Lavery Automotive

I browsed through many websites to find a Scion xb, I noticed that this dealership had a great deal on the car. So I made an appointment with Todd and my husband and I drove 1 and 1/2 hrs to visit the de noticed that this dealership had a great deal on the car. So I made an appointment with Todd and my husband and I drove 1 and 1/2 hrs to visit the dealership the next day. The day before he took some of our information, answered our questions, and started figuring out the pricing before we even got there. The next day he held the car for us while we were driving there. He didn't pressure us at all. He allowed us time to think it over and to talk together about the car without pressuring us or forcing us to talk it out with him. He answered all of our questions very thoroughly and respectfully and took his time with us. I have dealt with other car sales people and did not like them which had a big influence on not purchasing from them. He showed us the website as well as the customer reviews, and the pricing of the car 100 miles in each direction. I appreciated his down to earth approach. I also appreciated the help that Becky gave to us in explaining the warranties available as well as the pricing. This helped make our decision on purchasing the car. We were even offered beverages to make us more comfortable. Although the entire time there took about 3 hours it was well worth the waiting time!! I recommend this dealership! More

Lavery Chevrolet (Bill Lavery and Greg Ganni) have always gone above and beyond to do whatever needs done to help me out. This is in all areas, being sales, service, or repairs they have always done w always gone above and beyond to do whatever needs done to help me out. This is in all areas, being sales, service, or repairs they have always done what is in my best interest. I was not happy with my Cruze, which is a great car, but was too compact for my needs. I made mention of this during a service call and Greg and Bill were able to get me out of the Cruze and into the Equinox in 2 days. They are awesome! More

Sales Representative Craig Vicars offered superb assistance with every aspect of my new car purchase, a 2013 Cadillac SRX. He was extremely pleasant and patient, prompt in returning calls and respo assistance with every aspect of my new car purchase, a 2013 Cadillac SRX. He was extremely pleasant and patient, prompt in returning calls and responding to questions. I could see he was very interested in locating the car he knew I would be most happy with, not just now, but in the years to come. Based on this recent experience I will, and already have, recommended Lavery Chevrolet to others. I can feel completely comfortable directing them to Craig Vicars, assured they will receive the same respect and high-quality service he extended to me. More

I has been a pleasure working with the folks at Lavery Automotive. As a non-profit organization there are a many steps we have take in making a purchase on a vehicle and Lavery has been very helpful, gen Automotive. As a non-profit organization there are a many steps we have take in making a purchase on a vehicle and Lavery has been very helpful, generous and patient through the process. The vehicle price and package they gave us was very competitive and we are pleased with the purchase. Todd Bollman - Sales Professional, has been great to work with all the way through, and very professional. We also very much appreciate the support we received from Bill Lavery, and to Becky Labate for making the transaction painless. Thank you to all! Pegasus Farm More

Lavery Automotive provided a very enjoyable car buying experience. They were there to help us find a new car, not just sell us one. With their large selection of cars at affordable prices finding the ri experience. They were there to help us find a new car, not just sell us one. With their large selection of cars at affordable prices finding the right one was easy. The finance office also helped me with an affordable payment and a comprehensive warranty. Thanks Lavery. More

When searching for a used auto for my wife, I came across Lavery Automotive's competitive pricing. As any interested buyer would do, I gave them a call inquiring about a Saab 9-7x. I was pleasantly surpris Lavery Automotive's competitive pricing. As any interested buyer would do, I gave them a call inquiring about a Saab 9-7x. I was pleasantly surprised with Mark Eberling's willingness to help answer my many questions. Without hesitation or even confirmed interest in buying the vehicle, he sent me a complete vehicle history report as well as a detailed video showing every aspect of the vehicle. I was by no means pushed or pressured by Mark as many others have experienced with used car lots, but instead I felt respected and was given more than enough information needed about the vehicle. I would highly recommend Mark and Lavery Automotive to anyone interested in purchasing a vehicle. Thanks again for your excellent customer service! More

I found a used truck at Lavery that I was interested in, but couldn't make up my mind. It sold before i decided. Missy long kept in touch with me any way, to help me find another one. She e-mailed me often but couldn't make up my mind. It sold before i decided. Missy long kept in touch with me any way, to help me find another one. She e-mailed me often about my progress, making me feel like a friend rather than a customer. in a weird twist of fate, I ended up with the same truck from a different dealer! i wish I had bought it from Lavery. they were great, and I will be sure to buy my next one from them. Nancy Taylor Erie Pa. More

I was looking for a new vehicle. I was greeted by a friendly receptionist. Then taken to a comfortable waiting area and within a few minutes I met a salesman. Todd Bollman. He was friendly and very inf friendly receptionist. Then taken to a comfortable waiting area and within a few minutes I met a salesman. Todd Bollman. He was friendly and very informative. I test drove a few vehicles and decided which one I liked.I wasn't pushed to pick a certain vehicle . Everything about my experience with Lavery's was awesome!! Friendly, helpful and pleasant. I felt like I was part of a big family. More

Chris and Todd made my experience with lavery effortless. My truck was clean and ready to go when I arrived. Would purchase another truck in the future. Thank You My truck was clean and ready to go when I arrived. Would purchase another truck in the future. Thank You More

I had a great buying experience with Todd Bollman several years ago. When there was no other dealer around that would work with me, Todd made it happen. He is friendly, easy to talk to and very knowledgeable years ago. When there was no other dealer around that would work with me, Todd made it happen. He is friendly, easy to talk to and very knowledgeable. It is however a shame that the knowledge stops on the show room floor. The service here is some of the worst. On my last visit I stood in the service waiting room for 5 minutes before anyone even acknowledged me. I was ready to leave, when someone finally asked if they could help me. They take hours for a simple oil change, are expensive and lets just say I would rather they don't wash my car during service. It looks better dirty than it does after they wash it. Not to mention that I have had my car rummaged through while in for service as well. As for knowledge, well I still wonder how it is possible that I get an instrument panel light coming on in my car that tells me to service the stabiltrak, yet when I take it to them to look at it, they tell me there is nothing wrong with my car. Paul however did provide computer updates for free in lite of the recent problems I have had there, however I still have the light coming on, so the problem is yet to be fixed. I would love to take it back to have it looked at, I just don't have a day free to give up my car. Like I said before service is extremely slow here. On my last visit I sat in the customer waiting area with several other friendly customers, we all seemed to have the same opinion...great buying experience horrible service experiences. Harold in the service department is less than friendly, which of course doesn't help either. More