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Laurel BMW of Westmont
Westmont, IL
982 Reviews
For BMW buyers in the west Chicago area, there is no better place for new and pre-owned BMW cars and SUVs than BMW of Westmont. Featuring all of the latest new BMW cars and SUVs, we are sure to have the perfect one for you. So whether you're upgrading to a brand-new BMW car or SUV, or are getting behind the wheel of a BMW for the very first time, be sure to visit Laurel BMW of Westmont today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 982 reviews
December 23, 2025
They sell cars that have been in accidents and miss lead/ manipulate customers into believing they are above the laws and regulations of Illinois and treat people like xxxx. I bought a WRX from them they was manipulate customers into believing they are above the laws and regulations of Illinois and treat people like xxxx. I bought a WRX from them they was in a an accident and they refuse to take the car back along with safety issues and suspension problems and a front bumper that’s hanging off and a bad clutch. More
by Jandreuccetti
Employees Worked With
Max sales
December 22, 2025
My service advisor was less than adequate. The price he quoted me for my service was 50 below the actual cost. He said I’d get a sedan to use while my car was worked on and I ended up with a The price he quoted me for my service was 50 below the actual cost. He said I’d get a sedan to use while my car was worked on and I ended up with a coupe. Finally, he refused to follow up with my extended warranty provider so the additional work will now be done by another location. More
by X858
Employees Worked With
Randy Tyler
December 11, 2025
I had new tires put on my car. Jay took great care of me as always. He communicated with me throughout the process. It's always a pleasure bringing my car in for service. Jay took great care of me as always. He communicated with me throughout the process. It's always a pleasure bringing my car in for service. More
by Geri
Employees Worked With
Jay Buis
December 10, 2025
I had an issue with my 430i making a weird noise when braking above 20MPH. I had the car towed to Laurel to make sure what ever was going on didn't get worst by me driving the car. When I arrived braking above 20MPH. I had the car towed to Laurel to make sure what ever was going on didn't get worst by me driving the car. When I arrived with the car I spoke to Tyler and he began the process of checking in my car. The part wasn't in stock so I decided to leave my car until it got fixed. Only issue is that there were no loaner cars available, but Tyler arranged for a ride home for me. The next day when my car was ready Tyler again arranged one more Uber ride from my home to dealer to pick up my car. The entire process in spite of no loaner was great. Thank you Tyler. I have bought 2 BMW's in the last 3 yrs and even though I didn't buy the at Laurel I have chosen to get them serviced here. When I buy again maybe sales dept. will have what Iike. :) Needless to say the next service or anything in regards to my 430 I will be going to Laurel. J Meza More
by Jose
Employees Worked With
Tyler
November 20, 2025
Z is a true asset to your organization. Everything I expected worked out perfectly and I took the car for a 500 mile test drive to my home in Kansas and gave it to my wife and she LOVES the Everything I expected worked out perfectly and I took the car for a 500 mile test drive to my home in Kansas and gave it to my wife and she LOVES the X3!!! More
by Gordon Lansford
Employees Worked With
X and Perry; They are the BEST
November 15, 2025
Vesna was an excellent sales rep you want me through the process of just my 2026 BMW X5. She was willing to answer all my questions and very helpful explaining the process. process of just my 2026 BMW X5. She was willing to answer all my questions and very helpful explaining the process. More
by Camy
Employees Worked With
Vesna
November 15, 2025
I love going to the dealership they’re friendly prompt, and go above and beyond the work of duty to make sure I’m satisfied with my purchase. A special shout out to Tyler Brandt for always being a good ser and go above and beyond the work of duty to make sure I’m satisfied with my purchase. A special shout out to Tyler Brandt for always being a good service representative. More
by jrmiller11
Employees Worked With
Tyler Brandt
November 14, 2025
They do a great job. They take care of our 20+ year old car and keep it running new. Also everyone is really nice, not just to customers but co workers as well, The place They take care of our 20+ year old car and keep it running new. Also everyone is really nice, not just to customers but co workers as well, The place has a good vibe and the Techs are great too. More
by BMW330xi
Employees Worked With
Dean, CJ
