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Laurel BMW of Westmont

Westmont, IL

Overview
Reviews
Vehicles
4.6
945 Reviews
For BMW buyers in the west Chicago area, there is no better place for new and pre-owned BMW cars and SUVs than BMW of Westmont. Featuring all of the latest new BMW cars and SUVs, we are sure to have the perfect one for you. So whether you're upgrading to a brand-new BMW car or SUV, or are getting behind the wheel of a BMW for the very first time, be sure to visit Laurel BMW of Westmont today!
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430 East Ogden Avenue

Westmont, IL

60559

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Showing 945 reviews

February 13, 2023

Will do their best to over charge you: very painful experience. Will try to avoid going forward More

by Ddfriend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Multiple
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Feb 16, 2023 -

Laurel BMW of Westmont responded

Hi, we are deeply disappointed by your experience at Laurel BMW of Westmont. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (630) 537-0311 to discuss what we can do to help.

February 10, 2023

Always great service from Jeff Abbas and Jay Buis! !! They are always thorough and provide great service. More

by kmelaragno81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Abbas, Jay Buis
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Feb 13, 2023 -

Laurel BMW of Westmont responded

Hello, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

February 10, 2023

Great service Great prices Great people. I was very impressed on time it took to close the deal. More

by Pabloderat
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike trees and Andre
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Feb 10, 2023 -

Pabloderat responded

Excelent service

February 06, 2023

Great service department communication and timely performed. Very professional personnel and you should be proud of their representing your dealership. More

by gulbinas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy DiGregorio
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Feb 09, 2023 -

Laurel BMW of Westmont responded

Hi Gulbinas, we are pleased to hear you had such a positive experience with us. Thank you so much for being one of our valued guests and we look forward to your next visit!

February 06, 2023

Dealership is bright and clean. My service advisor, Tony Scanaln, was great! He was helpful and kept me informed. When I pulled in the service bay I was greeted by a guy who ap More

by Funmomx2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Scanlan and a guy who drives cars around
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Feb 08, 2023 -

Laurel BMW of Westmont responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (630) 537-0311 at your earliest convenience to discuss how we can turn your experience into a positive one.

February 03, 2023

Great customer service. No wait time. Andy was very professional in handling my service needs. More

by 1jazzman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
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Feb 08, 2023 -

Laurel BMW of Westmont responded

Hi, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

February 03, 2023

The best service around Very professional and honest My car was ready and super clean More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
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Feb 06, 2023 -

Laurel BMW of Westmont responded

Hi Michael, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

February 03, 2023

I love bringing my car here for any service it needs. Everyone is super nice and professional. Service is always 10/10 and time efficient - never had any issues. More

by Magdalena K.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Majchrowicz, Andy Degregorio
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Feb 08, 2023 -

Laurel BMW of Westmont responded

Hi Magdalena, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.

February 02, 2023

Great service. They tried very hard to reduce cost for me. Car worked perfect after fixing issues More

by jsuh1994
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
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Feb 06, 2023 -

Laurel BMW of Westmont responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 02, 2023

I went in for a routine oil change. This was at 18k miles. I was under the impression my warrant and extended service plan covered routine service within this time window. I ended up pa More

by mikequaintance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I do not recall.
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Feb 06, 2023 -

Laurel BMW of Westmont responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (630) 537-0311 to discuss what we can do to help.

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