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Laurel BMW of Westmont

Westmont, IL

Overview
Reviews
Vehicles
4.6
945 Reviews
For BMW buyers in the west Chicago area, there is no better place for new and pre-owned BMW cars and SUVs than BMW of Westmont. Featuring all of the latest new BMW cars and SUVs, we are sure to have the perfect one for you. So whether you're upgrading to a brand-new BMW car or SUV, or are getting behind the wheel of a BMW for the very first time, be sure to visit Laurel BMW of Westmont today!
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430 East Ogden Avenue

Westmont, IL

60559

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Showing 945 reviews

June 15, 2023

Purchased 2 BMW’s from dealer Great sales and finance staff and very good customer service from service department More

by FMuscolina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul and Anthony
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Jun 20, 2023 -

Laurel BMW of Westmont responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Laurel BMW of Westmont. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 15, 2023

Blake Farmer is my main service consultant but, I have always been taken care of if he's not there. More

by momcando08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Farmer
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Jun 20, 2023 -

Laurel BMW of Westmont responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Laurel BMW of Westmont! If you ever need help, just give us a call. Happy motoring!

June 15, 2023

Horrible experience. Dropped off on Thursday and went to pick up on TUESDAY after being notified of service completion, it STILL wasn't ready. Stephen King couldn't have More

by djraul904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven, Dean, Tyler, Tony
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Jun 20, 2023 -

Laurel BMW of Westmont responded

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Here at Laurel BMW of Westmont, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (630) 537-0311 to discuss ways we can better serve you in the future.

June 15, 2023

I’ve been coming here for almost 10 years. Jay in the Service Department consistently provides an EXCEPTIONAL level of customer service. Big fan! More

by JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Buis
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Jun 20, 2023 -

Laurel BMW of Westmont responded

Hello, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Laurel BMW of Westmont. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

June 12, 2023

Elvis was great bought a m240i very fun car to drive buying process very easy! Dealership very nice mechanics bays state of the art. More

by jprsmed
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Elvis and Paul
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Jun 19, 2023 -

Laurel BMW of Westmont responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 12, 2023

We ran into a roadblock (technology glitch), but Jeff was patient, and we could close the deal. It was a good experience overall. More

by mmitchell523
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff
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Jun 19, 2023 -

Laurel BMW of Westmont responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 11, 2023

The Service Advisor explained what needed to be done to my 20-year-old Z4. The service was completed as described to me and the car was ready as promised. More

by rjmclaughlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Farmer, Service Advisor
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Jun 14, 2023 -

Laurel BMW of Westmont responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 08, 2023

Customer service was excellent, friendly environment, and high quality standards of the products at dealership More

by hubertmchia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew, Devin
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Jun 13, 2023 -

Laurel BMW of Westmont responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 08, 2023

Andrew was very professional, polite and helpful regarding services required. Lyft rides home and back to dealer was very helpful. More

by kent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Digregorio
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Jun 13, 2023 -

Laurel BMW of Westmont responded

Hello Kent, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 08, 2023

They have a friendly staff and a welcoming and modern facility. I was assisted immediately, and the overall experience was pleasant. More

by naeje1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
na
Report | Print
Jun 12, 2023 -

Laurel BMW of Westmont responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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