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Laurel BMW of Westmont

Westmont, IL

Overview
Reviews
Vehicles
4.6
944 Reviews
For BMW buyers in the west Chicago area, there is no better place for new and pre-owned BMW cars and SUVs than BMW of Westmont. Featuring all of the latest new BMW cars and SUVs, we are sure to have the perfect one for you. So whether you're upgrading to a brand-new BMW car or SUV, or are getting behind the wheel of a BMW for the very first time, be sure to visit Laurel BMW of Westmont today!
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430 East Ogden Avenue

Westmont, IL

60559

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Showing 944 reviews

October 26, 2023

Blake is great, he makes sure things get done and communicates great. I always like brining my car in since I know it will be taken care of correctly. More

by alexiswroblewski1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
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Oct 28, 2023 -

Laurel BMW of Westmont responded

Hi, we're happy you found our staff to be so supportive during your experience here at Laurel BMW of Westmont. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 25, 2023

Hi, I came for a $160 oilchange ended up paying $3600. - including over $2,000 labor cost..that is NOT right!!! More

by Murat
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
scott
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Oct 28, 2023 -

Laurel BMW of Westmont responded

Hi Murat, thank you for taking the time to leave us feedback. If you would be willing to give us another chance in the future, please reach out to our General Manager at (630) 537-0311. We would appreciate the chance to turn your experience around.

October 25, 2023

I came in for an oil change and found a lot more wrong with the vehicle. The agent and service worker were great in telling me all the problems and discussion options. He gave me great advice. More

by finearms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Brandt
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Oct 28, 2023 -

Laurel BMW of Westmont responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 23, 2023

Had brought my BMW in for annual maintenance and was greeted by Alexis. My first time working with a female service advisor and the experience couldn’t have been better. My questions were answered with More

by J.Adams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexis
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Oct 28, 2023 -

Laurel BMW of Westmont responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!

October 23, 2023

If you are looking for a dealer and their service advisors who will provide great service, reliable repairs, and competitive costs. Then see Laura BMW. Ask for James. More

by marksilverstein44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Oct 26, 2023 -

Laurel BMW of Westmont responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 23, 2023

Have had three X5's and and M5. Great dealership experience. Lilly is amazing/professional More

by ali
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lilly Kolarski
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Oct 23, 2023 -

ali responded

Thank you Lilly!!

Oct 26, 2023 -

Laurel BMW of Westmont responded

Hello Ali, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 23, 2023

Jay did a great job getting a replacement rim and having it completed timely. The More

by Robegordon3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
Report | Print
Oct 28, 2023 -

Laurel BMW of Westmont responded

Hi, we appreciate your positive review about your recent experience with us! Feel free to stop by if you ever need any more help.

October 19, 2023

A very positive experience. Blake Farmer is quite knowledgeable and explains things very thoroughly so I can understand what needs to be addressed. More

by karenkasper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Farmer, Blake
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Oct 21, 2023 -

Laurel BMW of Westmont responded

Hi, we're happy you found our staff to be so supportive during your experience here at Laurel BMW of Westmont. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2023

Ease of scheduling an appointment is very important. The service reps explained the service due and pricing. Very happy with this dealership and their service department. More

by Joan.Schrock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
Oct 18, 2023 -

Laurel BMW of Westmont responded

Hi Joan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 13, 2023

Exceptional customer experience with service managers and technical staff was very pleased with the service and will continue recommend friends and family! More

by lexus6673
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sales Manager
Report | Print
Oct 15, 2023 -

Laurel BMW of Westmont responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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