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Laurel BMW of Westmont

Westmont, IL

Overview
Reviews
Vehicles
4.6
945 Reviews
For BMW buyers in the west Chicago area, there is no better place for new and pre-owned BMW cars and SUVs than BMW of Westmont. Featuring all of the latest new BMW cars and SUVs, we are sure to have the perfect one for you. So whether you're upgrading to a brand-new BMW car or SUV, or are getting behind the wheel of a BMW for the very first time, be sure to visit Laurel BMW of Westmont today!
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430 East Ogden Avenue

Westmont, IL

60559

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Showing 945 reviews

July 22, 2023

Service was satisfactory and the service advisor was very helpful and professional. The car was ready at the time it was promised More

by Ash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Buis
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Jul 26, 2023 -

Laurel BMW of Westmont responded

We are pleased to hear you had such a positive experience with us, Ash! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 21, 2023

Making appointment was simple. Multiple reminders with someone annoying. Appointment was on time and work was done promptly. Price was essentially as promised except for the $60 “s More

by racman6000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Buis
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Jul 25, 2023 -

Laurel BMW of Westmont responded

Hi, thank you for taking the time to leave us feedback. We hope you have a great day!

July 19, 2023

The service manager was very helpful. The technician video'd his inspection of the car and narrated his thoughts. This was very innovative and helpful. More

by scott.miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shellenberg
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Jul 26, 2023 -

Laurel BMW of Westmont responded

Scott, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

July 19, 2023

Laurel and all other staff was very helpful and polite. It is a great experience every time we come! More

by indre.drumm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laurel
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Jul 26, 2023 -

Laurel BMW of Westmont responded

We are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 18, 2023

Great service and very courteous and knowledgeable people. Explained everything my car needed clearly and went over all the costs prior to the work being done. More

by pmk1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
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Jul 26, 2023 -

Laurel BMW of Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 17, 2023

Great customer service and done in timely manner definitely recommend bmw to everyone great job. More

by briantate80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Jul 20, 2023 -

Laurel BMW of Westmont responded

Hi, we appreciate you taking the time to leave us a response. We appreciate your recommendation of Laurel BMW of Westmont and we hope to be of service again in the future.

July 17, 2023

Great service and attention to detail. Very clear about timelines for service. My only issue is they didn’t have a car to offer when my car stayed at the shop all day. More

by jedieck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
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Jul 20, 2023 -

Laurel BMW of Westmont responded

Hi Jedieck, thank you for your positive review. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (630) 537-0311 -- we hope to hear from you soon.

July 16, 2023

Thank you Tony for extending great service in an emergency situation! Professional, efficient, and knowledgeable. More

by kprin26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Jul 20, 2023 -

Laurel BMW of Westmont responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 15, 2023

It was very professional helpful and I will definitely be a lifetime customer appreciate all the help More

by Lonnie Franklin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony
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Jul 20, 2023 -

Laurel BMW of Westmont responded

Hi Lonnie, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 14, 2023

Andy took care of everything! Very professional and knowledgeable! He is an asset to this service department! More

by sarajanecliff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
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Jul 18, 2023 -

Laurel BMW of Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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