Lavery Automotive
Alliance, OH
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 660 reviews
I absolutely loved this dealership. they had very nice cars to offer as well as great employees. my sales person was Dave Sherman and he was probably the best salesman I've worked with. he was very energe cars to offer as well as great employees. my sales person was Dave Sherman and he was probably the best salesman I've worked with. he was very energetic and made you feel comfortable and laugh a lot. [plus he even gave me some gas!] he was very helpful and friendly. I will be returning to him when its time for another car! I even told my boyfriend he needs to get his car from Dave. More
This was by far the best car buying experience my husband and I have ever had! Amy Wolf was such a joy to work with. We will definitely come back to Lavery to purchase our next vehicle. The staff was so p and I have ever had! Amy Wolf was such a joy to work with. We will definitely come back to Lavery to purchase our next vehicle. The staff was so pleasant and.....they have a kid playing room which made it an easier process! More
How many of us have walked into a car dealership, only to wish we had never walked through the door. This has happened to me many times. However, this was not the case at Lavery. In fact the exact opposite wish we had never walked through the door. This has happened to me many times. However, this was not the case at Lavery. In fact the exact opposite happened. My experience with Melissa Long was nothing short of fantastic. Her communication, customer service, and people skills through the roof. She goes the extra mile, follows up, and does what see says she will do. Lavery obviously realized her potential, as she has been promoted. I fully expect she will be in management in the not too distant future. Bottom line is I never felt pressured to buy at any time. Melissa knows when I am looking for a car, I will be contacting her to locate it. I tell anyone who will listen Lavery is the best place to buy. Melissa, you made a believer out of a skeptic. Bob Scheppan More
We visited this dealership to purchase an AWD SUV. We asked for Todd Bollman because he has helped us with the purchase of two vehicles in the past. He showed us several models that met our requirements asked for Todd Bollman because he has helped us with the purchase of two vehicles in the past. He showed us several models that met our requirements. Todd is very knowledgeable about the brands that he sells. He was able to answer all of our questions. He allowed us plenty of time to decide - no pressure. We feel that Todd helped us find the perfect vehicle for us. When we took delivery, Todd explained all of the features and even synced my phone to the radio. Thanks, Todd! More
I had the best car buying experience I have ever had. Todd was great answered he all my questions. He was knowledgeable about the car I was looking for. He made everything so smooth. Will shop at this de Todd was great answered he all my questions. He was knowledgeable about the car I was looking for. He made everything so smooth. Will shop at this dealership again. Becky who did the paper work was also wonderful. She went over all the paperwork with me and made the transaction very smooth. More
Jeff was great to work with! He communicated often and left messages to make for a smooth transaction. I was very pleased with the service he provided for us. I would highly recommend him for your car p left messages to make for a smooth transaction. I was very pleased with the service he provided for us. I would highly recommend him for your car purchasing needs. I only spoke with Harold on the phone while trying to return a call to Jeff. He was so sweet and funny. He instantly put a smile on face bright and early on a Saturday morning. Everyone I encountered at Lavery were polite, friendly and accommodating. More
I would recommend Todd Bollman because when I had a car that broked down on me. That was what I bought off him 4 years ago. I was going to pay it off befor I traded in for other car. But he call me firs that broked down on me. That was what I bought off him 4 years ago. I was going to pay it off befor I traded in for other car. But he call me first and asked how the car was doing I said not good. Well he told me to come on down so I did. He worked very on me so that I could get another car. Which run awesome. He payoff my old car so I can get this one. I will always go back to Todd for a new car he was very friendly to me so far I bought two cars off him. Todd call me again to check on the car to see how it was doing this time I said awesome. More
Great atmosphere to buy a car! Jim met us as we were checking out the escape I wanted to buy and said, "Let me grab some dealer plates and we can take it on the road.". The ride was very pleasant and I checking out the escape I wanted to buy and said, "Let me grab some dealer plates and we can take it on the road.". The ride was very pleasant and I never felt pressured or rushed. After the test drive we went into their NEW beautiful office building and sat down with Jim while he helped us get the purchase rolling. Once it was time to finance, Becky and Jim teamed up and were very efficient and resourceful with taking care of everything (I didn't even have to transfer the plates from my trade-in, Jim did it for me). They washed the Escape inside and out before I took it home. Honestly, I couldn't be happier with the service and prices. DEFINITELY RECOMMEND LAVERY! More
My husband and I have been looking for a good used vehicle for months now. We found a very nice vehicle on-line at Lavery's, Trent was our saleman and very informative however, we made an appt to com vehicle for months now. We found a very nice vehicle on-line at Lavery's, Trent was our saleman and very informative however, we made an appt to come and go over figures, when we arrived at dealership (exactly on time), we waited in the showroom for exactly 9 minutes (Trent was busy with another couple) before even being acknowledged by anyone. There were several salesman in the showroom but not one could ask if we needed help. What they didn't realize was that we had just came from Wally Armour where the salemen didnt let you in the door 5 ft and they were asking if they could help, unfortunately Wally Armour didn't have the vehicle we wanted. I decided that night that I would not be purchasing the vehicle from Lavery's unfortunately mostly due to the poor customer service. Trent was very nice however did tell us up front they are not paid on comission (which it showed) he has never followed up with us, which came across like he didn't care if he sold the vehicle or not. Sad, but we will never again give business to Lavery Chevrolet More
We found my Chevy Equinox through Auto Trader. We communicated with Todd before we made the trip to the dealership. Very positive experience. Great showroom where we could look at the car away fr communicated with Todd before we made the trip to the dealership. Very positive experience. Great showroom where we could look at the car away from the rain. The process was smooth and simple. More


