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Laurel BMW of Westmont

Westmont, IL

Overview
Reviews
Vehicles
4.7
949 Reviews
For BMW buyers in the west Chicago area, there is no better place for new and pre-owned BMW cars and SUVs than BMW of Westmont. Featuring all of the latest new BMW cars and SUVs, we are sure to have the perfect one for you. So whether you're upgrading to a brand-new BMW car or SUV, or are getting behind the wheel of a BMW for the very first time, be sure to visit Laurel BMW of Westmont today!
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430 East Ogden Avenue

Westmont, IL

60559

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Showing 949 reviews

September 19, 2023

Excellent service visit and treatment. Andy always is fast to respond, communicative, and a pleasure to work with. I appreciate the honesty and the video maintenance review. More

by Cohensa88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
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Sep 22, 2023 -

Laurel BMW of Westmont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 16, 2023

Excellent service. Plugged my tire for no charge. Drop off and pick up service was great. More

by jsb5883
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
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Sep 19, 2023 -

Laurel BMW of Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 16, 2023

They review you on your looks when you first enter their shop. Men are taken more serious. The people at their dealership stand around and don’t ask if you need help More

by Haennickep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea their names
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September 16, 2023

Dean was very helpful as per usual. It’s always a pleasure to do business with him. 5 star service is the norm. More

by Matt Laube
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Klementzos
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Sep 19, 2023 -

Laurel BMW of Westmont responded

Hi Matt, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

September 10, 2023

My overall experience was positive. I worked with two service advisors across my visits. One was good and the other should’ve been better. On my first visit, the service advisor didn’t More

by daftsynth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake farmer
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Sep 14, 2023 -

Laurel BMW of Westmont responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (630) 537-0311 to discuss ways to improve your experience with our dealership moving forward. Thank you again for your input, and we hope to hear from you soon.

September 06, 2023

Excellent Sales and service, Communication from service over the top. I would definitely buy another BMW from them . More

by ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
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Sep 09, 2023 -

Laurel BMW of Westmont responded

Hi Ben, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 05, 2023

Great, professional service by Laurel BMW in Westmont, IL . Blake was very professional and attentive with his advice on what services my car needed, making sure that I had a full understanding of what was b More

by BWMX4 Lover
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
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Sep 08, 2023 -

Laurel BMW of Westmont responded

Hi, thank you so much for your positive comments about Laurel BMW of Westmont! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 02, 2023

Staffs are accommodating and friendly . Clean and very nice dealership. Coffee tastes good. But they should offer also cookies or simple snacks since they’re selling luxury cars. More

by amjoy0512
Recommend Dealer
Yes
Employees Worked With
Andy Degrigorio
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Sep 05, 2023 -

Laurel BMW of Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 01, 2023

Yes very good service. Awesome place. Awesome people. Awesome vibe. Very nice very good. 5 star. More

by Alexis Coronado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler, Blake, Andy, James, Scott, Jay, Dean
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Sep 05, 2023 -

Laurel BMW of Westmont responded

Hi Alexis, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 31, 2023

Very helpful staff that was able to resolve a mechanical issue quickly. Great communications while I was without my car. More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Report | Print
Sep 03, 2023 -

Laurel BMW of Westmont responded

Hello Ben, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

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