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Laurel BMW of Westmont

Westmont, IL

Overview
Reviews
Vehicles
4.7
949 Reviews
For BMW buyers in the west Chicago area, there is no better place for new and pre-owned BMW cars and SUVs than BMW of Westmont. Featuring all of the latest new BMW cars and SUVs, we are sure to have the perfect one for you. So whether you're upgrading to a brand-new BMW car or SUV, or are getting behind the wheel of a BMW for the very first time, be sure to visit Laurel BMW of Westmont today!
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430 East Ogden Avenue

Westmont, IL

60559

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Showing 949 reviews

November 01, 2023

Andy was great to work with! Quick and easy to service my vehicle! Thanks for everything! More

by acast15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
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Nov 03, 2023 -

Laurel BMW of Westmont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 31, 2023

Jay treated me so well and I never write reviews but he deserves it, my service experience was exceptional and I’ll keep coming back More

by lisa_paprota
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
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Nov 02, 2023 -

Laurel BMW of Westmont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

October 31, 2023

We’ve been going to Laurel for more than seven years because of their dependable service, reasonable prices and knowledgeable recommendations led by our service manager, Jay Buis. The car is now 10 year More

by tedmcdougal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Buis
Report | Print
Nov 02, 2023 -

Laurel BMW of Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

October 30, 2023

They were prompt and clear about the service I needed. They made suggestions on future maintenance which was appreciated More

by walterene1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Buis
Report | Print
Nov 01, 2023 -

Laurel BMW of Westmont responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 26, 2023

If you are looking for a dealer who provides great service after selling you a car, I would highly recommend Laurel BMW of Westmont! I have only had experience with James Randall but I am very happy w More

by Michelle Wagenach
Sales Price Transparency
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Randall
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Oct 28, 2023 -

Laurel BMW of Westmont responded

Hi Michelle, we're happy you found our staff to be so supportive during your experience here at Laurel BMW of Westmont. If you need more help, our team is available to talk -- safe travels!

October 26, 2023

Blake is great, he makes sure things get done and communicates great. I always like brining my car in since I know it will be taken care of correctly. More

by alexiswroblewski1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
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Oct 28, 2023 -

Laurel BMW of Westmont responded

Hi, we're happy you found our staff to be so supportive during your experience here at Laurel BMW of Westmont. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 25, 2023

Hi, I came for a $160 oilchange ended up paying $3600. - including over $2,000 labor cost..that is NOT right!!! More

by Murat
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
scott
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Oct 28, 2023 -

Laurel BMW of Westmont responded

Hi Murat, thank you for taking the time to leave us feedback. If you would be willing to give us another chance in the future, please reach out to our General Manager at (630) 537-0311. We would appreciate the chance to turn your experience around.

October 25, 2023

I came in for an oil change and found a lot more wrong with the vehicle. The agent and service worker were great in telling me all the problems and discussion options. He gave me great advice. More

by finearms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Brandt
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Oct 28, 2023 -

Laurel BMW of Westmont responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

October 23, 2023

If you are looking for a dealer and their service advisors who will provide great service, reliable repairs, and competitive costs. Then see Laura BMW. Ask for James. More

by marksilverstein44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Oct 26, 2023 -

Laurel BMW of Westmont responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 23, 2023

Have had three X5's and and M5. Great dealership experience. Lilly is amazing/professional More

by ali
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lilly Kolarski
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Oct 23, 2023 -

ali responded

Thank you Lilly!!

Oct 26, 2023 -

Laurel BMW of Westmont responded

Hello Ali, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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