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Laurel BMW of Westmont

Westmont, IL

Overview
Reviews
Vehicles
4.7
951 Reviews
For BMW buyers in the west Chicago area, there is no better place for new and pre-owned BMW cars and SUVs than BMW of Westmont. Featuring all of the latest new BMW cars and SUVs, we are sure to have the perfect one for you. So whether you're upgrading to a brand-new BMW car or SUV, or are getting behind the wheel of a BMW for the very first time, be sure to visit Laurel BMW of Westmont today!
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430 East Ogden Avenue

Westmont, IL

60559

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Showing 951 reviews

July 18, 2023

Great service and very courteous and knowledgeable people. Explained everything my car needed clearly and went over all the costs prior to the work being done. More

by pmk1
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Andy
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Jul 26, 2023 -

Laurel BMW of Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 17, 2023

Great service and attention to detail. Very clear about timelines for service. My only issue is they didn’t have a car to offer when my car stayed at the shop all day. More

by jedieck
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Blake
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Jul 20, 2023 -

Laurel BMW of Westmont responded

Hi Jedieck, thank you for your positive review. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (630) 537-0311 -- we hope to hear from you soon.

July 17, 2023

Great customer service and done in timely manner definitely recommend bmw to everyone great job. More

by briantate80
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Tyler
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Jul 20, 2023 -

Laurel BMW of Westmont responded

Hi, we appreciate you taking the time to leave us a response. We appreciate your recommendation of Laurel BMW of Westmont and we hope to be of service again in the future.

July 16, 2023

Thank you Tony for extending great service in an emergency situation! Professional, efficient, and knowledgeable. More

by kprin26
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Tony
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Jul 20, 2023 -

Laurel BMW of Westmont responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 15, 2023

It was very professional helpful and I will definitely be a lifetime customer appreciate all the help More

by Lonnie Franklin
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony
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Jul 20, 2023 -

Laurel BMW of Westmont responded

Hi Lonnie, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 14, 2023

Andy took care of everything! Very professional and knowledgeable! He is an asset to this service department! More

by sarajanecliff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
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Jul 18, 2023 -

Laurel BMW of Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 13, 2023

It’s my local BMW dealer. It was my first service with them because I bought my car 2 months ago.I was extremely satisfied with the service and the way they are treating their More

by Milan Milisavljevic
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Recommend Dealer
Yes
Employees Worked With
Nick
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Jul 17, 2023 -

Laurel BMW of Westmont responded

Hi Milan, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 13, 2023

Jay Buis was excellent as always, he answered my questions and explained pricing. The dealership was clean and everyone was courteous and j was comfortable waiting in your nice guest lounge. More

by Liz P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Buis
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Jul 17, 2023 -

Laurel BMW of Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 11, 2023

Elvis Castenada was awesome. He made the process and easy for us. Thank you Elvis! More

by Sanjay.nair1995
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elvis Castenada
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Jul 15, 2023 -

Laurel BMW of Westmont responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

July 07, 2023

In the 23 years I’ve been coming to Laurel, James Randall high attention to quality customer service standards is the reason I’m a loyal customer. James communicates progress throughout the service lifecycle More

by Sandro S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Randall
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Jul 11, 2023 -

Laurel BMW of Westmont responded

Hello Sandro, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

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