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Laurel BMW of Westmont

Westmont, IL

Overview
Reviews
Vehicles
4.7
949 Reviews
For BMW buyers in the west Chicago area, there is no better place for new and pre-owned BMW cars and SUVs than BMW of Westmont. Featuring all of the latest new BMW cars and SUVs, we are sure to have the perfect one for you. So whether you're upgrading to a brand-new BMW car or SUV, or are getting behind the wheel of a BMW for the very first time, be sure to visit Laurel BMW of Westmont today!
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430 East Ogden Avenue

Westmont, IL

60559

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Showing 949 reviews

August 16, 2023

I was told my auto would be ready in 60 minutes it took 2.25 hours and was not offered any loaners or transportation. The only benefit was I caught up with work. When my lease is up I will not be using Lau More

by pmonsiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Buis
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Aug 21, 2023 -

Laurel BMW of Westmont responded

Hi, we appreciate you taking the time to respond. The staff at Laurel BMW of Westmont take our reviews very seriously. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (630) 537-0311 to discuss what we can do to help.

August 15, 2023

Hi this time thatI visited the dealer that person who took care of me was very professional . This is the first time I felt been treated with respect and good attitude and showed me a video of the work More

by Amayapedro877
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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Aug 19, 2023 -

Laurel BMW of Westmont responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 15, 2023

The entire process of buying the car for the first time was very smooth ! Happy we chose this dealer More

by sumedhdeshpande1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Trees
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Aug 15, 2023 -

sumedhdeshpande1 responded

The experience of purchasing the car for the first time went incredibly well! We're delighted that we decided to go with this dealer.

Aug 21, 2023 -

Laurel BMW of Westmont responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 11, 2023

Appreciate the great service at Westmont- worth the ride from the city ! Thank you Jay Buis and great team at BMW Westmont 🙏🏽 More

by Busy Burger Empire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Buis - the best !!!
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Aug 15, 2023 -

Laurel BMW of Westmont responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Laurel BMW of Westmont! If you have any further questions, please give us a call. We're always happy to help!

August 11, 2023

No pressure sales experience. ... from the initial sales meet to the F&I guy. Courteous and very professional. Very relaxed and pleasant car buying experience. Thanks... More

by Double T
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Gunderson & Devon Reid
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Aug 15, 2023 -

Laurel BMW of Westmont responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Laurel BMW of Westmont. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 08, 2023

Excellent Service! The salesperson picked me up at home to get me my new car. There was no stress at all. Thank you to the whole staff., More

by pkarschkes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kolarski, Lilly
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Aug 11, 2023 -

Laurel BMW of Westmont responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

August 07, 2023

If not for sales group I would not come back here. Getting worse each time. More

by Tim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ggggg
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Aug 09, 2023 -

Laurel BMW of Westmont responded

Hi Tim, we are deeply disappointed by your experience at Laurel BMW of Westmont. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (630) 537-0311. We hope to hear from you.

August 05, 2023

Excellent customer service. The sales person picked me up. And it was no stress at all. Thank you to the whole staff. Luke was myself's person. More

by lac1ang
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke was the sales person.
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Aug 08, 2023 -

Laurel BMW of Westmont responded

Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 04, 2023

Prompt, courteous and professional service,service was delivered as promised and the time as well. More

by Yvonne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Digregorio
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Aug 07, 2023 -

Laurel BMW of Westmont responded

Hi Yvonne, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 03, 2023

Brought my vehicle in without an appointment. Andy met with me and told me they would work of the car immediately. Received a video explaining the problem and they resolved the issue. More

by tlane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Digregorio
Report | Print
Aug 07, 2023 -

Laurel BMW of Westmont responded

We are pleased to hear you had such a positive experience with us, Tlane! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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