Lavery Automotive

When searching for a used auto for my wife, I came across Lavery Automotive's competitive pricing. As any interested buyer would do, I gave them a call inquiring about a Saab 9-7x. I was pleasantly surpris Lavery Automotive's competitive pricing. As any interested buyer would do, I gave them a call inquiring about a Saab 9-7x. I was pleasantly surprised with Mark Eberling's willingness to help answer my many questions. Without hesitation or even confirmed interest in buying the vehicle, he sent me a complete vehicle history report as well as a detailed video showing every aspect of the vehicle. I was by no means pushed or pressured by Mark as many others have experienced with used car lots, but instead I felt respected and was given more than enough information needed about the vehicle. I would highly recommend Mark and Lavery Automotive to anyone interested in purchasing a vehicle. Thanks again for your excellent customer service! More

I found a used truck at Lavery that I was interested in, but couldn't make up my mind. It sold before i decided. Missy long kept in touch with me any way, to help me find another one. She e-mailed me often but couldn't make up my mind. It sold before i decided. Missy long kept in touch with me any way, to help me find another one. She e-mailed me often about my progress, making me feel like a friend rather than a customer. in a weird twist of fate, I ended up with the same truck from a different dealer! i wish I had bought it from Lavery. they were great, and I will be sure to buy my next one from them. Nancy Taylor Erie Pa. More

I was looking for a new vehicle. I was greeted by a friendly receptionist. Then taken to a comfortable waiting area and within a few minutes I met a salesman. Todd Bollman. He was friendly and very inf friendly receptionist. Then taken to a comfortable waiting area and within a few minutes I met a salesman. Todd Bollman. He was friendly and very informative. I test drove a few vehicles and decided which one I liked.I wasn't pushed to pick a certain vehicle . Everything about my experience with Lavery's was awesome!! Friendly, helpful and pleasant. I felt like I was part of a big family. More

Chris and Todd made my experience with lavery effortless. My truck was clean and ready to go when I arrived. Would purchase another truck in the future. Thank You My truck was clean and ready to go when I arrived. Would purchase another truck in the future. Thank You More

I had a great buying experience with Todd Bollman several years ago. When there was no other dealer around that would work with me, Todd made it happen. He is friendly, easy to talk to and very knowledgeable years ago. When there was no other dealer around that would work with me, Todd made it happen. He is friendly, easy to talk to and very knowledgeable. It is however a shame that the knowledge stops on the show room floor. The service here is some of the worst. On my last visit I stood in the service waiting room for 5 minutes before anyone even acknowledged me. I was ready to leave, when someone finally asked if they could help me. They take hours for a simple oil change, are expensive and lets just say I would rather they don't wash my car during service. It looks better dirty than it does after they wash it. Not to mention that I have had my car rummaged through while in for service as well. As for knowledge, well I still wonder how it is possible that I get an instrument panel light coming on in my car that tells me to service the stabiltrak, yet when I take it to them to look at it, they tell me there is nothing wrong with my car. Paul however did provide computer updates for free in lite of the recent problems I have had there, however I still have the light coming on, so the problem is yet to be fixed. I would love to take it back to have it looked at, I just don't have a day free to give up my car. Like I said before service is extremely slow here. On my last visit I sat in the customer waiting area with several other friendly customers, we all seemed to have the same opinion...great buying experience horrible service experiences. Harold in the service department is less than friendly, which of course doesn't help either. More

Lavery is a great dealership to purchase or lease a car!!! This is the 3rd car I have leased and each time it gets better with the intergity, reliability, and friendliness that I receive from each sta car!!! This is the 3rd car I have leased and each time it gets better with the intergity, reliability, and friendliness that I receive from each staff and salesperson, especially from Greg Ganni. He has always told me everything about my car before I even ask the question. He is very loyal to his customers and makes you feel like family. I always tell people about Greg and let them know, if they want a great salesperson who has knowledge about the car you wish to purchase/lease, he is the one to see!!! More

My wife and I went to the Cleveland Auto Show looking for a new car for her. Visited all the car dealers and sat in all the midsize and compact that gets above 30 mpgs. Last stop was the Chevrolet display an a new car for her. Visited all the car dealers and sat in all the midsize and compact that gets above 30 mpgs. Last stop was the Chevrolet display and met with a young salesman who asked where we were from. We said Alliance Ohio, and he said there was a gentleman from Alliance and he introduced Dave Sherman to us. We talked about Alliance and told Dave we planned on visiting Lavery Chevy on Monday. On Monday, Dave welcomed us like family. Told us about the Dealership and their remodeling. He was upfront with us about what we could expect from him and the dealer. He had brought out a Cruze LT with a few options on it that he felt was just right for my wife. We were blown away. It had more on it than we usually get on a new car, but all was functional. We talked price and trade-in of my wife's PT Cruiser. We mentioned that we wanted to lease and he came up with a figure that our mouths dropped! After asking what I was driving, Dave mentioned that he could get me in a Cruze LS for the same lease! I said sold!!! So that Monday we walked out of the dealer with not one new Cruze, but two!! Both cars ride and handle wonderfully, are sharp looking, and we get great gas mileage. Dave introduced us to some of the employees that we would be dealing with for service and again they welcomed us as family. The way Dave and the Lavery Chevy greeted us and did everything to please us...I won't go anywhere else for a new car. Dave is an excellent salesperson who wasn't pushy, tried to sell us something we didn't want, gave us good returns on our trade-ins and made car buying enjoyable for a change!! Dave is the best and consider him a part of our family, just as Dave and the Lavery Family welcomed us into their family. More

I found the auto i was looking for on the internet. Contacted Mark Eberling who was very helopful in my transaction, because I live a long distance from this dealership. Mark was very through in eplain Contacted Mark Eberling who was very helopful in my transaction, because I live a long distance from this dealership. Mark was very through in eplaining the features of the car during the test drive. Upon delivery all went smooth with no surprises. I would gadly recommend Mark as a contact for this dealership should anyone I come in contact with be so interested. Jack A. Woodruff Lancaster, Ohio More

Mark, was great to work with.We lived in Virginia 6 hours away he fixed it so we only drove 2 hours to get the car. He didn't give up finding the the car we wanted. He came through for us. Love the Buick La away he fixed it so we only drove 2 hours to get the car. He didn't give up finding the the car we wanted. He came through for us. Love the Buick Lacrosse Thanks, Mark More

I am extremely pleased with Lavery Automotive. They have performed above all expectations on every visit. I have purchased 2 GMC 2500HD trucks from Lavery. Both times my shopping experience has been very pl performed above all expectations on every visit. I have purchased 2 GMC 2500HD trucks from Lavery. Both times my shopping experience has been very pleasureable. Todd Bollman has been my sales associate both times and has went out of his way to make sure I got the truck I wanted. The first time he had to go and find the truck I wanted. The truck I just purchased wasn't available on their lot and he couldn't find one but he didn't let that deter him. We ordered the truck exactly as I wanted it. It is awesome and his persistence and dedication to his profession are nothing short of spectacular. Thanks Todd. I have also used Lavery's service for my trucks for years and they are great also. Bob in service has assisted me every time I have come in for service both in Alliance and Louisville and he has also made sure that evry service visit has been a pleasent experience. Thank You Bob. I would definitely recommend this dealership for sales and service to anyone who is in the market for a vehicle and service!!! More