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Lavery Automotive

Alliance, OH

4.7
657 Reviews
Lavery Automotive, is a full-serviced dealership home to new and used Cadillac, Chevrolet, GMC, Buick and vehicles in Ohio. In addition to the sales department we have a 100 vehicle rental department, collision shop, parts department and service center. Contact: 330-823-1100.
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1096 W. State Street

Alliance, OH

44601

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Showing 657 reviews

August 02, 2020

Never would I say I NEVER thought That I would say buying a preowned vehicle was a pleasure; but, Drue, Kaitlyn and Bethany sure proved me wrong. I can't thank you, thr More

by irishcorks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Drue, Kaitlyn and Bethany
May 26, 2020

Great dealership. Extremely nice staff. Very accommodating. Easy to deal with. Worked with our needs and was able to get our payment exactly where we needed it to be. More

by Lmk197506
Recommend Dealer
Yes
Employees Worked With
The friendly girl for paperwork Bethany I think, Terry Christy
November 08, 2019

Every one and everything went as I expected. Or better. Every one and everything went as I expected. Or better. There was no pressure and everyone made me feel comfortable. I would go back again, and reco More

by John Stoffer
Recommend Dealer
Yes
Employees Worked With
Mark Eberling, Terry Christy
October 04, 2019

Kristin was my first contact,and really helped answer all my questions! Kaitlyn Walters was my contact at the dealership and was very professional A1 ! More

by Nate
Recommend Dealer
Yes
Employees Worked With
Kaitlyn Walters
September 27, 2019

Excellent Dealership Mr Lavery is an absolute gem to work with. His dealership is exceptional, His experience and expertise can not be matched. Mr Lavery goes above and be More

by Kimmer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Vicars
July 30, 2019

Thanks Jim helped me find what I was looking for and gave me a great price! It’s a shame I had to travel an hour away to get a good deal. More

by Whiplash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Wolfe
July 21, 2019

Friendly comfortable service We welcomed immediately. Made to feel like an equal and given the opportunity to explore the car of our interest at our own pace. Answers to allot any More

by Lynda 123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Vicars
February 08, 2019

Amazing as always! Craig is the best sales guy I've delt with at a dealership, he is friendly, helpful and honest. I would recommend lavery to anyone looking! They will More

by Jon A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Vicars
October 11, 2018

Quit sending me stuff.you rip people off Quit sending me stuff.you didn't fix my car.all you did was take money from me you said you would look into it and you didn't.your just into it for th More

by Timfox44601
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Larry Haidet, Joe Bugara
Oct 15, 2018 -

Lavery Automotive responded

Hi Timfox44601, In order to stop sending you things could you provide your name or address or phone number? I spoke with Joe Bugara and he doesn't recall a scenario like this. Could you provide more information to attempt to resolve this issue. Thanks so much, Lindsay Lavery (lindsay@laverychevy.com) or desk directly: 330-680-3030

Oct 15, 2018 -

Timfox44601 responded

Take a guess on what my name is. Is it really that hard to figure it out.it says tim fox duh.that's why i won't take my car to you ever again.you don't have the common sense to figure that out.so why would I trust you to figure out what is wrong with my car

Oct 17, 2018 -

Lavery Automotive responded

Hi Tim Fox, You might want to visit this URL to opt out of General Motors communications. https://gmcontactpreferences.com/opt-out-all.jsp

June 20, 2018

Poor Customer Service We had purchased/leased business vehicles and personal vehicles from Lavery in the past and had good experiences. It's unfortunate that the Lavery fam More

by Mel
Customer Service
Recommend Dealer
No
Employees Worked With
Mark Eberling
Jun 22, 2018 -

Lavery Automotive responded

Hi Mel, We take all reviews and customers very seriously. This review we feel doesn't represent the situation that happen. You did not want to purchase the car at the $6500 advertised price and offered us lower without wanting to pay the dealer fees that everyone pays. Mark Eberling kept you informed when another person was interested in it we recall him speaking to you. We certainly can improve our process and thank you for sharing your feedback. If you want to talk to Scott Robb the GM or Bill anytime further they will gladly reach out to you. We certainly value and appreciate the vehicles you have purchased and leased in the past. If for some reason you decide there is another vehicle of interest let us know. -Lindsay (Social Media and Website Dept) at Lavery Automotive

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