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Laurel BMW of Westmont

Westmont, IL

Overview
Reviews
Vehicles
4.6
945 Reviews
For BMW buyers in the west Chicago area, there is no better place for new and pre-owned BMW cars and SUVs than BMW of Westmont. Featuring all of the latest new BMW cars and SUVs, we are sure to have the perfect one for you. So whether you're upgrading to a brand-new BMW car or SUV, or are getting behind the wheel of a BMW for the very first time, be sure to visit Laurel BMW of Westmont today!
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430 East Ogden Avenue

Westmont, IL

60559

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Showing 945 reviews

January 31, 2023

I felt overcharged and oversold. Waited 30 extra minutes for my car because the person at the cashier desk could not be bothered to let me know my car was ready. I can not recommend, More

by Andersons417
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andy
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Feb 03, 2023 -

Laurel BMW of Westmont responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (630) 537-0311 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

January 30, 2023

Excellent Customer service and they were respectful of my time with frequent updates on the status of the maintenance. More

by bstew59
Recommend Dealer
Yes
Employees Worked With
Blake
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Feb 03, 2023 -

Laurel BMW of Westmont responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 30, 2023

Great customer service from the second I pulled into the service garage. The team was helpful and knowledgeable. More

by justinegershak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Kandell
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Feb 03, 2023 -

Laurel BMW of Westmont responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 25, 2023

The staff was very attentive and worked on getting me in and out. Great experience More

by Idealtechnology
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy
Report | Print
Jan 29, 2023 -

Laurel BMW of Westmont responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 25, 2023

Transparency! Video of the work that needed to be completed with a courtesy car and calk More

by Pope
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake
Report | Print
Jan 29, 2023 -

Laurel BMW of Westmont responded

Hi, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 24, 2023

The representative was very helpful and was able to explain maintenance prevention and how they can help set up different services. More

by Ralph Mizyed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake farmer
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Jan 26, 2023 -

Laurel BMW of Westmont responded

Hi Ralph, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

January 24, 2023

I found this service excellent. Scott Corbin was excellent and very helpful. Car was returned in time. More

by sefer_gezer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Corbin
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Jan 26, 2023 -

Laurel BMW of Westmont responded

Hello, it means so much to us that you chose our dealership! Feel free to stop by if you ever need any more help.

January 24, 2023

Auto Nation made it very easy and convenient doing the transaction from a different state. Laurel BMW was professional and enjoyed working with them. I highly recommend Laurel BMW. More

by Jeff Soerens
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason and Chris Cole
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Jan 26, 2023 -

Laurel BMW of Westmont responded

Hi Jeff, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We appreciate your recommendation of Laurel BMW of Westmont and we hope to be of service again in the future.

January 19, 2023

this Gentleman was very professional knew everything about the business ,made me fell like he was there to help me , not mislead me, answered all my question about the work that needed to be done even More

by twb7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mr. klementzos
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Jan 22, 2023 -

Laurel BMW of Westmont responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 19, 2023

James Randall took great care of my Z4 as he has for many years. He's always very friendly and professional. If you have a BMW, my strong recommendation is to have James work with you. You won't be disapp More

by mazeppa1886
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Randall
Report | Print
Jan 23, 2023 -

Laurel BMW of Westmont responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

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