Laurel BMW of Westmont

Excellent Service and will be back again :) I have been referred to Laurel BMW and to Chris Cole through my friend who is an happy customer with Laurel. Thanks to my friend for the great refe I have been referred to Laurel BMW and to Chris Cole through my friend who is an happy customer with Laurel. Thanks to my friend for the great referral. I have been looking for CPO 5 Series and Chris Cole was very helpful in the shopping. He was very quick to respond, knowledgeable, understands the customer's thoughts well and very supportive. I have to drive 150 miles to reach this dealership and he made sure it's worth of it. Special thanks goes to the finance guy Shan who was very quick and worked out a great finance options and value maintenance additions. Manager Mark is an amazing and honest guy to work with. Thank you Mark, Chris and Shan for the shopping experience. Over all a best place to buy BMW in IL. I have referred one more friend and he had a great experience too. Long Live Laurel! More

Vehicle service Excellent customer service. Brandon helped me with a vehicle recall issue. He took complete control of this service issue from expediting parts Excellent customer service. Brandon helped me with a vehicle recall issue. He took complete control of this service issue from expediting parts delivery to reserving a loaner vehicle. More

Quick smooth buy We went to the dealership for just looking. Ended up buying after the test drive. Our sales person darell Philips was great. Overall a very smooth exp We went to the dealership for just looking. Ended up buying after the test drive. Our sales person darell Philips was great. Overall a very smooth experience. More

1st BMW Was shopping for a CPO X3 and Chris Cole was very helpful. Was doing my shopping online and he was very quick to respond to emails and texts. I live i Was shopping for a CPO X3 and Chris Cole was very helpful. Was doing my shopping online and he was very quick to respond to emails and texts. I live in NE Indiana so was not able to go into the dealer until I had found a car I was happy with. Chris did a excellent job getting me all the info I needed to make a informed decision. He also made sure once I decided on a vehicle that it was in perfect condition inside and out. I would highly recommend this dealership and Chris Cole. More

Excellent Dealer Despite a vehicle we wanted to buy being sold to a different customer while we were about to make the deal, Terry was able to order the same vehicle w Despite a vehicle we wanted to buy being sold to a different customer while we were about to make the deal, Terry was able to order the same vehicle with all our options and was delivered with three weeks. Great service with immediate follow-up. More

The Only Way to Purchase a BMW Having purchased three BMW's at Laurel BMW and always through Lilly Kolarski, I had high expectations that this transaction would go smoothly as well, Having purchased three BMW's at Laurel BMW and always through Lilly Kolarski, I had high expectations that this transaction would go smoothly as well, but they far exceeded even those prior transactions. The entire staff has been nothing but welcoming and accommodating. Lilly Kowarski is an excellent salesperson with enormous knowledge of the BMW line. The Laurel staff makes their clientele feel right at home, answering any questions one might have. There are never any high powered sales pitches, all the while taking great pains to address your every need to ensure that you will end up driving the perfect vehicle. I have definitely found an automobile "home" at Laurel BMW and wouldn't consider ever going anywhere else for my vehicle needs. More

Reno is the best! Reno is the best sales person. I have purchased for BMW cars and the customer service is exceptional. Thanks TDM for another great experience!!!! We Reno is the best sales person. I have purchased for BMW cars and the customer service is exceptional. Thanks TDM for another great experience!!!! Westmont More

Excellent Fast Service Luke was great to work with. My car died and we needed to purchase a replacement quickly. He made the buying process fast and painless. Luke was great to work with. My car died and we needed to purchase a replacement quickly. He made the buying process fast and painless. More

Outstanding Customer Service From beginning to end, top notch, knowledgeable in product and performance and ease of transaction! Excellence all the way through! Kristina Gurskas From beginning to end, top notch, knowledgeable in product and performance and ease of transaction! Excellence all the way through! Kristina Gurskas was amazing! Wonderful care given during delivery! Triple A+ treatment and triple A+ customer satisfaction upon delivery! More

Great Team The entire team was/is great to work with from my sales person CJ to the service team. Sales process was very smooth and the Service people are great The entire team was/is great to work with from my sales person CJ to the service team. Sales process was very smooth and the Service people are great to work with. More