Laurel BMW of Westmont

Excellent Customer Service, Will Be Back for More! Purchased several vehicles with the help of Laurel BMW and could not be happier. No pressure, no nonsense, just simple transactions with a focus on cu Purchased several vehicles with the help of Laurel BMW and could not be happier. No pressure, no nonsense, just simple transactions with a focus on customer satisfaction. I've purchased many vehicles over the last 20yrs and would say that this dealership beats them all so far. More

Easy and understanding My experience with them was not in a single transaction but I took one of their certified pre owned and they informed me if i am not 100% satisfied fr My experience with them was not in a single transaction but I took one of their certified pre owned and they informed me if i am not 100% satisfied from the car i can replace it or take a refund if i would like within 3 days at first thought you may think it is just talk but it did happen i went back to them with the car i took telling them i missing some options and would like to find better one and was ready to get into discussion trying to make me walk back with the one i got. on the contrary the first response i got was ok what exactly are you looking for will try to find one for you. in couple of hours i got my replacement with the documentation done. I got what i am looking for and they got a one more happy customer. I really recommend them as they do what they say and no questions asked. More

Always a pleasure working with CJ and the Laurel Team This was my third transaction and a reminder of why I continually return and enjoy working with CJ and team. I find her to be straight forward, as tr This was my third transaction and a reminder of why I continually return and enjoy working with CJ and team. I find her to be straight forward, as transparent as allowed and simply a pleasure to do business. Laurel seems to value their customers long term and I appreciate that approach. More

Quick & Easy We viewed many dealerships and this one was the most helpful and completed our process quickly. The price we ended up getting was better than any othe We viewed many dealerships and this one was the most helpful and completed our process quickly. The price we ended up getting was better than any other dealerships we viewed. Our salesperson, Luke, provided us with a great experience and we were very satisfied. More

I'm not exhausted I've been to quite a few dealerships in my life time and Laurel BMW made my buying experience fun. They were honest, kind and even have a sense of hum I've been to quite a few dealerships in my life time and Laurel BMW made my buying experience fun. They were honest, kind and even have a sense of humor. I am a repeat buyer and will be forever. Thanks for the no hassle experience! Hasslings gives me headaches, but not here. Love this place. More

Outstanding new car experience I ordered a BMW 340xi msport, track package. Laurel BMW went above and beyond to make sure the vehicle was the best equipped in the country all the wa I ordered a BMW 340xi msport, track package. Laurel BMW went above and beyond to make sure the vehicle was the best equipped in the country all the way to Michelin pilot super sport tires. Wow! More

Great Place to buy a BMW! Tony, and the Sales team are great. Very courteous and knowledgeable, and I will be look forward to purchasing from them in the future, and using ther Tony, and the Sales team are great. Very courteous and knowledgeable, and I will be look forward to purchasing from them in the future, and using there tremendous Service Dept. More

Great CPO Experience! I was extremely particular in looking for a CPO BMW (miles, color, year, options) and Rich Rams at Laurel BMW worked tirelessly to find a car that exc I was extremely particular in looking for a CPO BMW (miles, color, year, options) and Rich Rams at Laurel BMW worked tirelessly to find a car that exceeded my expectations! He listened and only presented me with cars that met my criteria; there was no pressure nor any 'bait n' switch' tactics. He stayed with it for 2 months until he found what I was looking for, and I couldn't be happier! Easiest car buying experience I've ever had! More

Great Follow up and Charachter Terry Mancuso first sold my wife a new X5. After that my wife mentioned that I might be on the lookout for a range of used cars. Terry called me whe Terry Mancuso first sold my wife a new X5. After that my wife mentioned that I might be on the lookout for a range of used cars. Terry called me when another person ordered their new BMW and was trading in one of the vehicles that were in my range. He offered it to me a week before they had it and even offered to meet me half way between us to ensure I had first dips on this SUV. That diligence in not something we have ever experienced after a sale. He has continued to follow up and is working at building a very long term relationship. More

Fast! Maybe too fast I found my car on line. I'm in the Mpls/St Paul area, so it was a 12 hour round trip. Well worth the trip. I had a 3 hour window to make my deal with I found my car on line. I'm in the Mpls/St Paul area, so it was a 12 hour round trip. Well worth the trip. I had a 3 hour window to make my deal with a trade-in, get all the paperwork done, and get out. We did it with time to spare. Thanks to all the advance work it went off without a hitch. Ok, an update. It's more than 5 weeks since I made my purchase. Now I'm getting Delinquent Loan Notice on the loan of the car I traded in!! They never paid off that loan. If they screw up my credit score. .. grrrrr!!! More