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Laurel BMW of Westmont

Westmont, IL

4.6
944 Reviews
For BMW buyers in the west Chicago area, there is no better place for new and pre-owned BMW cars and SUVs than BMW of Westmont. Featuring all of the latest new BMW cars and SUVs, we are sure to have the perfect one for you. So whether you're upgrading to a brand-new BMW car or SUV, or are getting behind the wheel of a BMW for the very first time, be sure to visit Laurel BMW of Westmont today!
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430 East Ogden Avenue

Westmont, IL

60559

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Showing 944 reviews

January 12, 2024

Laurel BMW of Westmont was one of the easiest dealerships I’ve worked with. They have professional staff, a clean building and a good selection of vehicles. More

by CHC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Gunderson, Andre de Vera
Jan 15, 2024 -

Laurel BMW of Westmont responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

January 03, 2024

Mr. Morris did such an excellent job (professionalism, customer service, expert product knowledge, customer follow-up), I ended up purchasing 2 cars! I plan on purchasing a third car next year from Mr. Mo More

by eugenebotsoe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naem Morris
Jan 05, 2024 -

Laurel BMW of Westmont responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 19, 2023

The fact that i only go to this dealership to lease or buy BMW cars/SUV's is a good enough testament on how i value their service and professionalism. My last visit was again a very pleasant one. Bla More

by Beamer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake FARMER, JEFF ABBAS
Dec 22, 2023 -

Laurel BMW of Westmont responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 18, 2023

Jay Buis was most helpful to me and a delight to work with. He went above and beyond for me. More

by bderickson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Bois
Dec 21, 2023 -

Laurel BMW of Westmont responded

Hi, we're happy you found our staff to be so supportive during your experience here at Laurel BMW of Westmont. Feel free to stop by if you ever need any more help.

December 18, 2023

Jay Buis is quick to respond and guide to the repairs needed. He’s been my service person for over 20 years and why I buy BMWs. More

by Carrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Buis
Dec 18, 2023 -

Carrie responded

Jay Buis is quick to respond and guide to the repairs needed. He’s been my service person for over 20 years and why I buy BMWs.

Dec 21, 2023 -

Laurel BMW of Westmont responded

Hi Carrie, we're happy you found our staff to be so supportive during your experience here at Laurel BMW of Westmont. Feel free to stop by if you ever need any more help.

December 18, 2023

I like going there. Helpful and pleasant. The mechanics video explanation of repair and vehicle status is amazing. My service rep, James Randall, is very thorough and k More

by Greg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Randall
Dec 21, 2023 -

Laurel BMW of Westmont responded

Hi, we are pleased to hear you had such a positive experience with us, Greg! Don't hesitate to call us if you ever need anything. Be safe on the road!

December 16, 2023

These people are Polite, punctual, neat, precise, expert, Happy, quick, but the prices are very high! More

by Majid Tarahomi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean, Joy
Dec 19, 2023 -

Laurel BMW of Westmont responded

Hi Majid, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 15, 2023

Went in for recall work and other repairs. Scott was very helpful and friendly. Loved getting the video clip about the work to be performed! Work was done well and I continue to love my BMW X5 More

by masjkw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott C,
Dec 17, 2023 -

Laurel BMW of Westmont responded

Hi, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

December 14, 2023

The service is great. They always have a nice loaner car and the communication is very good. The problem is the SUV breaks down way too often and is extremely expensive More

by Tom.edwards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Farmer
Dec 15, 2023 -

Laurel BMW of Westmont responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

December 12, 2023

Went in with a recurring "drivetrain malfunction" error, and the issue was fixed by noon. Not a simple fix, but done properly and without having to pay an arm and a leg... Excellent work by the service advi More

by Dino Megaridis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Corbin and Justin Kandell
Dec 14, 2023 -

Laurel BMW of Westmont responded

Hi Dino, thank you for your kind review; we are happy to pass along your comments to the team here at Laurel BMW of Westmont! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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