Lavery Automotive

Overall our car buying experience with Lavery was great. We have purchased both new and used cars over the years. Even if I loved the car, I left the dealership feeling like I was just another sale. At La We have purchased both new and used cars over the years. Even if I loved the car, I left the dealership feeling like I was just another sale. At Lavery, I felt comfortable with the staff and Greg was great. I really felt like Greg took the time to make sure we were getting the right deal for us; we considered both leasing and buying. I love my Lacrosse and random people have come up to me and told me what a beautiful car it is! I have already recommended Lavery to my parents who love my new Lacrosse almost as much as me =) More

After purchasing the CTS-4 I was revewing the Owners After purchasing the CTS-4 I was revewing the Owners Manual prior to leaving Ohio for my home in Oregon so I would be familiar with all aspects of th After purchasing the CTS-4 I was revewing the Owners Manual prior to leaving Ohio for my home in Oregon so I would be familiar with all aspects of the vehicle(At the time of the initial contact the the sales force I was informed that the CTS had all of the features the my Impala SS had with the exception of a "remote start", I told the sales that "could live with that and long as all other features were present). In reviewing the "MANUAL" the disclaimer in the "Introduction" page is somewhat ambigious. As on page 1-4 there is reference to "If the transmitter does not have".,on page 1-12 "this vehicle may have".,page 1-27 "vehicles with manual folding mirrors".,page 1-31 "if the vehicle has a power sun roof".,Page 2-6 "the vehicle may have this feature"., This continues thru out the "Manual". Now let's move the the chapter on lighting., Fog Lamps-pagee 5-5 explains the use of and how to turn them on (I live in Oregon). Page does not state "may have" or any reference to them not being installed. When I found that they (Fog Lamps) were not present I contacted "Larry" at the dealearshig and he stated that he was not aware of that and also he had a CTS delivered without "seat heaters", and he would check on retrofiting my CTS-4 with the missing lamps. He called back and stated that he located them and would have them delevered on the next business day by overnight express. He called on Monday and scheduled me for 8:30 the next Wednesday and said"we could install the lights and the defictive trim for the moon roof at the same time. But the cost would need to be split. Time was getting short for my return home so I agreed. On Wednesday I arrived at the service desk at 7:50 AM and was told that I was not scheduled. I informed the desk employee that "Larry" had everthing under control and to talk to him. He said he would and asked me to wait in the waiting area. At 9:20 AM I asked as to the status of my vehicle and the desk employee said he would check. At 9:40 the desk employee informed me that the parts had not arrived. I then asked to the taken to "Larry" after a cordial exchange of words Larry and I went to the parts room and Larry asked the parts manager as to the status of the "lights and for the tracking number." Hew parts manager was very confused. Larry then told the service manager to provide me with a "Rental" until the situation was resolved. I provided the service manager with 3 phone numbers to contact me. I left the shop at or about 10:30 AM. AT 5:35 PM I received a call from Larry and stated that the vehicle was ready and that the shop would close at 6:00 PM. I as having supper with my family about 20 miles away. My wife and I left the meal and left for the store arriving at a bout 5:55 PM and met Larry. The lights were installed and he stated the because of all the confussion he would not charge me. The switch for the lights was installed just below the stearing wheel and obstructed the drivers feet and was broken off within just a few miles. This needs to be corrected in a professional "General Motors" mannerd. Thank you: Gary Rigsby (541) 3898-4805 More

My experience with Lavery Cheverolet has been amazing! Never have I worked with a dealership/service department that is so willing to meet my needs than Lavery. The communication is second to none. I wi Never have I worked with a dealership/service department that is so willing to meet my needs than Lavery. The communication is second to none. I will recommend Lavery to each person that is looking for a new vehicle or is in need of any service. Harold in the service department is such a caring individual and will work with your schedule to make it convenient. Thank you for all you have done for me! I truly appreciate your kindness and taking such good care of me and my car! More

I have known the Lavery family for over forty years, from the founder Mr. Lavery, so his sons, one of which who now leads this dealership. They are always courteous, fair, and offer the extra attention that the founder Mr. Lavery, so his sons, one of which who now leads this dealership. They are always courteous, fair, and offer the extra attention that places them at the top of not only the dealerships located in our town, but also all of the businesses in our community. I have worked personally with sales consultant Greg Ganni for many years. He has taken care of our families automotive needs, helping us select the right car for what our needs are at the time. As my lease came to an end recently, I was not sure what vehicle would be best for me given my current situation. Greg spent nearly three hours with me, helping me choose a car that will fit my needs extremely well. Although I have had the car only a short time, I think his suggestion of the GMC Terrain was right on the money. I would recommend this dealership for its overall excellence from the car sales, to the maintenance, to the rental division, I have had only good experiences. Thank you. More

Setting up a service appointment is always quick and easy at this dealership. The staff is very polite, friendly and helpful. As soon as you enter the building you are greeted courteously and cheerfully. at this dealership. The staff is very polite, friendly and helpful. As soon as you enter the building you are greeted courteously and cheerfully. I never mind waiting at the lounge for my vehicle to be serviced because I am confident that it will be finished as quickly as possible. All previous dealings with Lavery Auto have been very pleasant experiences. From the purchase (Mark E.) to regular maintenance (Harold C.). Am been very glad that this is were we bought our Suburban. I also had some minor body work done a couple of weeks ago. Bill (?) also did an excellent job estimating and setting up our Suburban : ) More

I have worked with Greg for many years and have always been treated in a friendly, considerate, and professional way. He stays in touch with me regarding my car purchases and i appreciate that. Any time been treated in a friendly, considerate, and professional way. He stays in touch with me regarding my car purchases and i appreciate that. Any time I may have questions or an issue, I always get a prompt response. More

Needed a used car for my 83 mother. Jeff searched for the right car for her needs. He would not sell her a cheap clunker that we would have to put money into. He looked out for her safety. He was pat the right car for her needs. He would not sell her a cheap clunker that we would have to put money into. He looked out for her safety. He was patient, curtious and upfront in dealing with us on a used vehicle. He listened to what our whats, and needs of a vehicle we wanted to buy and did not try to just sell us anything because we needed a vehicle. Salesmen are salesmen but Jeff Day takes a personal interest in his customers. Thank you Jeff. More

Highly recommend this dealership and these two Sales Managers, who were extremely courteous and friendly and went out of their way to accommodate us. The Cadillac CTS is exactly as advertised and I am e Managers, who were extremely courteous and friendly and went out of their way to accommodate us. The Cadillac CTS is exactly as advertised and I am extremely pleased with it. I will certainly return for my next car purchase. Marvin & Bonnie Wood Decatur, Alabama More

Accurate description of the condition of the used car I bought, agreed to hold the vechicle until I arrived (60+ mile drive to dealership) gave a fair trade in value for my car, answered all questions and bought, agreed to hold the vechicle until I arrived (60+ mile drive to dealership) gave a fair trade in value for my car, answered all questions and what ifs I presented, respectful, provided accurate finance quotes, friendly and finished the deal in one trip. More

I had the opportunity to purchase a new Cadillac from Bill and Todd and was absolutely delighted with the entire transaction. When it came time to buy a used car for my grandson, there was no question wh Bill and Todd and was absolutely delighted with the entire transaction. When it came time to buy a used car for my grandson, there was no question where I was going to go - Lavery's. They found the perfect used car for a seventeen year old - sporty enough to be cool but safe, reliable, and economic to keep on the road. Both my grandson and I couldn't have been happier. I've never experienced a dealer that was friendlier, more professional or had the best interest of the customer at the forefront. Well done - Lavery's has a customer life. Thank You. More