield wiper I appreciated the Friendly, Courteous, Professional service I received when I took my truck in to check a small problem I had with my windshield wipers. More

Having my 2011 Ford Taurus serviced I was able to get my service scheduled in a timely manner. When I got there instead of having to wait to get my vehicle in, it was taken right in. The I was able to get my service scheduled in a timely manner. When I got there instead of having to wait to get my vehicle in, it was taken right in. Then after about 45 minutes it was ready and out I went. This dealership is more than a dealer but also a very good service center to keep my Ford Taurus running in top condition. And the price is reasonable too. More

Great Service Dept This is a great service dept. Your vehicle is in great hands. Zayne did great job keeping me informed of the status of my truck. This is a great service dept. Your vehicle is in great hands. Zayne did great job keeping me informed of the status of my truck. More

Great service I had a recall on my escape and it was completed in a timely manner. When my car was finished I received a text message letting me know that my car wa I had a recall on my escape and it was completed in a timely manner. When my car was finished I received a text message letting me know that my car was ready. Very convenient! More

Mustang oil change The people were so nice! They took care of my pride and joy as if it belonged to them. The oil change was quick, lots of smiling people. The people were so nice! They took care of my pride and joy as if it belonged to them. The oil change was quick, lots of smiling people. More

General Maintenance Scheduling was easy, service performed in a timely manner. Good value for service received . Employees are courteous. Miss the car wash amd would like Scheduling was easy, service performed in a timely manner. Good value for service received . Employees are courteous. Miss the car wash amd would like to see a light detail service offered. More

service the service manager, fixed the recall without me asking, and before I received notice about it . the inside of my vehicle had a liner on the floor mat the service manager, fixed the recall without me asking, and before I received notice about it . the inside of my vehicle had a liner on the floor mat, that was thoughtful. More

Poor Service After getting Oil changed in my ford f 150 an returning home to find oil all over the floor of my garage the plug and the filter Wasn’t Tighten Ser After getting Oil changed in my ford f 150 an returning home to find oil all over the floor of my garage the plug and the filter Wasn’t Tighten Service area was closed took it back the next morning to find out they’re not open on Saturdays thanks to one of the managers come in on his day off to re-change my Oil what a mess More